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1 room, 2 adults

Luna Apartments

3-star3 stars
Þingholtsstræti 21, Reykjavik, 101, Iceland

Comfortable apartment with kitchenette, near Laugavegur
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Room
Great room
WiFi
Regular internet service
Service
Service is adequate

Luna Apartments

from £63
  • Standard Apartment, 2 Bedrooms
  • Deluxe Apartment, 4 Bedrooms
  • One Bedroom Deluxe Amtmannstigur 5
  • House, 1 Bedroom
  • Penthouse, 2 Bedrooms
  • Standard Apartment, 1 Bedroom
  • Standard Studio

What’s around Luna Apartments

Landmarks

  • In Miðborg
  • Laugavegur (1-minute walk)
  • Hallgrimskirkja (6-minute walk)
  • Reykjavik City Hall (11-minute walk)
  • Reykjavik Harbour (14-minute walk)
  • National Museum of Iceland (18-minute walk)
  • Perlan (26-minute walk)
  • Harpa (9-minute walk)

Getting around

  • Reykjavik (KEF-Keflavik Intl.) 44-min drive
  • Reykjavik (RKV-Reykjavik Domestic) 4-min drive

At a glance

Key facts

Size

  • 21 apartments

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is 10 AM
  • Express check-in/out
The front desk is open daily from 9 AM - 9 PM.
The check-in location differs from the property location. To check in, go to Þingholtsstræti 21
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Check-in for this property is based at a different location, Baldursgata 36.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 20

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Things to do
  • Golfing nearby
  • Kayaking nearby
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 4
  • Terrace
Languages Spoken
  • English
  • Icelandic

In the apartment

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware and utensils
More
  • Housekeeping - once per stay

Luna Apartments’s small print

Also known as

  • Luna Hotel Apartments Reykjavik
  • Luna Apartments Apartment Reykjavik
  • Luna Apartments Apartment Reykjavik
  • Luna Apartments Reykjavik
  • Luna Apartments
  • Luna Apartments Baldursgata
  • Luna Hotel Apartments
  • Luna Apartments Apartment
  • Luna Apartments Reykjavik
  • Luna Apartments Apartment Reykjavik

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.70 per accommodation, per night

Optional extras

Airport shuttle service is offered for an extra charge of EUR 3000 per person

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.0 From 210 reviews

Good 6.0
Nice location, easy check in
Check in was easy as they emailed you the code in advance for the entrance and lock box. Luna Apartments actually has quite a number of locations and beware that the pictures that you see is NOT the apartment you booked into. That happened to us a few weeks ago when we stepped into Amtmannsstigur 5 Unit #30, it didn’t look like what we saw on Orbitz. The unit we stayed was at street level, right by the main entrance door. We could hear residents walked by, made noises and slammed the door! The unit itself is poorly lit, it is so dark in the living room and the bathroom. It is just very uncomfortable because of the dim light In addition to that, the floor squeaks throughout the unit, the carpet underneath the dining table has rolled up corners, making it very easy to trip over if you are not paying attention walking around. The ceiling was peeling off by the kitchen. The rooms in this unit are in good size. Kitchen utilities are just basic, there is no oil provided plus salt and pepper were used up when we arrived, we have to email Luna apartments but they only filled up the salt the next day. The big clock inside the unit weren’t functioning at all.
Winnie , usOther trip
Poor 2.0
3 nts 3 false alarm incidents Luna didn't care!!!
During our 3 nights stay, the fire alarm for the whole building went off 3 days in a row and 2 of that happened during our sleep. On the first night the alarm went off at 1am. We tried to used the phone in the unit to call customer service number as we didn't know what to do but the phone wasn't working. We ended up calling the emergency number with our cell phone to get help. The operator contacted Luna apartments. Someone came by half an hour later, he came inside the building for a second and then went to the back of the building and the alarm was off. He told us the alarm is broken and he disabled the alarm. He said it would not happen again and he will have the security company to come fix it “first thing in the morning”. At around 2am we could go back to sleep. We emailed Luna Apartment to report this problem. Second night we came back around 6:30pm and we could hear the fire alarm ringing from a block away before we get to the unit. Few other residents were at the lobby wondering what is going on and we called the emergency number again to get help. This time the operator couldn't reach anyone from Luna. We waited for half an hour and the alarm turned off. We emailed again for the problem. Third time happened at 6:30am, 12 hours later from last time. The fire alarm went off again. We didn't enjoy our stay here because we could not get good rest. Everyday was dealing with the fire alarm problem with no help offered from Luna Apartments as they only responded once.
Winnie, usOther trip
Poor 2.0
It's comparable to a hostel.
We paid almost $200/day. The apartment is very dated; it wasn't like the pictures the company has posted in their website, which made us decide to stay at one of their apartments. The flooring was peeling, the bathroom door-frame was rotted (I have pictures to prove), dated furnitures and decor. Our bedsheets were used from the previous guests and have them replaced =( There were no visitor information available in the apartment: how to make outside calls, maps of the area, areas of interest... nothing, there's not a single piece of paper with some information for tourists is available. I tried using the phone and press any buttons to call the "front desk" and all I got was busy signals. There are no brochures available like in other hotels: directory, areas of interest advertisement, bus lines information, map of Reykjavik... nothing. It's as bare as a new apartment that you're moving into to live for years and years. We have to leave our apartment and go to nearby hotels to use their phones to make sure that our bus will pick us up at the right Luna apartment (they have 7 in the area). Their "front desk" is blocks away from where we're supposed to stay and we have to take a taxi for $12 to get to our apartment; we can't walk to our apartment toting heavy luggages because there were snow, slush, and ice on the road. The gray line bus and other bus company never stops at our apartment because they only stop at the "front desk's" address; being new to the area, we didn't eve
D, usOther trip
Very good 8.0
Decent
I booked Luna Apartments through Expedia as it looked decent for the price and was on the main street of Laugavegur, However when the confirmation email arrived it stated the apartment was on Spitalstigur a few hundred metres away. I questioned this and was told that they must put one address only so they put the location of their office. Bear this in mind if you really want to be on Laugavegur. There were some minor problems when I arrived in getting into the building and the flat but a visit to the office nearby sorted this out. In the key safe which should have held my apartment key was a note to the previous occupant about a problem with his payment and no key. When I eventually got into my apartment it was perfectly pleasant, clean, warm and well-appointed and the price was reasonable. The location was a quiet residential street. There was a Bonus shop just around the corner to stock up on essential supplies so that was handy. All in all I would use them again.
gbOther trip
Poor 2.0
Small, bad odor, felt misled from online pictures!
Apartment is small, online pictures made the apartment look spacious, but it is NOT. The bathroom is small and had sewer odor, not clean. Check-in was a hassle. Check-in location is very confusing. Owner/renter was NOT very helpful, unable/unwilling to provide clear check-in instructions. No parking, one must park on street and pay. Parking could be a hassle and costly. Be careful with extra person fee, it is hefty, and the foldable/portable bed was very bad. We rented this place for the beginning part of our trip, and we rent other apartment, few blocks away closer to the church ⛪, in the latter part of our trip. The cost per night was compatible between the two apartments yet the latter apartment was much much better than the Luna Apartment. We will NOT rent from Luna apartment again.
Chris, usOther trip

Luna Apartments

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