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Laguna Exclusive Resort & Spa - All Inclusive, Hersonissos

5 stars5 stars
AnissarasHersonissosCrete Island70014Greece, 0203 027 9779
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Excellent4.4 / 5
Vibe
Awesome vibe
Food
Delicious food
Amenities
Great amenities
Beach
Reasonable beach
88See all 88 Hotels.com reviews
From 1,935 reviewsTripAdvisor Traveller Rating

Laguna Exclusive Resort & Spa - All Inclusive, Hersonissos

Hotel Info: 020 3027 9803

from £118
  • Standard Room
  • Standard Room, Sea View
  • Suite
  • Family Room, Sea View
  • Bungalow, Sea View
  • Bungalow
  • Family Room

At a glance

Key facts

Hotel size

  • This hotel has 351 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 5-12)

Pets

  • Pets not allowed

Internet

  • WiFi in rooms *

  • WiFi in public areas *

Transport

Parking

  • Free self parking

Other information

  • All-inclusive

Also known as

  • Mitsis Laguna Resort All Inclusive Hersonissos
  • Laguna Exclusive Hersonissos
  • Mitsis Laguna Exclusive Resort Spa All Inclusive
  • Mitsis Laguna Resort All Inclusive
  • Mitsis Laguna Hersonissos
  • Mitsis Laguna
  • Mitsis Laguna Resort And Spa Crete/Anissaras, Greece
  • Mitsis Laguna Exclusive Hersonissos
  • Laguna Exclusive Resort All Inclusive Hersonissos
  • Mitsis Laguna Resort All Inclusive Hersonissos
  • Laguna Exclusive Resort All Inclusive

Policies

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests under 16 years old are not allowed in the spa tub.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for EUR 12 per 24-hour period (rates may vary)

WiFi is available in public areas for EUR 12 (2-device limit, rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Free hot/cold buffet breakfast daily
  • 6 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 5
  • Outdoor seasonal pool
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Beach towels
  • Children's pool
  • Steam room
  • Waterslide
  • Sauna
  • Lazy river
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 17
  • Year Built 2011
  • Elevator/lift
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Sofa bed
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

Entertainment

  • On-site entertainment and activities

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
Water activities
  • Rowing/canoeing

Kids' club
  • Supervised activities for children between 5 and 12 years old

Not included
  • Motorised water sports
  • Windsurfing equipment
  • Bottled wine
  • Bottled spirits
  • Room service
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Transport to off-site activities
  • Gratuities

Food and beverages
  • Buffet meals, snacks and beverages included
  • In-room minibar (some restrictions)

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, ZEEN SPA. Services include massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a steam room.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Dining

Italian Restaurant – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required.

Sushi Restaurant – This restaurant specialises in sushi and serves lunch and dinner.

Asian Restaurant – This theme restaurant specialises in fusion cuisine and only serves dinner. Reservations are required.

Main Restaurant – This buffet restaurant serves breakfast, lunch and dinner.

Cretan Tavern – This restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required.

Laguna Exclusive Resort & Spa - All Inclusive, Hersonissos’s small print

Also known as

  • Mitsis Laguna Resort All Inclusive Hersonissos
  • Laguna Exclusive Hersonissos
  • Mitsis Laguna Exclusive Resort Spa All Inclusive
  • Mitsis Laguna Resort All Inclusive
  • Mitsis Laguna Hersonissos
  • Mitsis Laguna
  • Mitsis Laguna Resort And Spa Crete/Anissaras, Greece
  • Mitsis Laguna Exclusive Hersonissos
  • Laguna Exclusive Resort All Inclusive Hersonissos
  • Mitsis Laguna Resort All Inclusive Hersonissos
  • Laguna Exclusive Resort All Inclusive

Policies

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests under 16 years old are not allowed in the spa tub.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for EUR 12 per 24-hour period (rates may vary)

WiFi is available in public areas for EUR 12 (2-device limit, rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Laguna Exclusive Resort & Spa - All Inclusive, Hersonissos

Landmarks

  • In Analipsi
  • Sarandaris Beach (1.5 mi / 2.3 km)
  • Convention Centre Creta Maris (2 mi / 3.2 km)
  • Port of Hersonissos (2.2 mi / 3.5 km)
  • St. Paraskevi Church (2.2 mi / 3.6 km)
  • Sarakino (2.3 mi / 3.7 km)

Getting around

  • Heraklion (HER-Nikos Kazantzakis) 23-min drive
  • Free self parking

Recent reviews

Excellent 4.4 /5 from 88 reviews

Laguna Exclusive Resort & Spa - All Inclusive, Hersonissos
Outstanding5.0 / 5
Perfect, will return
Trip was amazing, hotel is beautiful and rooms large and beautifully decorated.. food and service in restaurants was exceptional, something for everyone.. A great place to stay but need a car, nothing immediately around hotel but not far too Hersonnissis.
7 night trip with friends
Laguna Exclusive Resort & Spa - All Inclusive, Hersonissos
Outstanding5.0 / 5
Excellent Get Away
We had an excellent stay at this beautiful hotel and were loathe to leave. The hotel itself is pretty and has a lovely view of the sea. It is clean and well kept with the staff helpful, charming and friendly. Our stay was very good value and we look forward to a return visit.
3 night romance trip
Laguna Exclusive Resort & Spa - All Inclusive, Hersonissos
Excellent4.0 / 5
Great holiday at Mitsis Laguna in Crete
Fantastic hotel. The biggest plus is the quality of the service from all staff. Nothing seemed too much effort for any staff we encountered. They did their job with a smile and were quick to react to anything we asked them for. Plenty of sunbeds (we went in October). The hotel do have a policy of removing any towels left unattended before 11am. This appeared to work when we arrived but more and more people 'claimed' sunbeds as the holiday progressed and the towels were not removed, but no need as we always found a sunbed. The room was clean and very large. Could have done with more drawers, and the bathroom needed more hooks and towels rails, but these are minor comments. Overall, a very good holiday. We also had superb weather for October (25C - 30C and clear skies everyday!).
14 night romance trip
Laguna Exclusive Resort & Spa - All Inclusive, Hersonissos
Outstanding5.0 / 5
Wonderful resort
We found the hotel to be very clean and well kept. The food was delicious and plenitful with lots of choice. The staff were great! Very professional, helpful and welcoming
9 night romance trip
Laguna Exclusive Resort & Spa - All Inclusive, Hersonissos
Outstanding5.0 / 5
Sun, sea, R&R and so much food...
The hotel was excellent and the staff were sincere, kind and friendly - always willing to accommodate. By the pool someone would come round with watermelon and take any drink orders. There was a pool bar, ice cream parlour and creperie by the main pool and the quality of the food was very good in the resort. The evening entertainment was fun and a good laugh or alternatively, you could sit near the bar listening to live music. I would highly recommend this hotel and would definitely go back.
11 night family trip

See all reviews

Laguna Exclusive Resort & Spa - All Inclusive, Hersonissos

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