Queen Victoria Hotel & Manor House by NEWMARK

Property class: 5 and above
Waterfront hotel with spa, near Long Street

Choose dates to view prices

At Queen Victoria Hotel & Manor House by NEWMARK, you'll be a short five-minute drive from Long Street and Cape Town International Convention Centre. Guests can visit the spa to indulge in massages, body wraps or facials, and Dash serves breakfast, lunch and dinner. This luxurious hotel also features a poolside bar, a health club and a fitness centre. Fellow travellers say great things about the helpful staff.
VIP Access

Reviews

9.4 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool access
  • Breakfast available
  • Health club
  • Sauna
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • Babysitting

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
The current price is £283
includes taxes & fees
9 Oct - 10 Oct

Why we love this property

Work hard, play harder
Situated in the city centre, this hotel boasts a business centre and spa services. After meetings, guests can enjoy the bar or 24-hour room service.
Foodie paradise
Culinary adventures await at the restaurant and bar. The buffet breakfast and vegetarian options feature locally-sourced ingredients.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a wardrobe, and a view of the outside.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a pink armchair, and a view of a cityscape through large windows.

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Canal view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View

A hotel room with a large bed, a sitting area with a chair, a desk, and a chandelier.

Premium Room, 1 King Bed, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE DELUXE

  • Sleeps 4
  • 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

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8.8 out of 10, Excellent, 1,002 reviews
The price is £203
includes taxes & fees
17 Oct - 18 Oct
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About the area

Map
Portswood Close Portswood Ridge, Victoria & Alfred Waterfront, Cape Town, Western Cape, 8001

What's nearby

  • The Watershed - 2 min walk - 0.2 km
  • Two Oceans Aquarium - 5 min walk - 0.4 km
  • Nelson Mandela Gateway - 5 min walk - 0.4 km
  • Zeitz Museum of Contemporary Art Africa - 8 min walk - 0.7 km
  • Cape Town Stadium - 11 min walk - 0.9 km

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 22 min drive
  • Cape Town Station - 30 min walk
  • Cape Town Bellville Station - 32 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • ‪Ocean Basket - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪La Parada - ‬4 min walk
  • ‪Den Anker - ‬4 min walk
  • ‪Harbour House - ‬4 min walk

About this property

Queen Victoria Hotel & Manor House by NEWMARK

  • At Queen Victoria Hotel & Manor House by NEWMARK, you'll be a short five-minute drive from Long Street and Cape Town International Convention Centre. Guests can visit the spa to indulge in massages, body wraps or facials, and Dash serves breakfast, lunch and dinner. This luxurious hotel also features a poolside bar, a health club and a fitness centre. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 35 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup
    • Cruise terminal shuttle*

Off-site

    • Area shuttle*
    • Casino shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach nearby
  • Access to nearby outdoor pool
  • Free use of nearby fitness centre
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Free bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Full-service spa
  • Sauna
  • Locally sourced food is prioritised
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • Reception hall
  • Victorian architecture

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Dash – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 385.00 for adults and ZAR 200 for children
  • Airport shuttle service is offered for an extra charge of ZAR 900 per person (one-way)
  • Cruise ship terminal shuttle and train station pick-up services are offered for an extra charge
  • Local area shuttle and casino shuttle services are offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Also known as

Queen Hotel Victoria
Queen Victoria Hotel
Victoria Queen Hotel
Queen Victoria Hotel Cape Town, South Africa
Queen Victoria Hotel Cape Town
Queen Victoria Cape Town
Queen Victoria Hotel Manor House Cape Town
Queen Victoria Hotel Manor House
Queen Victoria Manor House Cape Town
Queen Victoria Manor House
Queen Victoria Hotel
Queen Victoria Hotel Manor House by NEWMARK
Queen Victoria Hotel & Manor House by NEWMARK Hotel
Queen Victoria Hotel & Manor House by NEWMARK Cape Town
Queen Victoria Hotel & Manor House by NEWMARK Hotel Cape Town

Frequently asked questions

Does Queen Victoria Hotel & Manor House by NEWMARK offer free cancellation for a full refund?

Yes, Queen Victoria Hotel & Manor House by NEWMARK does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Queen Victoria Hotel & Manor House by NEWMARK?

Sorry, pets aren't allowed.

Is parking offered on site at Queen Victoria Hotel & Manor House by NEWMARK?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Queen Victoria Hotel & Manor House by NEWMARK?

Yes, an airport shuttle is available. The charge is ZAR 900 per person one-way.

What are the check-in and check-out times at Queen Victoria Hotel & Manor House by NEWMARK?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.

Is there an on-site casino at Queen Victoria Hotel & Manor House by NEWMARK?

No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (16-min drive) is nearby.

What is there to do at Queen Victoria Hotel & Manor House by NEWMARK and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a health club. Queen Victoria Hotel & Manor House by NEWMARK also has a garden and access to a nearby outdoor pool.

Are there restaurants at or near Queen Victoria Hotel & Manor House by NEWMARK?

