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Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos

5 stars
AnissarasHersonissosCrete Island70014Greece, ‏0203 027 9779
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Excellent4.2 / 5
Vibe
Awesome vibe
Food
Delicious food
Location
Great location
Wellness Area
Poor wellness & sports facilities
59See all 59 Hotels.com reviews
From 1,686 reviewsTripAdvisor Traveller Rating

Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos

Hotel Info: 020 3027 9803

from £178
  • Standard Room
  • Standard Room, Sea View
  • Standard Single Room
  • Bungalow, Sea View
  • Bungalow
  • Family Room

At a glance

Key facts

Hotel size

  • This hotel has 342 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare

  • Children's club (ages 5 - 12)

Pets

  • Pets not allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Other information

  • All-inclusive

Also known as

  • Mitsis Laguna Resort All Inclusive Hersonissos
  • Mitsis Laguna Resort All Inclusive
  • Mitsis Laguna Hersonissos
  • Mitsis Laguna
  • Mitsis Laguna Resort And Spa Crete/Anissaras, Greece
  • Mitsis Laguna Resort All Inclusive Hersonissos

Policies

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests under 15 years old are not allowed in the spa tub.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

WiFi is available in guestrooms for an extra charge

WiFi is available in public areas for an extra charge

High-speed Internet access (wired) is available in guestrooms for an extra charge

In the hotel

Taking the kids?
  • Children's club
  • In-room childcare (surcharge)
Food and drink
  • Free hot/cold buffet breakfast daily
  • 6 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Indoor pool
  • Outdoor seasonal pool
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Rowing or canoeing on site
  • Volleyball on site
  • Windsurfing on site
  • Golfing nearby
  • Parasailing nearby
  • Water skiing nearby
  • Beach towels
  • Children's pool
  • Tennis on site
  • Steam room
  • Waterslide
  • Lazy river
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 13
  • Year Built 2011
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • Buffet meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (non-alcoholic beverages included)
  • Dining availability limited at one or more venues

Kids' club
  • Supervised activities for children between 5 and 12 years old

Not included
  • Motorized water sports
  • Snorkeling excursions
  • Snorkeling gear
  • Windsurfing equipment
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Laundry/dry cleaning services
  • Gratuities

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Dining

Main Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.

Asian Restaurant - This theme restaurant specializes in fusion cuisine and serves dinner only. Reservations are required.

Cretan Tavern - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.

Onsite venue #5 - This restaurant specializes in sushi and serves lunch and dinner. Reservations are required.

Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos’s small print

Also known as

  • Mitsis Laguna Resort All Inclusive Hersonissos
  • Mitsis Laguna Resort All Inclusive
  • Mitsis Laguna Hersonissos
  • Mitsis Laguna
  • Mitsis Laguna Resort And Spa Crete/Anissaras, Greece
  • Mitsis Laguna Resort All Inclusive Hersonissos

Policies

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests under 15 years old are not allowed in the spa tub.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

WiFi is available in guestrooms for an extra charge

WiFi is available in public areas for an extra charge

High-speed Internet access (wired) is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 59 reviews

Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos
Outstanding5.0 / 5
Sun, sea, R&R and so much food...
The hotel was excellent and the staff were sincere, kind and friendly - always willing to accommodate. By the pool someone would come round with watermelon and take any drink orders. There was a pool bar, ice cream parlour and creperie by the main pool and the quality of the food was very good in the resort. The evening entertainment was fun and a good laugh or alternatively, you could sit near the bar listening to live music. I would highly recommend this hotel and would definitely go back.
11 night family trip
Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos
Excellent4.0 / 5
Good but not perfect
Overall enjoyed our stay,plenty positives: The food was good, especially the Cretan restaurant. The staff were friendly and efficient. Good facilities for my almost 3 year old daughter. A couple of negatives: They have ridiculous rules regarding getting and changing over pool towels. They half enforce a no reserving sun loungers before 11am.They should either fully enforce it or scrap the rule.
7 night romance trip
Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos
Excellent4.0 / 5
Great Hotel
3 adults and 3 children for a week stay. Rooms in main part of hotel great. Can't fault staff, housekeeping, Pools with saltwater and natural chlorine not nice and children in and out of pool all day so made their hands sore. Kids pool a bit run down and not big enough. Themed restaurants good - buffet only ate once but was just ok. Breakfast selection great. No option to buy or pay extra for premium brand alcohol, wine not nice. Beach not amazing - but not hotels fault. The mini market is so overpriced which was to be expected and wifi very slow. All in all a great hotel. Remember to keep the receipt for beach towel once you have paid your €20 - the card used to refresh and get new towels doesn't seem to be enough so caused delay in refund.
4 night trip with friends
Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos
Good3.0 / 5
Service and food did not match room and pool
Beautiful room and pool area. Food and drink did not match the setting. The service at the restaurants and pool was top-notch. Service at the front desk left a lot to be desired - forgot our taxi booking to airport despite confirming twice, didn't explain the restaurants / towels / anything about the hotel really upon arrival. On a day when it was raining we were told we couldn't play cards in the main hotel area because it "didn't look good". I so wanted to love this hotel because the room and pool was so beautiful but don't think I can really recommend it.
4 night trip with friends
Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos
Excellent4.0 / 5
Beautiful hotel and great option for families
Hotel is beautiful, very well kept and clean. Staff and animation team were a highlight and made our days and evenings with our 2 young kids more fun. Food and drinks were good but could be better. I would also recommend a trip to the sandy beaches that are approx 40 min away.
7 night family trip

See all reviews

Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos

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