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All properties in Krakow, Lesser Poland Voivodeship, Poland

Galaxy Hotel

4-star hotel with full-service spa, connected to a shopping centre, near Oskar Schindler Factory

  • Free WiFi
From
£48

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ul. Gesia 22a, Krakow, 31-535, Lesser Poland, Poland
8.8.Fabulous.
  • Room smells of vomit, Breakfast was awful, and very very bad quality and wasn’t buffet.…

    Sep 22, 2020

  • Good location and facilities. Walls and doors were very thin so it was noisy and…

    Feb 26, 2020

See all 581 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Safe
Quiet
Convenient
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 205 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

What’s around

  • In Kazimierz
  • Oskar Schindler Factory - 14-minute walk
  • Main Market Square - 24-minute walk
  • Wawel Castle - 28-minute walk
  • St. Mary's Basilica - 23-minute walk
  • Cloth Hall - 24-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Twin Room
  • Room
  • Business Twin Room
  • Standard Double Room
  • Business Double Room

Location

ul. Gesia 22a, Krakow, 31-535, Lesser Poland, Poland
  • In Kazimierz
  • Oskar Schindler Factory - 14-minute walk
  • Main Market Square - 24-minute walk

What’s around

Landmarks

  • In Kazimierz
  • Oskar Schindler Factory - 14-minute walk
  • Main Market Square - 24-minute walk
  • Wawel Castle - 28-minute walk
  • St. Mary's Basilica - 23-minute walk
  • Cloth Hall - 24-minute walk
  • Krakow Barbican - 26-minute walk
  • Dragon's Den - 28-minute walk
  • ICE Krakow Congress Centre - 29-minute walk
  • Tauron Arena Kraków - 39-minute walk
  • Cracovia Business Center - 9-minute walk

Getting around

  • Krakow (KRK-John Paul II - Balice) 17-min drive
  • Wieliczka Station 11-min drive
  • Krakow Glowny Station 12-min drive
  • Wieliczka Rynek-Kopalnia Station 13-min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up (available 24 hours)*

Parking

  • On-site self-parking (PLN 60 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Ecotours on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2011
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German
  • Polish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Galaxy SPA and Wellness has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Dining

Andromeda – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Sauna
  • Spa tub
  • Steam room
  • Ecotours on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Small print

Also known as

  • Galaxy Hotel Krakow
  • Galaxy Hotel Hotel Krakow
  • Galaxy Hotel
  • Galaxy Krakow
  • Galaxy Hotel Hotel
  • Galaxy Hotel Krakow
  • Galaxy Hotel Hotel Krakow
  • Galaxy Hotel Hotel
  • Galaxy Hotel Krakow

Optional extras

Self-parking costs PLN 60 per day

RV/bus/truck parking is available for an extra charge.

Rollaway beds are available for PLN 100.0 per night

Buffet breakfast is offered for an extra charge of PLN 40 for adults and PLN 20 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way)

Train station pick-up service is offered for an extra charge.

Casino shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 10:00 PM.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless checkout is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for lunch.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Galaxy Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs PLN 60 per day. Motorhome/coach/lorry parking is available.
  • Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, Andromeda offers international cuisine. Nearby restaurants include Sami Am Am (9-min walk), Craftownia (10-min walk) and BAL (11-min walk).
  • Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.
  • Have fun with activities such as hiking, kayaking and rafting, and practise your swing at the nearby golf course. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Galaxy Hotel also has an indoor pool and a 24-hour fitness centre, as well as a sauna.
8.8.Fabulous.
  • 10.0.Exceptional

    Great location, great breakfast. Spa area to busy to use

    4 night trip, Feb 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel and great value for money!

    Really nice place and very reasonable price, I was kinda shocked at how good the breakfast was as well, I never expect too much from a hotel but I really enjoyed the breakfast here!

    COREY, 3 night trip, Feb 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    great place to stay, a 20 min walk to the old town or a £3 taxi ride, made it an ideal location, with a pool as well.

    Andy, 3 night romance trip, Feb 13, 2020

    Verified Expedia guest review

  • 6.0.Good

    The number of people staying at the hotel far exceeded the coping level of the facilities eg restaurant for breakfast & the spa facilities

    3 night family trip, Feb 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I would have loved to have been able to use the the many facilities in the galaxy hotel but time we were seeing all the great sights in Kraków the hotel staff were professional and courteous helpful and always a smile and good morning

    4 night romance trip, Feb 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Our room was spacious, modern, very clean and very comfortable. The pool and spa areas were lovely and a real bonus for our visit to krakow, and great to help relax after lots of walking. Even though we were a bit of a walk from the old town, we used taxis which were extremely cheap to transport us. Breakfast was plentiful and a wide range of choice, and the dinner menu was absolutely amazing. I would highly recommend guests to enjoy the amazing food, especially the polish five course menu. The staff were all very helpful and I would highly recommend this hotel.

    Sharon, 5 night romance trip, Feb 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Brilliant

    everything was just spot on - great rooms- fabulous spa- brilliant , helpful staff

    dorthe, 3 night family trip, Jan 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Very Good Hotel

    Very good hotel...everything you need to unwind after a long day walking around Krakow. The hotel will book your excursions for you with no added cost. They gave us an extended checkout time for free. Plenty of options for breakfast. Spa was more than adequate. Only small negatives with the hotel is the walk into town is around 30 minutes to the centre which is ok if you like walking. The pool could have been warmer and the jacuzzi was only big enough for four people at a push. Would definitely recommend the hotel and would stay again though.

    Jonathan, 4 night trip, Dec 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely clean spacious modern hotel, staff friendly and helpful, food excellent especially breakfast huge choice, fantastic shopping centre 5 mins walk away, rooms spacious and clean only downside no English channels on tv would have perhaps liked even a radio station, highly recommend it to travellers.

    3 night romance trip, Dec 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel and in a great area. Close to shops and restaurants and a 20 min walk to the main square.

    5 night romance trip, Dec 9, 2019

    Verified Expedia guest review

See all 581 reviews