Hotel Casa De La Palma

Hotel Casa de la Palma is a beautiful colonial hotel located very close to the zócalo and museums in the city of Puebla. I had a lovely room with a balcony, high ceilings, tiled floors and even a stain glass window in my bedroom. There is a complimentary breakfast as well. I would definitely stay here again and recommended it to my friends if they're interested in staying in the city of Puebla.

It was great

We love to stay in this beautiful Historic Hotel very close to the zocala of Puebla. The rooms are very large with high ceilings and antique furnishings. The beds are comfortable and the wifi works well. We have always been able to park right outside the door, very convenient for unloading luggage. This hotel is dog friendly and they don't mind big dogs. Everything in the hotel beautiful, many paintings and statues and the people at the front desk speak English and are very helpful. Only negative is lack of elevator but when this property was built they didn't have them. One of my favourite hotels on our Mexico trip.

It was raining and as I lay down to sleep water started dripping on my head. It was a hard rain so I do not fault the hotel. They upgraded me to a larger room. The problem was that in packing so quickly to change rooms I forgot my bathing suit in the leaky room bathroom. I went to tell the guy at the front desk that I needed to go back. My Spanish isn't the best and he was frustrated. He acted like I was a complete idiot. He made me feel like it was all my fault and I wanted to go back into the old room and steal something. Was too bad as it was a nice hotel and the food was great. I speak two other languages but it's unfortunate that this guy thought I was a thief and moron.

Beautiful hotel. Awesome location. The staff was wonderful and the food was great. Loved it!!!