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The Black Swan - The Inn Collection Group

4.0 star property
York hotel with restaurant and bar/lounge

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Photo gallery for The Black Swan - The Inn Collection Group

Front of property – evening/night
Garden
Bar (on property)
Bar (on property)
Desk, iron/ironing board, free WiFi, bed sheets
Escape to the picturesque countryside at The Black Swan - The Inn Collection Group, where a warm welcome awaits. Savor the free full breakfast, unwind in the garden or bar, and stay connected with in-room WiFi. Guests rave about the helpful staff and appreciate perks like luggage storage, coffee/tea in the lobby, multilingual staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Non-smoking
  • Free parking
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Coffee/tea in a common area
  • Garden
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Free self-parking
The current price is £119
includes taxes & fees
18 May - 19 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Feature Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Cosy Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Cosy Double Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Bunks

Family Room with Bunks | Desk, iron/ironing board, free WiFi, bed sheets

Family Room with Bunks

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin with Sofa Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin with Sofa Bed

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Digital channels
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite Double Room with View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Double Room with View

Highlights

Heating
TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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The Feathers Hotel, Helmsley, North Yorkshire

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 412 reviews
The price is £104
includes taxes & fees
26 May - 27 May
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About the area

Map
Market Place, Helmsley, York, England, YO62 5BJ

What's nearby

  • Duncombe Park - 4 min walk - 0.4 km
  • Cleveland Way - 4 min walk - 0.4 km
  • Hemsley Walled Garden - 7 min walk - 0.6 km
  • Rievaulx Abbey - 6 min drive - 4.7 km
  • Flamingo Land Theme Park and Zoo - 21 min drive - 24.1 km

Getting around

  • Durham (MME-Teesside Intl.) - 56 min drive
  • Leeds (LBA-Leeds Bradford) - 70 min drive
  • Thirsk Station - 22 min drive
  • Malton Station - 24 min drive
  • Northallerton Station - 30 min drive

Restaurants

  • ‪The Star Inn - ‬4 min drive
  • ‪Kirks Coffee House & Kitchen - ‬10 min drive
  • ‪Helmsley Brewing Co - ‬3 min walk
  • ‪Cafe Williams - ‬8 min drive
  • ‪The Fairfax Arms - ‬8 min drive

About this property

The Black Swan - The Inn Collection Group

The Black Swan - The Inn Collection Group offers a fantastic location, putting you only steps from North York Moors National Park. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers love the helpful staff.

Languages

English, French

At a glance

DONE

Hotel size

    • 45 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Banquet hall
  • Outdoor furniture

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 25 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 25 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York

Frequently asked questions

Does The Black Swan - The Inn Collection Group offer free cancellation for a full refund?

Yes, The Black Swan - The Inn Collection Group does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Black Swan - The Inn Collection Group?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at The Black Swan - The Inn Collection Group?

Yes, there's free self parking.

What are the check-in and check-out times at The Black Swan - The Inn Collection Group?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. There's a charge of GBP 25 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 25 (subject to availability). Contactless check-out is available.

What is there to do at The Black Swan - The Inn Collection Group and nearby?

The Black Swan - The Inn Collection Group has a garden.

Are there restaurants at or near The Black Swan - The Inn Collection Group?

Yes, there's an on-site restaurant.

What's the area around The Black Swan - The Inn Collection Group like?

The Black Swan - The Inn Collection Group is a short 1-minute walk from North York Moors National Park and 4 minutes' walk from Duncombe Park.

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The Black Swan - The Inn Collection Group Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Breakfast
Location
Bed
Pub
Parking
Beer garden
Shower

What guests liked

  • Breakfast offered a good choice of cooked options, plenty of cereal and toast, and was well cooked. (13 reviews)
  • Food was superb, with excellent full English breakfast and very good evening meals. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Lovely stay at the Black Swan

We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money
Robert, 2-night trip

8/10 Very good

Nice venue to stay at, close to local amenities.
Alexandra, 2-night trip

8/10 Very good

Great location. Nice pub.
Jason, 3-night trip

10/10 Exceptional

As usual very good stay.

We had 3 night stay at the black swan and was just as good as previous stays.we are looking forward to returning asap,we were so well looked after by all,really good breakfast and good poached eggs.many thanks.
anthony, 3-night trip

10/10 Exceptional

Very clean , friendly staff , excellent breakfast, highly recommended
Anthony, 1-night trip

8/10 Very good

Enjoyed our stay, room was spacious and meals where good.
Peter, 4-night trip

10/10 Exceptional

Helmsley

Great room and great service from the staff.
Phil, 1-night trip

10/10 Exceptional

Everything very good
Paul, 2-night trip

10/10 Exceptional

Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Amelia, 1-night trip

10/10 Exceptional

Excellent value lovely hotel

Lovely room for an overnight stay. Warm, comfortable and nicely decorated.Quite a small space but not cramped. Very comfortable king size bed. Included breakfast excellent with buffet and hot choices. 1 tiny issue All ‘singing dancing’ tv needs instruction sheet!
David, 1-night trip

8/10 Very good

Great location.

Good location on the market place in Helmsley. Good service, delicious food, comfortable room. Quaint building with lots of character. Thank you.
Michael, 1-night trip

8/10 Very good

Great stay

Great stay. Happy with the room and a lovely breakfast - would definitely recommend it.
Jonathan, 1-night trip

8/10 Very good

Great little village hotel
Kay, 1-night trip

10/10 Exceptional

Lovely hotel and very dog friendly
Richard, 1-night trip

10/10 Exceptional

Our stay was easy and the staff friendly.
Sophie, 1-night trip

6/10 Good

Could be better for the money

Seemed understaffed and stressy. Staff quite rude at times. Breakfast was slow, and overcooked/dry. Room lacked basics such as bar of soap, flannel, or bottle of water. Not cool for £215 room. Room was comfy though, location excellent, and the building quaint and excellent. Would have given a higher score if staff had been nicer and room had more to it. Not a luxury hotel experience.
Gareth, 1-night trip

10/10 Exceptional

Lovely Hotel

Had a lovely stay. Room was bery clean. Staff were friendly
Wendy, 1-night trip

10/10 Exceptional

Great place

Lovely hotel in centre of town, staff all very helpful and friendly. Room was spacious and comfortable bed and decent shower. Bar and restaurant areas excellent with great service. Breakfast was plentiful and well cooked with local products. Overall great experience and will certainly return.
Peter, 1-night trip

10/10 Exceptional

The food was really nice and well presented, and there were a few different options to the usual . All the staff from the receptionist to cleaners wers really friendly and couldnt do enough for you. We will definately be back
Tracy, 2-night trip

8/10 Very good

Very nice, clean rooms with comfortable beds. Friendly staff and dog friendly.
Melanie, 1-night trip

10/10 Exceptional

Lovely hotel with a great team of staff. Nothing was too much and always on hand to check everything was okay
Christopher, 1-night trip

10/10 Exceptional

Lovely hotel
Joan, 1-night trip

8/10 Very good

Nice Country Hotel

Very Nice Country Hotel Good location. friendly staff Excellent Food
Colin, 2-night trip

10/10 Exceptional

Excellent
Edward, 1-night trip

10/10 Exceptional

Another good stay

We had another good stay at The Black Swan,Good Staff We were well looked after from arriving to leaving 3 days later, Nice room,Very good breakfast good poached eggs,Many Thanx
anthony, 3-night trip