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The Black Swan - The Inn Collection Group

Photo gallery for The Black Swan - The Inn Collection Group

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Family Room with Bunks | Desk, iron/ironing board, free WiFi, bed sheets

Overview of The Black Swan - The Inn Collection Group

The Black Swan - The Inn Collection Group

4.0 star property
4-star hotel in York with restaurant and bar/lounge

8.6/10 Fabulous

239 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Restaurant
The price is £79
Price available on 5/2/2023
Map
Market Place, Helmsley, York, England, YO62 5BJ

Room options

About this area

What's nearby

  • Castle Howard - 22 min drive

Getting around

  • Leeds (LBA-Leeds Bradford) - 59 min drive
  • Durham (MME-Teesside Intl.) - 66 min drive
  • Thirsk Station - 22 min drive
  • Malton Station - 24 min drive
  • Northallerton Station - 30 min drive

Restaurants

  • Ryeburn Tearooms - 3 min walk
  • Beadlam Grange Farmshop & Tearoom - 3 min drive
  • The Star Inn - 5 min drive
  • The Pheasant - 5 min drive
  • Plough Inn - 6 min drive

About this property

The Black Swan - The Inn Collection Group

The Black Swan - The Inn Collection Group is a great choice for a stay in York. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers love the helpful staff and central location.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden

Languages

  • English
  • French

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 25 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 25 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

<p>This property does not have lifts.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts major credit cards and cash.</p>

Also known as

Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York

Frequently asked questions

Does The Black Swan - The Inn Collection Group offer free cancellation for a full refund?
Yes, The Black Swan - The Inn Collection Group does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Black Swan - The Inn Collection Group?
As of 2 Feb 2023, prices found for a 1-night stay for 2 adults at The Black Swan - The Inn Collection Group on 5 Feb 2023 start from £79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Black Swan - The Inn Collection Group?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Black Swan - The Inn Collection Group?
Yes, pets are welcome. There's a charge of GBP 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at The Black Swan - The Inn Collection Group?
Yes, there's free self parking.
What are the check-in and check-out times at The Black Swan - The Inn Collection Group?
You can check in from 3:00 PM - 11:00 PM. There's a charge of GBP 25 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 25 (subject to availability). Contactless check-out is available.
What is there to do at The Black Swan - The Inn Collection Group and nearby?
The Black Swan - The Inn Collection Group has a garden.
Are there restaurants at or near The Black Swan - The Inn Collection Group?
Yes, there's an on-site restaurant. Nearby restaurants include The Star Inn (2.6 mi), The Pheasant (2.7 mi) and Plough Inn (4.2 mi).
What's the area around The Black Swan - The Inn Collection Group like?
The Black Swan - The Inn Collection Group is a short 1-minute walk from North York Moors National Park and 4 minutes' walk from Duncombe Park. Our travellers say that the local area is very walkable.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely helpful staff
Elisabeth, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice Country Hotel
Very Nice Country Hotel Good location. friendly staff Excellent Food
Colin, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sheila Ann, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very Nice country hotel
Really Nice country Hotel. Excellent food friendly helpful staff would highly recommend
Colin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Damien, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel and very dog friendly
Richard, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

A lovely small hotel in beautiful North Yorkshire. Staff very friendly and helpful
Bill, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Expedia guest review