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The Swan Hotel

3.0 star property
Harleston hotel with restaurant and bar/lounge

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Located in a tranquil setting, The Swan Hotel offers a haven of relaxation with lush gardens and a cozy bar. Enjoy the convenience of in-room WiFi, luggage storage, and attentive service from the porter/bellhop.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Bar
  • 24/7 front desk
  • Non-smoking

Main amenities (8)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Luggage storage
  • Porter/bellhop

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Free self-parking

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Four poster double ensuite

Four poster double ensuite | Iron/ironing board, free WiFi

Four poster double ensuite

  • Sleeps 2
  • 2 Double Sofa Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite | Iron/ironing board, free WiFi

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Iron/ironing board, free WiFi

Twin Room, Ensuite

  • Sleeps 2
  • 4 Single Beds OR 2 Single Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Iron/ironing board, free WiFi

Family Room, Ensuite

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Twin Room (Ensuite with Bath)

  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room (Ensuite)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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21 May - 22 May
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About the area

Map
The Thoroughfare, Harleston, England, IP20 9AS

What's nearby

  • King George's Hall & Museum - 1 min walk - 0.2 km
  • Harleston Library - 3 min walk - 0.3 km
  • Memorial Leisure Centre - 6 min walk - 0.5 km
  • Harleston Recreation Park - 7 min walk - 0.7 km
  • Middle Pit - 12 min drive - 11.0 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 47 min drive
  • Diss Station - 17 min drive
  • Beccles Station - 18 min drive
  • Spooner Row Station - 21 min drive

Restaurants

  • ‪The Cap - ‬1 min walk
  • ‪The Good The Bad & The Hungry - ‬10 min drive
  • ‪The Pennoyer Centre - ‬5 min drive
  • ‪The Crown Inn - ‬7 min drive
  • ‪Grain Brewery - ‬4 min drive

About this property

The Swan Hotel

  • The Swan Hotel puts you within a 10-minute drive of Norfolk Broads. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 9 PM
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Porter/bellhop

Facilities

  • Garden

Room amenities

Be entertained

  • DVD player
  • Television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Swan Harleston

Swan Hotel Harleston

Swan Hotel Harleston

Swan Harleston

Hotel The Swan Hotel Harleston

Harleston The Swan Hotel Hotel

The Swan Hotel Harleston

Swan Hotel

Swan

Hotel The Swan Hotel

The Swan Hotel Hotel

The Swan Hotel Harleston

The Swan Hotel Hotel Harleston

Frequently asked questions

Does The Swan Hotel offer free cancellation for a full refund?

Yes, The Swan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Swan Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Swan Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Swan Hotel?

Check-in start time: 2 PM; check-in end time: 9 PM. Check-out time is 10 AM.

What is there to do at The Swan Hotel and nearby?

The Swan Hotel has a garden.

Are there restaurants at or near The Swan Hotel?

Yes, there's an on-site restaurant.

What's the area around The Swan Hotel like?

The Swan Hotel is a short 6-minute walk from Harleston Recreation Park and 3 minutes' walk from Harleston Library.

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Reviews

The Swan Hotel Reviews

7.6

Good

7.8

Cleanliness

8.6

Location

8.0

Staff & service

6.4

Property conditions & facilities

Reviews

Verified

8/10 Very good

Work

Good place to stay nothing too fancy but great food in the Bar and made to feel very welcome
Verified

6/10 Good

opinion

A couple of minor points would help. Cleaning out or changing the shower head - plenty of hot water & sufficient pressure, but few working jets. A small hairdryer in each room would not go amiss.
Verified

8/10 Very good

Very characterful old world charm full of history.
1-night trip
Verified

6/10 Good

Not recommended!

The hotel is old as England. Some of the wooden beams in the ceilings are going to collaps some time soon: there are so many worm holes in them, it's hard to believe they still hold up. The shower is an every day adventure: do I get hot water today? Does the temperature change from ice cold to burning hot in a blink of an eye? Does another guest drain his bath tub and I get the water fed back into mine?! The place is very typical british, but it is very run down. Service is fair at best.
1-night trip
Verified

10/10 Exceptional

Swan Harleston

It is a very old building and as such it does not have the pristine condition that more modern hotels.provide. However it has character, history and the staff work hard to help in any way that they can. The breakfast is highly recommended and the bar is busy and lively. Good value and great service.
Brian, 1-night trip
Verified

8/10 Very good

Dated but comfortable

We stayed in a family room which was spacious and clean, but unbearably hot. It was 26° on the day we stayed, and because of the hotel holding a beer festival outside into the early hours of the morning, we could not open the windows as the children would not have slept. As this is an old, period property, understandably there is no air-con, but the temperature really was unbearable. The rooms are dated, and although I understand the character of the building needs to be kept, some updating would not go amiss. The bathroom in particular was probably older than I am, and the shower was poor. The beds were comfortable and clean, and there were good facilities in the room, including ironing equipment and tea/coffee making facilities. Breakfast was included and was really lovely, and we couldn't fault the service, but the room price was high for what we got, particularly with the beer festival on, which took over the whole hotel and car park. We were not notified this was happening prior to our arrival. The hotel can charge what it likes as there is little competition for family rooms in Harleston, and although I can't fault the staff and service, I do think this hotel is overpriced and in need of freshening up.
Lucy, 1-night trip
Verified

