Choose dates to view prices

Galaxy Hotel

Photo gallery for Galaxy Hotel

Indoor pool
Indoor pool
Indoor pool
Business Double Room | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Business Twin Room | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Overview of Galaxy Hotel

Galaxy Hotel

4.0 star property
4-star hotel with full-service spa, connected to a shopping centre, near Main Market Square

8.8/10 Fabulous

994 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is £69
Price available on 8/1/2023
ul. Gesia 22a, Kraków, Lesser Poland, 31-535
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Spa tub
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds
  • Fridge

Room options

About this area

What's nearby

  • In Kraków City Centre
  • Main Market Square - 24 min walk
  • Royal Road - 10 min drive
  • Oskar Schindler Factory - 8 min drive
  • Wawel Castle - 17 min drive
  • Wieliczka Salt Mine - 29 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 34 min drive
  • Wieliczka Station - 11 min drive
  • Wieliczka Rynek-Kopalnia Station - 13 min drive
  • Kraków Główny Station - 13 min drive
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)


  • Pizza Hut - 4 min walk
  • Mazaya Falafel - 8 min walk
  • Sami Am Am - 9 min walk
  • Studio Twoj Kucharz - 9 min walk
  • Corner Burger - 10 min walk

About this property

Galaxy Hotel

A great choice for a stay in Kraków, Galaxy Hotel features a free kids' club and offers an airport shuttle (available 24 hours) for PLN 110 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or Ayurvedic treatments, and international cuisine is served at Andromeda, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this upmarket hotel. Fellow travellers love the pool and overall property condition.


English, German, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 205 rooms
  • Arranged over 6 floors


  • Check-in time from 2 PM until 5:30 AM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • On-site self-parking (PLN 60 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup on request (available 24 hours a day)*


  • Shopping centre shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Ecotours
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (4844 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • English
  • German
  • Polish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water


  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.


Andromeda – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 50 for adults and PLN 25 for children (approximately)
  • Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Casino shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for PLN 100.0 per night


  • Self-parking costs PLN 60 per day
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and lunch.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Galaxy Hotel Krakow
Galaxy Krakow
Hotel Galaxy
Galaxy Hotel Hotel
Galaxy Hotel Kraków
Galaxy Hotel Hotel Kraków

Frequently asked questions

Does Galaxy Hotel offer free cancellation for a full refund?
Yes, Galaxy Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Galaxy Hotel?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at Galaxy Hotel on 8 Jan 2023 start from £69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Galaxy Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Galaxy Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Galaxy Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Galaxy Hotel?
Yes. Self-parking costs PLN 60 per day. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Galaxy Hotel?
Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.
What are the check-in and check-out times at Galaxy Hotel?
You can check in from 2 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Galaxy Hotel and nearby?
Have fun with activities such as hiking, kayaking and rafting, and practise your swing at the nearby golf course. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Galaxy Hotel also has an indoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Galaxy Hotel?
Yes, Andromeda offers international cuisine. Nearby restaurants include Pizza Hut (4-min walk), Mazaya Falafel (8-min walk) and Sami Am Am (9-min walk).
What's the area around Galaxy Hotel like?
Galaxy Hotel is in Kraków City Centre, a short 14-minute walk from Oskar Schindler Factory and 11 minutes' walk from Galicia Jewish Museum.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Może być, ale ...
Kilka lat temu miałem wrażenie, że hotel jest świetny; aktualnie już nie jest, check-in /check-out w recepcji to droga przez mękę i strata 30 minut, miła obsługa jest marnym pocieszeniem. Nieczynne jaccuzi odgrodzone taśmą, wygląda jak na budowie, zero estetyki.
Cezary, 1-night business trip
Verified guest review

10/10 Exceptional

Weekend away
Hotel beautiful, staff spoke good English and very helpful. You need to download Uber to get around. Spa suite awesome shame jacuzzi broken. Restaurant has limited choice for allergies which is awfully disappointing.
Andrew, 2-night family trip
Verified guest review

10/10 Exceptional

Stayed in one of the Suites which was extremely well laid out and had everything we could want - with a lovely view of the river. The pool and leisure facilities were great - just right for relaxing before going out for dinner. The hotel has such a wide variety of places to eat within a 30 minute walk, and great transport links nearby. Would highly recommend the Galaxy, and will definitely stay again if in Krakow.
John, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

We have stayed here before and it is a lovely, friendly hotel. Location is good, although it’s about a 30 minute walk into the town, the hotel will phone a taxi for you which is between 25 and 40 zloty. The hotel breakfast is excellent and would recommend it. Would stay here again.
Warren, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jack, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Father and sons trip
We had a great time at Galaxy Hotel and in Krakow, staff very friendly and breakfast was good value, also in a great location for old town and other attractions, when I come back to Krakow I will stay here again, a good time was had by everyone. The spa and pool was a great way to relax after a hard day’s sightseeing, great .
William, 4-night family trip
Verified guest review

10/10 Exceptional

Andriy, 5-night trip
Verified guest review

10/10 Exceptional

MORGAN, 4-night trip
Verified guest review

8/10 Very good

The swimming pool and jacuzzi was lovely. The staff were mainly helpful and friendly. Some of the breakfast was good, but occasionally ran out of bacon, and there were no grilled tomatoes which I would have preferred to cold. The room was extremely hot when I arrived, till I managed to work put how to turn the temperature down. The fact there was a plastic mattress cover didn’t help, I had little sleep the first night due to sweating and rustling. There was a note in the room saying you had to request for the room to be cleaned, due to Covid. I asked for my bins to be emptied after 4 days, then strangely they cleaned it anyway the day before I left. Why they can’t clean regularly when you’re not in contact the the cleaners but are in contact with bar staff who occasionally wore their masks under their noses.. ? In general a nice hotel, and quiet at night.
Pamela Christine, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel and not sure if I got a special deal but price was amazing. Central enough to town for access but not too close for crowds at weekend. Staff friendly and helpful. Hotel room was emaculate. My partner is Polish and will be using that hotel when I come to visit her. Thank you.
Kenny, 1-night trip
Verified guest review