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Hotel Casa De La Palma, Puebla

3.5 stars3.5 stars
Calle 3 Oriente No 217 Centro HistoricoPueblaPUE72000Mexico, 0203 027 9779
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Good3.9 / 5
Location
Great location
Comfort
Rather comfortable
Service
Service is adequate
Room
Room is all right
44See all 44 Hotels.com reviews
From 140 reviewsTripAdvisor Traveller Rating

Hotel Casa De La Palma, Puebla

Hotel Info: 020 3027 9803

from £44
  • Suite, 1 King Bed, Balcony
  • Suite, 1 King Bed
  • Quadruple Room, Balcony

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-9 AM
  • Check-out time is 1 PM
  • Express check-in/out

Required at check in

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 15

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Restrictions apply *

  • Pets allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Discounted off-site parking

  • No parking

Offsite

  • Area shuttle within 200 km *

Other information

  • Smoke-free property

Also known as

  • Hotel Casa Palma Puebla
  • Hotel Casa Palma
  • Casa Palma Puebla
  • Casa De La Palma Hotel Puebla

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 13 years old are not allowed in the health club without adult supervision.

Guests under 13 years old are not allowed in the health club.

This property does not have lifts.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 2 per cent tourism fee will be charged

Optional extras

Late check-out can be arranged for an extra charge

Rollaway beds are available for an extra charge

Cribs/Infant beds are available for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Free use of nearby fitness center
  • Spa services on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1715
  • Designated smoking areas (fines apply)

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 36-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Restaurante HCP – This restaurant only serves breakfast.

Hotel Casa De La Palma, Puebla’s small print

Also known as

  • Hotel Casa Palma Puebla
  • Hotel Casa Palma
  • Casa Palma Puebla
  • Casa De La Palma Hotel Puebla

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 13 years old are not allowed in the health club without adult supervision.

Guests under 13 years old are not allowed in the health club.

This property does not have lifts.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 2 per cent tourism fee will be charged

Optional extras

Late check-out can be arranged for an extra charge

Rollaway beds are available for an extra charge

Cribs/Infant beds are available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 44 reviews

Hotel Casa De La Palma, Puebla
Outstanding5.0 / 5
Wonderful experience in a lovely colonial hotel!
Hotel Casa de la Palma is a beautiful colonial hotel located very close to the zócalo and museums in the city of Puebla. I had a lovely room with a balcony, high ceilings, tiled floors and even a stain glass window in my bedroom. There is a complimentary breakfast as well. I would definitely stay here again and recommended it to my friends if they're interested in staying in the city of Puebla.
2 night trip
Hotel Casa De La Palma, Puebla
Outstanding5.0 / 5
great stay
It was great
2 night family trip
Hotel Casa De La Palma, Puebla
Excellent4.0 / 5
Historic Centrally located beauty.
We love to stay in this beautiful Historic Hotel very close to the zocala of Puebla. The rooms are very large with high ceilings and antique furnishings. The beds are comfortable and the wifi works well. We have always been able to park right outside the door, very convenient for unloading luggage. This hotel is dog friendly and they don't mind big dogs. Everything in the hotel beautiful, many paintings and statues and the people at the front desk speak English and are very helpful. Only negative is lack of elevator but when this property was built they didn't have them. One of my favourite hotels on our Mexico trip.
1 night romance trip
Hotel Casa De La Palma, Puebla
Excellent4.0 / 5
Leaky Room
It was raining and as I lay down to sleep water started dripping on my head. It was a hard rain so I do not fault the hotel. They upgraded me to a larger room. The problem was that in packing so quickly to change rooms I forgot my bathing suit in the leaky room bathroom. I went to tell the guy at the front desk that I needed to go back. My Spanish isn't the best and he was frustrated. He acted like I was a complete idiot. He made me feel like it was all my fault and I wanted to go back into the old room and steal something. Was too bad as it was a nice hotel and the food was great. I speak two other languages but it's unfortunate that this guy thought I was a thief and moron.
1 night trip
Hotel Casa De La Palma, Puebla
Outstanding5.0 / 5
Great place to stay
Beautiful hotel. Awesome location. The staff was wonderful and the food was great. Loved it!!!
1 night trip

See all reviews

Hotel Casa De La Palma, Puebla

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