8/10 Very good

Very historical and lovely. Great huge breakfast and had a lot of character. The front desk was in the pub! Great location right downtown.
Heather, 3-night trip
Verified

10/10 Exceptional

Nice hotel 👍

Nice place to stay. Food downstairs in the Bar was delicious. Will definitely stay again
Daniel, 1-night trip
Verified

8/10 Very good

Nice old hotel, lots of nice period features although at some point, doors had been replaced by rather low quality ones that detracted from the ambience. The room was ok. The bed not the largest but comfortable. The bath with overhead shower wasn’t the best, I’m still amazed that hotels still seem to think that shower curtains are still acceptable. The extractor fan wasn’t working and judging by the musty smell, this wasn’t a recent fault. I must stress though that overall the room was ok and we would stay again. Noise from outside late at night was more than I expected. If we stay again I will remember to ask for a room at the rear. Also, finding the car park is fun due to the one way system. (Hint- go almost out of town and come back down a parallel road...) Breakfast was excellent and the staff were friendly, helpful and helped make the stay quite enjoyable
Ian, 1-night trip
Verified

6/10 Good

Not quite as website

Not quite as pictures on website - room adjusted for our stay
2-night trip
Verified

6/10 Good

A lovely, old fashioned hotel, privately owned.

An historic building so no mod cons in this lovely old fashioned hotel. Rooms are large and bathrooms adequate although dated. Didn't worry me at all as the staff were great (although a bit thin on the ground)! If you want a hotel were old fashioned values count this is the one for you. Situated in a lovely market town it's a gem as long as you are not looking for a modern plastic chain. The food is brilliant also.
Nicola, 4-night trip
Verified

10/10 Exceptional

Very good surprise with the suite and comfort of the bed. Helpful stall and a good breakfast.
Geoff, 1-night trip
Verified

6/10 Good

Ok for an overnight stop

Nothing wrong with this hotel. Just a bit tired looking and not much to recommend it. There was a big party in thd function room and only 1 member ocf staff to do everything. I guess jt is quieter normally
1-night trip
Verified

10/10 Exceptional

Going back again 😁

Lovely hotel, full of character including very wonky floors. Warm welcome and super helpful staff: Luke, especially is a credit to the hotel. My partner and I both said we would plan to stay again... Soon.
Trudi, 1-night trip
Verified

6/10 Good

Historic old inn in the high street

We booked this hotel on the basis of it offering a family room for four at reasonable value. It is a historic old inn on the high street of a charming market town.
Steve, 1-night trip
Verified

8/10 Very good

Great pub with small but clean rooms

Rooms seem to be kept clean, and beds are comfortable. Pub downstairs is great, with friendly bar staff and locals. Well looked after at breakfast time.
1-night trip
Verified

6/10 Good

Tired

The hotel is full of character but certainly shows its age. The shower in our room did not work and we were unable to switch off the radiator so it became overly hot. Very friendly staff and we had an excellent evening meal there. Was also in an excellent central location for everything we needed.
alan, 2-night trip
Verified

8/10 Very good

Nice country hotel

The Swan oozes local charm and is good value for money. A good breakfast, great beer and the host with the most. Rooms and plumbing are very dated but that is a part of the charm, I will certainly stay again in preference to other establishments I have used in the same area.
Verified

6/10 Good

nice hotel - bit tired

Nice Hotel, bit tired, very old, steeped in history, stairs not for the faint hearted as they are very wonky. staff very good, breakfast very good.
Verified

10/10 Exceptional

A nicely restored inn with a history

The staff is friendly and helpful. I enjoyed dining downstairs and imagining myself chugging a beer there, back in the day, sitting across from my ancestor Edward Fuller. The town is delightful. St. Mary's Church is magnificent, a legacy in my family and well worth a visit.
Verified

10/10 Exceptional

Hotel was great x good service x hotel could do with refurb x
Verified

8/10 Very good

Swann

Good hotel let down by breakfast staff really nice
Verified

8/10 Very good

Attending a friend's wedding. Arrived a lot later than expected, due to weather condition. Hotel staff were very helpful and friendly. Lovely breakfast. Would stay again.
Verified

4/10 Fair

noisey and carpet very dirty

not much sleep noisey outside people shouting andbathroom dirty smelt of blocked drains needs a bit of bleach down loo and sink loo was brown stains not clean at all
Verified

6/10 Good

Our arrival didn't get off to a great start. The receptionist was having a bad day and was quite surly. The rest of the staff were great, especially in the morning. This is a very old building, with plenty of character, but the room itself was very tired, especially the bathroom. Breakfast was good and the staff were friendly. Overall, given the lateness of the booking, it was reasonable value for money.