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The Star Hotel

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Front of property
Family Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board
Standard Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Overview of The Star Hotel

The Star Hotel

3.0 star property
3-star hotel with restaurant, near Southampton Cruise Terminal

7.6/10 Good

357 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Restaurant
  • Bar
  • Laundry facilities
The price is £61
Price available on 8/2/2023
Map
26 High Street, Southampton, England, SO14 2NA

Room options

About this area

What's nearby

  • In Southampton City Centre
  • Southampton Cruise Terminal - 26 min walk
  • New Forest National Park - 17 min drive
  • Paultons Family Theme Park - Home of Peppa Pig World - 27 min drive
  • Winchester Cathedral - 34 min drive

Getting around

  • Southampton (SOU) - 17 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 45 min drive
  • Southampton Millbrook Station - 4 min drive
  • Southampton Central Station - 17 min walk
  • Southampton Woolston Station - 27 min walk

Restaurants

  • La Lupa - 2 min walk
  • Supreme Asian Cuisine - 2 min walk
  • Coriander Lounge - 2 min walk
  • Red Lion Inn - 2 min walk
  • Stein Garten - 3 min walk

About this property

The Star Hotel

The Star Hotel puts you 4.3 mi (7 km) from the airport, and within a 10-minute drive of Southampton Cruise Terminal. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, German, Hindi, Hungarian, Polish, Russian, Slovak, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM until 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 6.00 per day)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge

Working away

  • 3 meeting rooms

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Languages

  • English
  • German
  • Hindi
  • Hungarian
  • Polish
  • Russian
  • Slovak
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 8.95 for adults and GBP 5.95 for children

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per day

Parking

  • Self-parking costs GBP 6.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts major credit cards, debit cards and cash.</p>

Also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

Does The Star Hotel offer free cancellation for a full refund?
Yes, The Star Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Star Hotel?
As of 2 Feb 2023, prices found for a 1-night stay for 2 adults at The Star Hotel on 8 Feb 2023 start from £61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Star Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Star Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Star Hotel?
Yes. Self-parking costs GBP 6.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at The Star Hotel?
You can check in from 2 PM - 9:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at The Star Hotel?
No, this hotel doesn't have a casino, but Grosvenor Casino (13-min walk) is nearby.
Are there restaurants at or near The Star Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Elias (3-min walk), Shanghai Bay (3-min walk) and Casanova Italian Restaurant (4-min walk).
What's the area around The Star Hotel like?
The Star Hotel is a short 5-minute walk from WestQuay Shopping Centre and 15 minutes' walk from Mayflower Theatre. Our travellers say that the local area is very central.

Reviews

7.6

Good

7.9/10

Cleanliness

8.3/10

Staff & service

7.1/10

Amenities

7.1/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

6/10 Good

Friendly staff and warm welcome parking easy with a coat of £6 extra but room was very small not space round twin beds to get ready and bathroom very tired with dirty hand marks all up the wall
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Justin, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Wayne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Prasanga, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

P, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel was close to shopping, restaurants, it is an old motel with a lot of stairs, plumbing is old style but was comfortable sleeping
Gregory, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review