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All properties in Medina, Al Madinah Province, Saudi Arabia

Shaza Madinah Hotel

Luxury hotel with restaurant, near Al Haram

  • Free WiFi
From
£82

Image gallery

  • View from Hotel
  • View from Hotel
  • Royal Suite (Royal Tiara) - Living Room
  • Royal Suite (Royal Tiara) - Bathroom
  • View from Hotel
View from Hotel. Image 1 of 49.
1 / 49View from Hotel
7.8.Good.
  • Long wait for check-in and repeated words room not ready

    May 13, 2021

  • Honeslty not a 5 star property very dirty and not the best service

    Dec 30, 2019

See all 114 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Convenient
Shopping
Dining options
  • Parking available
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 469 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • Business centre
  • Airport drop-off service

For families

  • Fridge
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Medina City Center
  • Al Haram - 2-minute walk
  • Prophet's Mosque - 8-minute walk
  • Baqi Cemetery - 10-minute walk
  • Uhud Battle Field - 42-minute walk
  • Graves of Hamza - 43-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite, 2 Single Beds
  • Junior Suite, 1 Single Bed (Silk Floor)
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Superior Room, 1 Single Bed
  • Deluxe Room, 1 Single Bed
  • Superior Room (Silk Floor)
  • Suite, 3 Bedrooms (Al Madina Haram View)
  • Premium Room, 2 Single Beds
  • Junior Suite (Quad)
  • Suite, Multiple Beds (Two Bedroom)
  • Royal Suite (Royal Tiara)
  • Superior Room, 3 Single Beds
  • Executive Suite, 3 Bedrooms, City View
  • Premium Room, 1 King Bed
  • Deluxe Room, 2 Single Beds (Silk Floor)
  • Deluxe Room, 1 King Bed (Silk Floor)
  • Junior Suite
  • Junior Suite, 1 Single Bed (Silk Floor)
  • Junior Suite, 1 King Bed (Silk Floor)
  • Superior Triple Room (Silk Floor)
  • Superior Twin Room (Silk Floor)

Location

  • In Medina City Center
  • Al Haram - 2-minute walk
  • Prophet's Mosque - 8-minute walk

What’s around

Landmarks

  • In Medina City Center
  • Al Haram - 2-minute walk
  • Prophet's Mosque - 8-minute walk
  • Baqi Cemetery - 10-minute walk
  • Uhud Battle Field - 42-minute walk
  • Graves of Hamza - 43-minute walk
  • Al Noor Mall - 2.4 mi / 3.8 km
  • Quba Mosque - 2.7 mi / 4.3 km
  • Qiblatain Mosque - 3 mi / 4.8 km
  • Islamic University of Madinah - 7 mi / 11.3 km
  • Mount Uhud - 4.6 mi / 7.4 km

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) 16-min drive
  • Madinah Station 10-min drive
  • Airport drop-off service

At a glance

Hotel size

  • This hotel has 469 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in ,along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport drop-off (available 24 hours)*

Parking

  • On-site self-parking (SAR 50 per day)
  • On-site parking is limited (max. 1 space per unit)
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Working away

  • Business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2001
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Languages Spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hindi

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Arabesque – This restaurant serves breakfast, lunch and dinner.

Shalimar – On-site coffee shop. Open selected days.

Small print

Also known as

  • Shaza Al Madina Hotel Medina
  • Shaza Al Madina Al Madinah/Medina
  • Shaza Al Madina
  • Shaza Madinah Hotel Hotel
  • Shaza Madinah Hotel Medina
  • Shaza Madinah Hotel Hotel Medina
  • Shaza Al Madina Hotel
  • Shaza Al Madina Medina
  • Shaza Al Madina
  • Shaza Al Madina Al Madinah/Medina
  • Shaza Al Madina
  • Shaza Madinah Hotel Hotel
  • Shaza Madinah Hotel Medina
  • Shaza Madinah Hotel Hotel Medina

Optional extras

Late check-in between midnight and 4:00 AM can be arranged for an extra charge (amount varies)

Self-parking costs SAR 50 per day

Airport shuttle service is offered for an extra charge of SAR 300 per vehicle

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Shaza Madinah Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs SAR 50 per day. Parking spaces may be limited.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 4:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant, Arabesque. Nearby restaurants include Rumah Makan Indonesia (3-min walk), Fairouz Al Hijaz (4-min walk) and Domino's Pizza (5-min walk).
  • Yes, a shuttle from the hotel to the airport is available. The charge is SAR 300 per vehicle.
7.8.Good.
  • 10.0.Exceptional

    Very good Staff excellent Breakfast good Rooms nice and clean

    R, 3 night trip, Dec 7, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Ok

    Booked three rooms, 1 was cancelled for a reason which did make sense to me but why the others weren’t cancelled didn’t because they were booked the same. Had to re-book 1 room and had to pay a lot more than my initial booking. The rooms were comfortable but this isn’t a 5 star hotel in my opinion, it’s a 4 star. The decor needs refreshing, the rooms need a lick of paint aswell. The breakfast was disappointing. The area is small and tight. I also found a few waiters quite rude and the level of service was poor in most accounts.

    Majid, 3 night trip, Dec 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We got upgraded to a junior suite which was very big. Breakfast is also very good with a huge variety of cuisines offered and very close to the Haram

    5 night family trip, Nov 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The Best property in Madina i have visited a lot of times dont even remmeber it is always clean and the staff is frendly and helpful

    1 night trip, Oct 5, 2019

    Verified Expedia guest review

  • 2.0.Poor

    overall not god no wifi & Price is so high but service not good

    Monoj, 1 night family trip, Mar 31, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Didn't have any problems apart from our room wouldn't be cleaned unless we called and asked even though we put the card on our door for the room to be made. Location was very good, check in and check out service was smooth and breakfast was delicious.

    5 night family trip, Feb 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very good service and excellent staff 👌👌👌

    Ikram saeed, 7 night romance trip, Feb 10, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    BUT NOW THEY ARE CHARGING FOR CAR PARKING

    HOTEL IS VERY NEAT & CLEAN,STAFF IS COOPERATIVE

    ASHFAQUE, 1 night family trip, Apr 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great time

    I would like to mention that Osama at the front desk made our stay possible. We checked in really late but did phone in advance to try and keep our booking. Then Muneer who was the cleaner on the 7th floor made sure we had every convenience, we went above and beyond. Also at breakfast all the staff were really nice and kind. Overall a wonderful time!

    faris, 3 night family trip, Mar 24, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not encouraging

    Furniture is old, rooms are dull with low lighting, air conditioning brings in cooking smell, staff is not well trained.

    Mohammed, 1 night trip, Mar 22, 2021

    Verified Hotels.com guest review

See all 114 reviews