All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
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One Playa Del Carmen, Playa del Carmen

2.5 stars
25 Avenida Norte Mz 97 Lt 01 S/N entreAv. 12 Norte y 12 Bis Col.Cen, Playa del CarmenQROO77710Mexico
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Excellent4.2 / 5
Good internet service
Fantastic service
Tasty breakfast
Awesome vibe
339See all 339 reviews
From 629 reviewsTripAdvisor Traveller Rating

One Playa Del Carmen, Playa del Carmen

Hotel Info: 020 3027 9803

from £40
  • Superior Room
  • Standard Room, 1 Queen Bed
  • Standard Twin Room, 2 Single Beds
  • Superior Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 2 floors


  • Check-in time starts at noon
  • Check-out time is 1 PM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Restaurant
  • Coffee shop/café
Working away
  • 24-hour business center
  • Conference space size (feet) - 67
  • Conference space size (meters) - 6.25
  • One meeting room
  • Computer station
  • Laundry facilities
  • Luggage storage
  • Safe-deposit box at front desk
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping

Special features


Food Corner - This diner serves breakfast, lunch, and dinner.

Recent reviews

Excellent 4.2 /5 from 339 reviews

One Playa Del Carmen, Playa del Carmen
Excellent4.0 / 5
Basic, small room. No frills but clean and tidy.
1 night romance trip
One Playa Del Carmen, Playa del Carmen
Outstanding5.0 / 5
everything is good
Good location, at back of supermarket , next to ADO bus station( there is another ADO station thought near 5th Ave). 10 to 15 mins walk to the beach. Hotel is new, very clean. Breakfast is good too. Only thing is the room is quite small. We only stayed for one night, it was alright.
1 night romance trip
One Playa Del Carmen, Playa del Carmen
Excellent4.0 / 5
Good hotel, impeccable room and very close to 5th
Some things were great and some no so much. The room was impeccable-very happy with the linen, bathroom, etc. Location is very good. It is located in front of the bus terminal but you can't hear any noises coming from the buses. It's also 5 min walk to 5ta Avenida and 12th street, the heart of PLC night scene so really convenient (specially in New Year's Eve). On the not so bright side, rooms are small, tv is hung a weird spot and not that comfortable to watch, lack of rack to put your suitcase. We had a problem not having a safe despite calling to reserve one. The manager tried to help with this which we appreciated but an hotel such as this, should have safes in the room. Also, a big investment needs to be done for breakfast. Poor quality and taste. If the safe and the breakfast were fixed, it could be a great hotel. I guess it is great depending how much you pay for. If you get it on a low rate, is great. If not (like us), you feel you should be getting more for your money.
1 night trip
One Playa Del Carmen, Playa del Carmen
Excellent4.0 / 5
Great Hotel in Playa del Carmen
This was a great hotel to stay at. Super new, with clean rooms and very close to the central road and even the beach (10min walk). The rooms were a bit smaller than we expected, but enough for a comfortable stay. The breakfast was basic. It had wifi and it is close to the bus station/super markets/banks. It also has a parking! Very good hotel in general.
2 night family trip
One Playa Del Carmen, Playa del Carmen
Excellent4.0 / 5
I enjoyed the One Playa del Carmen, especially since it offers many activities through partners. I took a tour with one of their partners, and I am quite glad I did because I got to go to Tulum.
1 night trip

See all reviews

One Playa Del Carmen, Playa del Carmen

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