Yes, there's an on-site restaurant, Dash.

Does Queen Victoria Hotel & Manor House by NEWMARK have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Queen Victoria Hotel & Manor House by NEWMARK like?

Queen Victoria Hotel & Manor House by NEWMARK is located on the waterfront in Victoria and Alfred Waterfront, a short 20-minute walk from Cape Town International Convention Centre and 4 minutes' walk from Two Oceans Aquarium.

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Reviews

Queen Victoria Hotel & Manor House by NEWMARK Reviews

9.4

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and offered many choices, setting guests up perfectly for the day. (4 reviews)
  • The pool area is a private, beautiful space with a lovely garden and exceptional facilities. (4 reviews)
  • The restaurant served top-notch food with excellent service. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Waterfront
Room
Breakfast
Location
Restaurant
Amenities
Weather

Reviews

Verified review

10/10 Exceptional

Lovely friendly place to stay
Verified review

10/10 Exceptional

Excellent restaurant. Wonderful hotel staff. Good location,close to waterfront.
Verified review

10/10 Exceptional

Great staff, lovely room, good breakfast
Verified review

10/10 Exceptional

Charming staff, beautiful room, great breakfast. Perhaps worth noting that pool is not actually on site but via a small car park area - as previous guests we knew that in advance and not an issue.
Verified review

10/10 Exceptional

Ideal location on the waterfront. Very friendly staff and excellent service
Verified review

10/10 Exceptional

Fantastic welcome from Lulu and Orwell. We were upgraded to a lovely big suite. The hotel is lovely, great staff, beautiful pool area and good breakfasts. This was our 4th stay and we would return in a heartbeat!
Verified review

10/10 Exceptional

Great breakfast, safe parking, beautiful room, shops nearby, great staff. Safe to walk to the waterfront
Verified review

10/10 Exceptional

Friendly helpful staff in a great location
Verified review

10/10 Exceptional

What a beautiful property, very close to the mall with many dining options. The staff was incredibly friendly and I would absolutely recommend anyone to stay here!
Verified review

10/10 Exceptional

We loved this hotel. Very attentive service, delicious restaurant for dinner, beautiful and clean room!
Verified review

10/10 Exceptional

Great staff and service. Excellent location.
Verified review

10/10 Exceptional

Clean Room and very helpful staff
Verified review

10/10 Exceptional

Perfect stay in Cape Town

Perfect stay in Dock House. Everything about the hotel & facilities are excellent & the staff really do go the extra mile to make the stay special. The location is perfect for Waterfront & we would definitely recommend.
Verified review

10/10 Exceptional

Excellent hotel near the ‘Waterfront’.

Extremely attentive and professional staff, good location for the Waterfront.
Verified review

10/10 Exceptional

Excellent Hotel

Excellent location across the road from the V&A Waterfront. Although we did eat breakfast once at the sister hotel (Victoria & Alfred) which is on the waterfront, we preferred the Manor House for its boutique feel and calm atmosphere. The location is completely safe which enabled us to walk around without concern day or night. Excellent breakfast.
Verified review

10/10 Exceptional

The staff is wonderful and polite, the rooms are spacious and comfortable and the area is clean and safe. Highly recommended!
Verified review

10/10 Exceptional

The Victoria hotel at matta house is a perfect small five-star hotel right across the street from the marina where there are multiple restaurants and shops. Rooms and service were excellent. Recommended to anyone.
Verified review

10/10 Exceptional

Everything was amazing from check-in to check-out…. The staff and property are perfection…. Breakfast and room service was delicious
Verified review

10/10 Exceptional

Small quiet hotel. Perfect location and all the staff were excellent. They could not have been more helpful. Highly recommended hotel.
Verified review

10/10 Exceptional

We enjoyed a four night stay at the hotel. This is our second visit - location brilliant in an historic area of the waterfront. Staff very helpful, facilities exceptional with a beautiful pool area and fabulous spa ! Will go again!
Verified review

10/10 Exceptional

All of the staff were very friendly and helpful. The room was elegantly appointed. The food in the restaurant was top notch.
Verified review

10/10 Exceptional

We especially enjoyed the intimate boutique ambiance of the Manor House. Undoubtedly, our most cherished memories include the exceptional service rendered daily by its staff to accommodate our desires.
Verified review

10/10 Exceptional

Top notch hotel in a great location. The V&A Waterfront provides a very safe walkable area with lots of shops, restaurants and entertainment options (boat trips, tours). The hotel staff at Queen Victoria is top notch in all respects- courtesy, helpfulness and desire to do anything they can to make your stay in the city/country as good as possible.
Verified review

10/10 Exceptional

Very convenient for waterfront. Lovely pool garden, room large with oversize bathroom
Verified review

10/10 Exceptional

We were upgraded to the Dock House & had a lovely big room & bathroom looking over to the waterfront. The small breakfast room was beautifully presented with fantastic flower displays & the staff could not do enough for you.