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All properties in Medina, Al Madinah Province, Saudi Arabia

Madinah Hilton

Luxury hotel with restaurant, connected to a shopping centre, near Prophet's Mosque

  • Free WiFi in the lobby and free parking
From
£70

Image gallery

  • Reception
  • Reception
  • Royal Suite - Living Area
  • Royal Suite - Living Area
  • Reception
Reception. Image 1 of 58.
1 / 58Reception
8.6.Fabulous.
  • Charged me more than what was supposed to be charged!

    Mar 11, 2020

  • Best place to stay for your visit to Madinah, arrived early 7am reception staff were…

    Feb 25, 2020

See all 140 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) and Intertek Cristal (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Convenient
Walkable
Shopping
Quiet
  • Free parking
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 357 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Business centre
  • Terrace

For families

  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

What’s around

  • In Medina City Center
  • Prophet's Mosque - 8-minute walk
  • Al Haram - 16-minute walk
  • Baqi Cemetery - 10-minute walk
  • Uhud Battle Field - 42-minute walk
  • Graves of Hamza - 43-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite, 2 Single Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed (Partial Haram View)
  • Room, 1 King Bed
  • Twin Hilton Deluxe
  • Twin Hilton Deluxe Plus
  • Room
  • Room
  • Presidential Room, Ensuite
  • Junior Suite, 2 Single Beds (Partial Haram View)
  • Junior Suite
  • Room, 1 King Bed (Partial Haram View)
  • Single Room, 1 King Bed
  • Deluxe Triple Room (Hilton Plus)
  • Royal Suite
  • Deluxe Room
  • Room
  • Family Room, Connecting Rooms

Location

  • In Medina City Center
  • Prophet's Mosque - 8-minute walk
  • Al Haram - 16-minute walk

What’s around

Landmarks

  • In Medina City Center
  • Prophet's Mosque - 8-minute walk
  • Al Haram - 16-minute walk
  • Baqi Cemetery - 10-minute walk
  • Uhud Battle Field - 42-minute walk
  • Graves of Hamza - 43-minute walk
  • Al Noor Mall - 2.4 mi / 3.8 km
  • Quba Mosque - 2.7 mi / 4.3 km
  • Qiblatain Mosque - 3 mi / 4.8 km
  • Islamic University of Madinah - 7.1 mi / 11.4 km
  • Mount Uhud - 4.7 mi / 7.5 km

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) 16-min drive
  • Madinah Station 10-min drive

At a glance

Hotel size

  • This hotel has 357 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Wired Internet access in rooms*

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • No alcohol allowed onsite
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1998
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Sofa bed

Freshen up

  • Private bathroom
  • Bath with shower
  • Hair dryer

Be entertained

  • 32-inch LCD TV

Stay connected

  • Free newspaper
  • Wired Internet access (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Madinah Resturant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Marmara Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

Small print

Also known as

  • Madinah Hilton Hotel Medina
  • Madinah Hilton Hotel Medina
  • Madinah Hilton Medina
  • Madinah Hilton Hotel Medina
  • Madinah Hilton Hotel
  • Madinah Hilton Medina
  • Madinah Hilton
  • Hilton Madinah Hotel Medina
  • Medina Hilton
  • Madinah Hilton Al Madinah/Medina
  • Madinah Hilton Hotel
  • Madinah Hilton Medina

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of SAR 75 for adults and SAR 40 for children (approximately)

Wired Internet access is available in guestrooms for SAR 100 per 24-hour period (rates may vary)

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Madinah Hilton does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spaces may be limited.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 4:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, Madinah Resturant offers international cuisine. Nearby restaurants include Rumah Makan Indonesia (3-min walk), Fairouz Al Hijaz (4-min walk) and Domino's Pizza (4-min walk).
8.6.Fabulous.
  • 8.0.Very good

    Pleasant stay

    + Brilliant location, great choices of food, helpful staff - room 201 water clog in bathtub

    4 night family trip, Dec 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Just perfect

    So perfect specially the hotel reception all staff was so nice and smiling faces specially the reception girl calls Noor she was so nice welcome and the checkout

    Khalil, 2 night trip, Sep 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Best thing is the location Then it is 5 Star hotel having all the Luxury I am highly recommend to accomadate it

    Jassim, 3 night family trip, Aug 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Happy with the overall experience. Should visit again.

    Enayetur, 1 night trip with friends, May 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Enjoyed my stay as usual.

    Best hotel in Madinah. Very helpful staff. Goid quality breakfast. Very near to haram.

    Zafar, 3 night family trip, Mar 31, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    can be so much better

    Check in was quick and easy. The next day morning when we went down for breakfast we were told it was not included. I showed my confirmation from hotels.com and they said i had to call hotels.com to send them the confirmation again, even after showing them that my stay included breakfast. I had hungry kids at the restaurant and was told to go to reception sort it out. this was the worst of the stay! I had to insist that I was showing them the confirmation and they had to sort it with hotels.com. other than this everything was fine.

    Sameera, 2 night family trip, Feb 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Almost perfect!!

    Almost perfect stay! The only thing I would improve is allowing people to have food heated sometimes as some children are really fussy and prefer their own food, my child is one of them! I requested a bowl of porridge to be heated but was declined and advised to order the hotels porridge, which I did but my child didn't eat it as it was too milky. Another two things to improve would be: 1. Offer airport shuttle, even paid service 2. Offer more vegetarian foods on the room service menu, like veg burger. I must also mention we received superb service from a young lady called Noor at reception. She was so so helpful, thank you Noor 😊

    M, 3 night family trip, Feb 17, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Close walk to mosque. Very dated with a poor breakfast choice. Food was stale and cold not mornings.

    Mo, 4 night family trip, Feb 17, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Over all satisfying. I will recommend. Close to The Haram. Good breakfast served.

    4 night trip, Dec 24, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Property location is fantastic! Rooms are comfortable and in relatively good condition but a bit dated and cramped for triple room. Breakfast and dining options were average. Staff very helpful!

    Jongi, 4 night family trip, Dec 24, 2018

    Verified Expedia guest review

See all 140 reviews