Guests
All properties in Cardiff, Wales, United Kingdom

Clayton Hotel Cardiff

4-star hotel with restaurant, near Cardiff Bay

  • Free WiFi
From
£90

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Standard Double Double - Bathroom
  • Double Room, Accessible - Bathroom
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 36.
1 / 36Hotel Front – Evening/Night
St Mary Street, Cardiff, CF10 1GD, Wales, United Kingdom
8.6.Fabulous.
  • Can not fault our stay. Beautiful room, amazing views. The staff were friendly and very…

    Sep 10, 2021

  • Great location by the railway station and city centre. Room perfectly adequate and…

    Aug 24, 2021

See all 998 reviews

Official standards

This property advises that it adheres to We're Good To Go (UK) and Bureau Veritas (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 216 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • 7 meeting rooms

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Cardiff City Centre
  • Cardiff Bay - 8-min walk
  • Principality Stadium - 8-min walk
  • Cardiff Castle - 8-min walk
  • National Museum Cardiff - 16-min walk
  • Cardiff University - 19-min walk
The following facilities are closed seasonally each year. They will be closed from 23 October to 8 November:
  • Bar/Lounge
  • Dining venue
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Standard Twin Room
  • Standard Triple Room, 3 Single Beds
  • Standard Double Single Room
  • Deluxe Double Room
  • Executive Triple Room
  • Executive Double Room
  • Deluxe Triple Room
  • Executive Quadruple Room
  • Standard Double Double

What’s around

Landmarks

  • In Cardiff City Centre
  • Cardiff Bay - 8-min walk
  • Principality Stadium - 8-min walk
  • Cardiff Castle - 8-min walk
  • National Museum Cardiff - 16-min walk
  • Cardiff University - 19-min walk
  • Wales Millennium Centre - 22-min walk
  • Techniquest - 22-min walk
  • Llandaff Cathedral - 2.5 mi / 4 km
  • Museum of Welsh Life (Welsh Folk Museum) - 4.9 mi / 7.9 km

Getting around

  • Cardiff International Airport (CWL) 32-min drive
  • Bristol International Airport (BRS) 80-min drive
  • Cardiff Central Station 3-min walk
  • Cardiff (CFW-Cardiff Train Station) 3-min walk
  • Cardiff Queen Street Station 11-min walk
map
See on map
St Mary Street, Cardiff, CF10 1GD, Wales, United Kingdom

At a glance

Hotel size

  • This hotel has 216 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (GBP 12.50 per day; discounts available)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • Number of meeting rooms - 7
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2011
  • Lift
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • German
  • Greek
  • Polish
  • Portuguese
  • Romanian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

View Bar & Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Breakfast costs between GBP 10.00 and GBP 12.95 for adults, and GBP 8.00 and GBP 10.00 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Parking is available off-site and costs GBP 12.50 per day (0.3 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, Barclaycard, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

  • Clayton Hotel Cardiff formerly Maldron Hotel Cardiff
  • Clayton Hotel formerly Maldron Hotel
  • Clayton Cardiff formerly Maldron Cardiff
  • Clayton Hotel Cardiff
  • Clayton Cardiff
  • Clayton Hotel Cardiff Hotel
  • Clayton Hotel Cardiff Cardiff
  • Clayton Hotel Cardiff Hotel Cardiff
  • Clayton Cardiff

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Clayton Hotel Cardiff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant, View Bar & Restaurant. Nearby restaurants include Pieminister (3-min walk), Duke of Wellington (3-min walk) and Ask (3-min walk).
  • Maintain your daily exercise routine at the 24-hour gym.
8.6.Fabulous.
  • 10.0.Exceptional

    great time

    Christopher, 2 night trip, Aug 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel very hood staff very gre

    Shirley, 3 night trip, Aug 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    We liked this hotel

    We enjoyed staying this hotel. Hotel location was great. Plenty of local transports stops around the hotel.It would be great if they allow guests to check in from 2pm rather than 3pm .

    Mansoor, 3 night family trip, Aug 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great customer service

    Great hotel, Ryan was really helpful

    1 night family trip, Aug 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Cardiff City break.

    No place to drop off luggage before checking in. Likelihood I’ve got a ticket for driving into a restricted area under the bridge. Room was good. Towels though. Was terrible. The one’s in the room plays extra ones that we got from downstairs happen to leave a million bits of fluff on you after a shower. Very irritating. Must get new towels.

    Nirsharahmad, 2 night family trip, Aug 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing staff unexpected fire alarm but that was no fault of our or hotel just one of them things sorted out by the staff on night duty staff loves hotel glad to of got this place as first place we have been since covid

    Jade, 1 night family trip, Aug 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The Fire alarm works

    I can confirm the fire alarm worked well. At 1am it went off and we had to evacuate the building a great way to get your steps in from the 9th floor. But apart from that a pleasant stay comfortable beds clean room, good service.

    Paul, 2 night trip, Aug 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Good hotel, great location. Staff need training.

    Good location near pubs/restaurants and shopping. Some staff could do with some people training though. On arrival at reception after a very long tiring drive in bad conditions, and having failed to find the car park, we were met with some sarcastic comments such as, "That's what you get in a city" I found it strange that the foreign staff were more polite and professional than the local staff? Also the in room coffee was the worst I had ever tasted. After our late arrival, i called reception to ask for a later checkout of an hour as we were all so tired. Before I had finished my sentence I was told in very strong terms that as the hotel is full, if we are late leaving we will be charged a half day rate??? Again, from local staff being very overzealous. Apart from that, the room was clean, the beds comfortable.

    martin, 1 night family trip, Aug 11, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Pleasant family stay

    The stay was pleasant and location was great.

    2 night family trip, Aug 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome hotel. great location

    Marcus, 1 night trip, Aug 8, 2021

    Verified Hotels.com guest review

See all 998 reviews