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All properties in Ashford, Kent, England, United Kingdom

Eastwell Manor, Champneys Hotel & Spa

4-star hotel in Ashford with 2 restaurants and golf course

  • Free continental breakfast, free WiFi and free parking

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Pool
  • Twin Room (Luxe) - Bathroom
  • Indoor Pool
Indoor Pool. Image 1 of 30.
1 / 30Indoor Pool
Eastwell Park, Ashford, TN25 4HR, England, United Kingdom
7.4.Good.
  • My partner and I had fantastic stay at Eastwell Manor - Highly recommended

    Jul 22, 2021

  • The stay was not good; and such a let down from a property with such promise! Beautiful…

    Jul 9, 2021

See all 177 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Easy parking
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 23 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool

What’s around

  • Ashford Golf Club - 2.4 mi / 3.9 km
  • Ashford Designer Outlet - 4.3 mi / 6.9 km
  • Godinton House and Gardens - 3.8 mi / 6.1 km
  • Ashford Museum - 3.8 mi / 6.2 km
  • Wye National Nature Reserve - 4.7 mi / 7.6 km
  • St. Margaret Church - 4.8 mi / 7.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Twin Room (Luxe)
  • Deluxe Suite
  • Superior Room (Manor)
  • Room, 1 Double Bed (Luxe)
  • Classic Room (Manor)
  • Standard Room, 1 Double Bed
  • Standard Room, 1 Double Bed

Location

Eastwell Park, Ashford, TN25 4HR, England, United Kingdom
  • Ashford Golf Club - 2.4 mi / 3.9 km
  • Ashford Designer Outlet - 4.3 mi / 6.9 km
  • Godinton House and Gardens - 3.8 mi / 6.1 km

What’s around

Landmarks

  • Ashford Golf Club - 2.4 mi / 3.9 km
  • Ashford Designer Outlet - 4.3 mi / 6.9 km
  • Godinton House and Gardens - 3.8 mi / 6.1 km
  • Ashford Museum - 3.8 mi / 6.2 km
  • Wye National Nature Reserve - 4.7 mi / 7.6 km
  • St. Margaret Church - 4.8 mi / 7.7 km
  • Hothfield Heathlands Nature Reserve - 5.1 mi / 8.2 km
  • Willesborough Windmill - 5.4 mi / 8.8 km
  • Faversham Golf Club - 8 mi / 12.9 km
  • Belmont House and Gardens - 8.1 mi / 13 km

Getting around

  • Gatwick Airport (LGW) 61-min drive
  • London (SEN-Southend) 73-min drive
  • Ashford Wye Station 3-min drive
  • Ashford Charing Station 8-min drive
  • Canterbury Chilham Station 8-min drive

At a glance

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Room service

Things to do

  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Golf course on site
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Golfing on site
  • Golf lessons available nearby
  • Skydiving nearby
  • Pool sunloungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5584
  • Conference space size (meters) - 519
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers: 3
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Champneys has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Manor – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

The Pavilion – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Golfing on site

Nearby

  • Golf lessons available nearby
  • Skydiving nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Small print

Also known as

  • Eastwell Manor Hotel Ashford
  • Eastwell Manor, Champneys Hotel & Spa Ashford
  • Eastwell Manor, Champneys Hotel & Spa Hotel Ashford
  • Eastwell Manor Hotel
  • Eastwell Manor Ashford
  • Eastwell Manor Champneys Hotel Ashford
  • Eastwell Manor Champneys Hotel
  • Eastwell Manor, Champneys &
  • Eastwell Manor, Champneys Hotel & Spa Hotel
  • Eastwell Manor, Champneys Hotel & Spa Ashford
  • Eastwell Manor, Champneys Hotel & Spa Hotel Ashford

Optional extras

Pool access is available for an extra charge of GBP 55 per day

Spa access is available for an extra charge of GBP 55 per day

Pets are allowed for an extra charge of GBP 10 per accommodation, per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The seasonal pool is open from May until September.

