On the shores of Crete, Civitel Akali Hotel offers a tranquil retreat with a seasonal pool surrounded by sun loungers and umbrellas. Unwind at the on-site coffee shop or indulge in dinner at Hotel Restaurant overlooking the pool.
VIP Access
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Airport transfer
Free parking
Free Wi-Fi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Fitness centre
Seasonal outdoor pool
Room service
Coffee shop/cafe
Babysitting
24-hour business centre
Conference centre
Business centre
Airport shuttle
For families (6)
Children stay free
Babysitting (surcharge)
Connecting/adjoining rooms available
Television
Garden
Terrace
The current price is £142
£142
includes taxes & fees
24 May - 25 May
Why we love this property
Veggie culinary paradise
Pool-view dining awaits at the restaurant, while vegan and vegetarian options abound. The hotel's bar, cafe, and locally-sourced food create a foodie haven.
Seaside pool oasis
Loungers, umbrellas, and a seasonal outdoor pool create the perfect oasis. Dining at the pool-view restaurant enhances this watery escape.
Municipal Art Gallery of Chania - 7 min walk - 0.6 km
Nea Chora Beach - 9 min walk - 0.8 km
Cathedral of the Presentation of the Virgin Mary - 9 min walk - 0.8 km
Old Venetian Harbor - 10 min walk - 0.9 km
Chania Central Market - 10 min walk - 0.9 km
Getting around
Chania (CHQ-Ioannis Daskalogiannis) - 28 min drive
Airport shuttle (surcharge)
Restaurants
Kross Coffee Roasters - 6 min walk
Blend Coffeeshop - 3 min walk
Papanikolakis - 5 min walk
Baotao - 3 min walk
Περαθωράκης - 8 min walk
About this property
Civitel Akali Hotel
When you stay at Civitel Akali Hotel, you'll be in a great location, within a short 10-minute walk of Nea Chora Beach and Municipal Art Gallery of Chania. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a fitness centre, a snack bar/deli and a terrace.
At a glance
DONE
Hotel size
70 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Electric vehicle charging point on site
Free off-site parking nearby
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
What to do
Beach nearby
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Waterskiing nearby
Scooter/moped hire nearby
Working away
24-hour business centre
Computer station
Conference centre (2530 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1988
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in reception
Television in common areas
Fitness centre
Seasonal outdoor pool
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Bathroom emergency pull cord
Room amenities
Be entertained
26-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
On-site venue – Overlooking the pool, this restaurant serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (return)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 40.0 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from March to November
Children under 16 years old are not allowed in the swimming pool without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number 1042Κ014A0125300
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Akali Hotel Khania
Akali Khania
Akali Hotel Chania
Civitel Akali Hotel Chania
Akali Chania
Akali Hotel Chania Crete
Civitel Akali Chania
Civitel Akali
Civitel Akali Hotel Hotel
Civitel Akali Hotel Chania
Civitel Akali Hotel Hotel Chania
Frequently asked questions
Does Civitel Akali Hotel offer free cancellation for a full refund?
Yes, Civitel Akali Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Civitel Akali Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Civitel Akali Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Civitel Akali Hotel?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Civitel Akali Hotel?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle return.
What are the check-in and check-out times at Civitel Akali Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Civitel Akali Hotel and nearby?
Have fun with nearby activities such as cycling, hiking and waterskiing. Additional recreation nearby includes ecotours. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and a garden.
Are there restaurants at or near Civitel Akali Hotel?
Yes, there's an on-site restaurant that offers pool views.
What's the area around Civitel Akali Hotel like?
Civitel Akali Hotel is in Chania Town, a short 8-minute walk from Nea Chora Beach and 11 minutes' walk from Chania Central Market.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Location
9.4
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as good, nice, fantastic, and excellent with a variety of fresh food options. (12 reviews)
The hotel is within a 7-minute walk to the beach and offers easy access to the beach area. (3 reviews)
The pool was nice and cold, very clean, and a great place to relax with limited sunbeds available. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Room
Location
Lobby
Old town
Reviews
Verified
10/10 Exceptional
28 Jul 2025
Staff was THE BEST and a perfect location with an amazing breakfast and restaurant!!
DANIELLE
DANIELLE, 6-night trip
Verified
10/10 Exceptional
20 Sept 2025
The staff at the hotel were warm and welcoming, friendly, helpful and made our holiday better!
Lisa Karen
Lisa Karen, 10-night trip
Verified
8/10 Very good
7 Sept 2025
Family comfort 😊
This hotel was ideal for family travel with connecting rooms. Lovely staff that is very accommodating.
Yvonne
Yvonne, 5-night trip
Verified
10/10 Exceptional
1 Sept 2025
Loved our stay at the Akali Hotel! Beautiful facilities. In a very convenient and walkable area steps away from restaurants and Old Town. Breakfast was excellent. Also had stellar service from front desk staff (particularly Irena who was very helpful for recommendations throughout our stay). Would recommend!
Toluwanimi
Toluwanimi, 4-night trip
Verified
10/10 Exceptional
17 Jul 2025
Very nice staff. Good location. Great breakfast. Our room was quiet as it was facing the inner courtyard.
Verified traveller
5-night trip
Verified
10/10 Exceptional
8 Nov 2024
The perfect location!!
Darryl Estee
Darryl Estee, 5-night trip
Verified
8/10 Very good
3 Dec 2024
Best location in Chania
Darryl
Darryl, 3-night trip
Verified
8/10 Very good
8 Sept 2024
Great location! A short walk from everything
Darryl Estee
Darryl Estee, 6-night trip
Verified
10/10 Exceptional
19 Jul 2025
great
Very close to center 5-10 minutes walking. Breakfast is good. Thanks my room is upgraded as it is promised if there is an availability. Only problem is the rooms which looks to the main road is quite loudly during night but ok. Very easy parking.
