Guests
All properties in London, England, United Kingdom

DoubleTree by Hilton Hotel London -Tower of London

4-star hotel with 2 bars/lounges, near The Gherkin

  • Free Internet
From
£84

Image gallery

  • Guest Room
  • Guest Room
  • Living Area
  • Living Area
  • Guest Room
Guest Room. Image 1 of 89.
1 / 89Guest Room
7 Pepys Street, London, EC3N 4AF, England, United Kingdom
8.6.Fabulous.
  • Upon arrival, the wait to check-in was pretty lengthy. Fortunately, we had allowed enough…

    Jul 31, 2021

  • This is the second time I’ve stayed at the hotel, great location and reasonably priced.…

    Jul 30, 2021

See all 1,331 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Safe
Quiet
Dining options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 583 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In London City Centre
  • The Gherkin - 8-minute walk
  • Tower of London - 8-minute walk
  • Tower Bridge - 10-minute walk
  • Liverpool Street - 11-minute walk
  • London Bridge - 12-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed, Non Smoking (Atrium)
  • City Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Room, 2 Single Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)
  • Deluxe Room, 1 King Bed, Non Smoking
  • Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)
  • City Suite, Accessible, Non Smoking

What’s around

Landmarks

  • In London City Centre
  • The Gherkin - 8-minute walk
  • Tower of London - 8-minute walk
  • Tower Bridge - 10-minute walk
  • Liverpool Street - 11-minute walk
  • London Bridge - 12-minute walk
  • Borough Market - 17-minute walk
  • The Shard - 18-minute walk
  • St. Paul's Cathedral - 21-minute walk
  • Tate Modern - 25-minute walk
  • The Strand - 32-minute walk

Getting around

  • London (LCY-London City) 24-min drive
  • Heathrow Airport (LHR) 57-min drive
  • Gatwick Airport (LGW) 79-min drive
  • London (LTN-Luton) 51-min drive
  • London (STN-Stansted) 44-min drive
  • London Fenchurch Street Station 3-min walk
  • London Cannon Street Station 14-min walk
  • London Liverpool Street Station 15-min walk
  • Tower Hill Station 3-min walk
  • Tower Gateway Station 5-min walk
  • Aldgate Station 6-min walk
map
See on map
7 Pepys Street, London, EC3N 4AF, England, United Kingdom

At a glance

Hotel size

  • This hotel has 583 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Restrictions apply*
  • Up to 75 lbs
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • On-site self-parking (GBP 35.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant

Things to do

  • 24-hour fitness facilities

Working away

  • Number of meeting rooms - 9
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2010
  • Lift
  • Rooftop terrace
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 49-inch TV
  • Cable TV channels
  • DVD player

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

City Cafe – This restaurant only serves breakfast.

Savage Garden – On-site cocktail bar. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

No 7 Lobby Bar – On-site lobby lounge. Open daily.

Small print

Also known as

  • DoubleTree Hilton Hotel London Tower London
  • DoubleTree Hilton London Tower London
  • DoubleTree by Hilton Hotel London -Tower of London Hotel
  • DoubleTree by Hilton Hotel London -Tower of London London
  • DoubleTree by Hilton Hotel London -Tower of London Hotel London
  • DoubleTree by Hilton Hotel London -Tower of London London
  • DoubleTree by Hilton Hotel London -Tower of London Hotel London

Optional extras

Late check-in between 1:00 PM and 4:00 PM can be arranged for an extra charge (amount varies)

Self-parking costs GBP 35.00 per night

Rollaway beds are available for GBP 20.0 per day

Buffet breakfast is offered for an extra charge of GBP 21.50 per person (approximately)

Pets are allowed for an extra charge of GBP 15.0 per pet, per night

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Mandatory fees

Deposit: GBP 25.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton Hotel London -Tower of London does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 35.00 per night.
  • Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of GBP 15.0 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - noon. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant, City Cafe. Nearby restaurants include Byward Kitchen and Bar (3-min walk), Hung (4-min walk) and Wagamama (4-min walk).
  • DoubleTree by Hilton Hotel London -Tower of London has 2 bars and a 24-hour fitness centre.
8.6.Fabulous.
  • 8.0.Very good

    Apart from the the long wait at check in it was a great stay. Nice room friendly staff and lovely breakfast

    Tom, 1 night trip, Jul 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The hotel is nicely located off Tower Hill, and although it is in a (loud) backstreet you are only 1 minute walk from the main thoroughfare. The rooms are nice and spacious, bathroom had good water pressure. Air conditioning was temperamental so we were forced to keep the window open all night in spite of the outside noise well into the early hours. Check-in was an issue though. We arrived around 4pm and joined a queue of 20+ guests (that grew to 40 by the time we got a room), with the entrance lobby and the bar already packed with many others whose room wasn't ready yet. This seems to have been due to a combination of cleaning staff behind schedule and several technical problems at the desk (e.g. credit card machines kept failing). The 'overcrowding' made for a somewhat uncomfortable initial experience and put us off using any of the hotel's catering facilities during our overnight stay. This may have been a one-off occurrence due to the surge in reservations the first week-end after the easing of restrictions in England, but I would have expected a hotel with 660 rooms (as one member of staff made sure to point out to try and justify the chaos) to be able to cope better. That being said, the price and location both do speak in its favour, but I'm not sure whether we would use the hotel again on another trip to London

    Robert, 1 night trip, Jul 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    First trip to London after Covid restrictions lifted. Met friends for a Friday night meal and stayed over till Sunday. Breakfast both mornings. Was a nice City break..

    2 night trip, Jul 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel great location. Could not book a table in the roof top bar. Residents not given priority. Bad drainage smell in bathroom told the receptionist on check out. A very insincere apology.

    Natasha, 1 night family trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice hotel, great location for business

    Nice hotel and great service. Very friendly staff, and the manager on duty really did his best to check me in asap

    Daniel, 1 night business trip, Jul 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff very friendly and nothing to much trouble great location

    Lawrence, 3 night trip, Jul 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location but could be better

    All a bit tired and worn but good value. Found the breakfast good but fruit options limited to tinned peaches and pears and hard melon, could have been better. Check in was painfully slow and foyer toilets in bad condition.

    Natasha, 3 night trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Great location. Awful rooms. Wouldn't recommend.

    Lobby of the hotel was fabulous, but the rooms were dated. Marks on the white walls, carpet was dirty and the air conditioning was barely even cold. Nowhere near enough clothes storage for a couple for a short break. Bed was also far too soft and when one person moved, the other person got woken up as the bed just sank. Great location though and very close to Tower Hill tube, Tower Bridge and lots of nice pubs and bars. Overall though, I won't be staying here again. Barely any better than the budget chains at a much higher cost. Poor value for money.

    Kane, 5 night trip, Jul 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic weekend

    Brilliant hotel Great location Super breakfast We’ll be back!!!!!!

    Ian, 1 night trip, Jul 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really happy!

    Staff really helpful. Nicely situated hotel places to eat nearby and near to the river Thames and Tower Hill tube station. Hotel clean and had all the amenities. Went up to the sky bar on the off chance they could fit us in for a cocktail and to check out the view which they did straightaway! So worth doing the views are incredible. Only one criticism was on the last morning we had to queue for a lift (15 mins) as they were so full with people checking out a lot of the guests ended up trying to find the stairs which we never did as there are no signs. This was concerning if there was a fire we would have been stuck with no knowledge as to how to go to get to the ground floor to safety! Overall a brilliant stay!

    Caroline, 1 night family trip, Jul 3, 2021

    Verified Hotels.com guest review

See all 1,331 reviews