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All properties in Krakow, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Galaxy Hotel

4-star4 stars
ul. Gesia 22a, Krakow, Lesser Poland, 31-535, Poland

4-star hotel with full-service spa, connected to a shopping centre, near Oskar Schindler Factory
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Room smells of vomit, Breakfast was awful, and very very bad quality and wasn’t buffet.…Sep 27, 2020
  • Good location and facilities. Walls and doors were very thin so it was noisy and…Mar 6, 2020

Galaxy Hotel

from £44
  • Standard Twin Room
  • Suite
  • Business Twin Room
  • Standard Double Room
  • Business Double Room

What’s around Galaxy Hotel

Landmarks

  • In Kazimierz
  • Oskar Schindler Factory - 14-minute walk
  • Main Market Square - 24-minute walk
  • Wawel Castle - 28-minute walk
  • St. Mary's Basilica - 23-minute walk
  • Cloth Hall - 24-minute walk
  • Krakow Barbican - 26-minute walk
  • Dragon's Den - 28-minute walk

Getting around

  • Krakow (KRK-John Paul II - Balice) 17-min drive
  • Krakow Glowny Station 25-min walk
  • Krakow Plaszow Station 11-min drive
  • Wieliczka Station 11-min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up (available 24 hours) *

Parking

  • Self-parking* on site

  • Motorhome/coach/lorry parking *

Offsite

  • Shopping centre shuttle *

  • Casino shuttle *

  • Theme park shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Ecotours on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2011
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German
  • Polish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size single
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Galaxy SPA and Wellness has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Dining

Andromeda – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Sauna
  • Spa tub
  • Steam room
  • Ecotours on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Galaxy Hotel’s small print

Also known as

  • Galaxy Hotel Krakow
  • Galaxy Hotel Hotel Krakow
  • Galaxy Hotel
  • Galaxy Krakow
  • Galaxy Hotel Hotel
  • Galaxy Hotel Krakow
  • Galaxy Hotel Hotel Krakow
  • Galaxy Hotel Hotel
  • Galaxy Hotel Krakow

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 10:00 PM
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

    Individually wrapped food options are available for lunch.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self-parking costs PLN 60 per day

    RV/bus/truck parking is available for an extra charge.

    Rollaway beds are available for PLN 100 per night

    Buffet breakfast is offered for an extra charge of PLN 40 for adults and PLN 20 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way)

    Train station pick-up service is offered for an extra charge.

    Casino shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Galaxy Hotel

    • Does Galaxy Hotel offer free cancellation for a full refund?
      Yes, Galaxy Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Galaxy Hotel?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Galaxy Hotel?
      Yes. Self-parking costs PLN 60 per day. Motorhome/coach/lorry parking is available.
    • Is there a pool at Galaxy Hotel?
      Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
    • Are pets allowed at Galaxy Hotel?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Galaxy Hotel?
      You can check in from 2 PM to 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
    • Are there restaurants at or near Galaxy Hotel?
      Yes, Andromeda offers international cuisine. Nearby restaurants include Sami Am Am (9-min walk), Craftownia (10-min walk) and BAL (11-min walk).
    • Is an airport shuttle service offered by Galaxy Hotel?
      Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.

    Recent reviews

    Superb 9.0 From 685 reviews

    Exceptional 10.0
    Great hotel and great value for money!
    Really nice place and very reasonable price, I was kinda shocked at how good the breakfast was as well, I never expect too much from a hotel but I really enjoyed the breakfast here!
    COREY, gb3 night trip
    Exceptional 10.0
    Brilliant
    everything was just spot on - great rooms- fabulous spa- brilliant , helpful staff
    dorthe, gb3 night family trip
    Very good 8.0
    Very Good Hotel
    Very good hotel...everything you need to unwind after a long day walking around Krakow. The hotel will book your excursions for you with no added cost. They gave us an extended checkout time for free. Plenty of options for breakfast. Spa was more than adequate. Only small negatives with the hotel is the walk into town is around 30 minutes to the centre which is ok if you like walking. The pool could have been warmer and the jacuzzi was only big enough for four people at a push. Would definitely recommend the hotel and would stay again though.
    Jonathan, gb4 night trip
    Very good 8.0
    Pleasant hotel
    Good stay. Comfortable rooms and very clean. Spa area is lovely. Gym equipment very poor.
    Jason, gb4 night trip with friends
    Exceptional 10.0
    Quality
    A*
    Ben, gb3 night trip with friends
    Fair 4.0
    The hotel overall was delightful, however, we were placed on the same floor as a school trip - smack bang in the middle of them. They were young teenage girls running up and down the hallways screaming and banging on doors until 1am and from 5:30am. The responsible adults that claimed to have control of the situation were behaving in the same way and also having very loud conversations (in person and on the phone) right outside our door. We initially tried to ask them to be a little more considerate to no avail so contacted reception, who quite honestly couldn't have cared less. We complained every single night we were there (3 in total) and the situation never improved. At one point a manager even said he couldn't do anything! So in summary a lovely hotel with excellent facilities, but staff that couldn't give a s**t about the enjoyment of your stay.
    Lauren, gb3 night trip
    Very good 8.0
    Lovely apart from location
    The only downside was the location. It was quite close to the Jewish quarter but a good 20 minutes walk to the main square and there were no bars/restaurants in close proximity to the hotel.
    gb4 night family trip
    Very good 8.0
    Good all round option
    Really comfortable hotel, good location for all parts of Krakow. Great breakfast with loads of choice. Wheelchair friendly and very helpful staff. Lovely spa with well priced treatments.
    Lyn, gb4 night family trip
    Exceptional 10.0
    Quick business trip, but I was made to feel very welcome and had a lovely meal at the restaurant.
    Morgan, gb1 night business trip
    Exceptional 10.0
    Lovely and clean and very friendly staff
    Hayley, gb3 night family trip

    Galaxy Hotel

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