Atilla Yener
Atilla Yener, 3-night trip
Verified
10/10 Exceptional
6 Sept 2023
The front desk girl was amazing, she directed us to beautiful areas and nice restaurants. The included breakfast was fantastic and they keep the breakfast open even later than indicated. The staff were great, don’t forget to tip for the great service. It’s a few minutes walking to Chania old port. Beautiful hotel, keep the greatness up.
DIMITRA
Verified
8/10 Very good
2 Oct 2024
Overall we enjoyed our three night stay, breakfast was very nice, staff very hospitable and friendly. Room was spacious and bar staff were excellent. I would say the hotel could improve on cleaning, bathroom was a little outdated and we found a cockroach in our room. Staff were very quick to help us however and these things happen. Gym could have better equipment and pool area could be better.
Chandanee
Chandanee, 3-night trip
Verified
8/10 Very good
23 Sept 2023
The ideal base for exploring Chania
We really enjoyed our stay at this hotel. It was very clean and the staff were so attentive - always offering to help with advice or services. Breakfast was wonderful with lots of choice and constant coffee refills . Great way to start the day. The hotel is in an ideal location around 10 mins walk to the old town. Such a nice walk in too. If you’re driving then the hotel is located not far from the main highway road that goes through all of Crete. Really handy!
Rosie
Rosie, 4-night trip
Verified
10/10 Exceptional
27 Jul 2025
Lovely. I would come again!
Fabulous hotel. Very clean and modern.
Friendly staff. Everyone was friendly, from the restaurant staff, the front desk staff and the cleaners. Very lovely people.
Daily housekeeping. I had new towels everyday of my stay.
Nice breakfast buffet. It did not have the widest selection of food but still nice regardless.
I loved my room. The bathroom was very modern and gorgeous. Although I did not request a balcony room, I still had a small balcony anyway which was nice. They do provide beach towels for you, but I never used them (I had my own).
I can’t comment on the pool because I never used it, but the garden area is lovely and well maintained.
Room service was not the best… I tried to order food to my room once and they did not have much food left. Anyway, it’s always better to eat out.
Great location. It’s just a seven minute walk to the beach and bus station. Less than a fifteen minute walk to the old town and main seafront area.
There was a great supermarket close to the hotel, which was good to pick up a few extra things for my stay.
Overall, I loved my stay here. I would recommend and would come back! :D
Louisa
Louisa, 5-night trip
Verified
8/10 Very good
21 Jul 2025
This hotel was a lovely hotel, very clean and nice rooms. It was in a great location with easy access to the old town as well as the beaches. The staff were kind and welcoming and the food was nice for breakfast. The Greek are very lovely people who appreciate you being there, which is so nice! The pool was nice and cold which is perfect for the hot weather, and again very clean. Free aircon which I don’t see very often, hairdryer, tv and remote free. There aren’t many Sunbeds so just make sure you go there before 11 if you want to lay by the pool. There wasn’t anyone at the bar very often, we did wait for a drink as we were thirsty sitting by the pool but ended up walking to the shop. Our room was cleaned everyday and towels changed, I have never seen such a clean hotel.
The thing that let the rating down is we were unfortunate to have sports teams of girls stay who were very loud until the early hours of the morning and banging on doors. We also had one of them hit the door of our room so hard, it flew wide open. We reported this to reception as we were concerned the rooms weren’t locked properly and if it was to happen again, our belongings could’ve easily been stolen. The response from the man on reception was “oh they’re going soon”, no apology and no reassurance that our door lock was working properly, would’ve like it to have been checked! He seemed very unbothered by this. Unhelpful.
Leah
Leah, 7-night trip
Verified
10/10 Exceptional
15 May 2025
Great stay
Colin
Colin, 1-night trip
Verified
8/10 Very good
10 Aug 2025
We had a wonderful stay at this hotel. The room was spotlessly clean and incredibly comfortable. The complimentary breakfast was also excellent, offering a wide variety of fresh food options.
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
15 Feb 2025
Excellent hotel
Marios
Marios, 6-night trip
Verified
10/10 Exceptional
23 May 2025
Easy, convenient to get around by foot and the beach is a stones throw away. Lovely stay.
Colin
Colin, 8-night trip
Verified
10/10 Exceptional
17 May 2025
Close to beach
Doug
Doug, 1-night trip
Verified
10/10 Exceptional
2 Jul 2019
Great hotel
Great hotel, service was excellent. If I ever found myself in Crete on business again I would stay here.
Michelle
Michelle, 2-night trip
Verified
8/10 Very good
16 Aug 2021
I had a lovely one night stay. The staff was amazing, the hotel was well located, the room was comfortable and the breakfast was great.
Verified traveller
1-night trip
Verified
10/10 Exceptional
8 Jul 2022
My family loved our stay at Akali! The staff was friendly and helpful and the proximity to the city center was perfect for us. We’d highly recommend Akali to all visitors.
Eric
Eric, 3-night trip
Verified
8/10 Very good
7 Aug 2024
Bra hotell
Greit hotell, sentralt og veldig bra service.
Jarle
Jarle, 5-night trip
Verified
10/10 Exceptional
2 Aug 2019
Excellent Service
Great hotel, amazing staff
Louie Leonidas
Louie Leonidas, 4-night trip
Verified
10/10 Exceptional
13 Sept 2019
A little walk from the old town . Close to the bus station. Great hotel and staff.