Pool access available from 7:00 AM to 8:30 PM.

Guests under 16 years old are not allowed in the health club, fitness facility or hot tub.

Guests under 16 years old are not allowed in the spa.

This property does not have lifts.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Eastwell Manor, Champneys Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 8:30 PM.
  • Yes, pets are welcome. There's a charge of GBP 10 per accommodation, per night.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there are 2 on-site restaurants, featuring al fresco dining. The dining venue(s) will be unavailable from 1 June 2021 to 1 October 2021 (dates subject to change). Nearby restaurants include Joshan of Wye (2.4 mi), The Kings Head (2.4 mi) and The Wife Of Bath (2.5 mi).
  • Tee off at the on-site golf course. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and soothe your senses in the hot tub. Eastwell Manor, Champneys Hotel & Spa also has an indoor pool and a sauna, as well as a steam room and a garden.
7.4.Good.
  • 10.0.Exceptional

    Excellent break xx

    Kevin, 1 night trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Very let down.

    Very disappointing as it was very expensive and I wanted it to be special for my husband’s birthday. On arrival i had to wait 15 minutes to check in as only one computer was in operation. We tried to order birthday lunch but we’re told that due to a wedding they were no longer taking lunch orders. There were no available sun loungers round the outside pool, it was extremely loud and over crowded with local members. We had to queue 45 minutes in the hallway waiting for breakfast then we had to wait a further 45 minutes for our tea and coffee. It is an expensive 5 star property that treated us poorly.

    Amanda, 2 night trip, Jun 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Easy check in, welcoming staff, safety measures in place with regards to the number of people allowed to use the spa facilities. Our room was lovely, spacious and clean. Thoroughly enjoyed our stay and highly recommended.

    Elaine, 1 night romance trip, Oct 28, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Nice surrounding but small room

    Nice and relaxing countryside. Nice view around the manor, good size spa. We have booked a standard room at the Mews, room size is very small.

    Jin, 1 night trip, Oct 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel service good overall enjoyed our stay

    Kevin, 1 night trip, Sep 21, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Great but check which room

    Grounds, spa and food amazing as always. However, don’t get room 643. Previous rooms in both the manor and the mews were absolutely lovely but this was well below what we expected of Eastwell manor. Wasn’t able to change. Too small, doors wouldn’t shut properly and lacking the touches of our other stays. Male service in the restaurants was limited but the two females were very friendly at breakfast and the desk. Despite that, looking forward to returning in another room.

    Conor, 2 night trip, Sep 17, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    A beautiful place to stay. The hotel was extremely

    5 night trip, Sep 13, 2020

    Verified Expedia guest review

  • 6.0.Good

    Disappointing

    Although the hotel itself is beautiful and set in a stunning location, our overall stay wasn't great as I was disappointed with service and staff attitude. I appreciate Covid 19 may have affecting their staffing but then rates should be reduced. We waited a long time for lunch in the spa, waited 25 minutes for someone to bring a bar menu to our room for dinner, waited a long time for breakfast and waited in a very long queue to check out as there was only one receptionist working. There simply was not enough staff to meet the demand. When I am paying so much to stay somewhere I just expect service to be better. There were no staff to help us to our room with our luggage. I am 6 months pregnant and there was no lift but nobody seemed keen to help. There was also issues with our bill when we checked out, where we were charged for things we had already paid for. My 25minute massage was less than 20 minutes and waitress Stacey had an extremely bad attitude. Just overall disappointing when it has such a good reputation.

    1 night trip, Sep 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Such a lovely place! Very happy with the room, food and helpful stuff definitely coming back soon.

    Luke, 1 night romance trip, Sep 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful Manor house and gardens

    Well needed spa break in lovely old English house. Amazing views from bedroom window and the service was very attentive and friendly. The spa is one of best I have been to in this country

    Edward, 1 night trip, Sep 3, 2020

    Verified Hotels.com guest review

See all 177 reviews