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All properties in Shenzhen, Guangdong, China

Hard Rock Hotel Shenzhen

Luxury Shenzhen hotel with 3 restaurants, connected to a shopping centre

  • Free WiFi and free parking
From
£60

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Rooftop Pool
  • Pool
Pool. Image 1 of 74.
1 / 74Pool
8.8.Fabulous.
  • Great hotel. Rooms were very clean and tidy. The staff were very helpful. Great food.…

    Nov 7, 2019

  • Had a great stay here, the breakfast is always great and the staff bend over backwards to…

    Aug 30, 2019

See all 590 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Dining options
Walkable
Convenient
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 258 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Free children's club

For families

  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private spa tub

What’s around

  • In Longhua District
  • Mission Hills Ecological Sports Park - 5-minute walk
  • Shenzhen Guanlan Landscape and Cultural Park - 2.7 mi / 4.3 km
  • Daping Park - 8.8 mi / 14.2 km
  • Xiagongyan Reservoir - 9.2 mi / 14.8 km
  • Guangming Park - 11.3 mi / 18.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed (Gold)
  • Studio King Suite
  • Studio Twin Suite
  • Superior Room, 1 King Bed
  • Superior Room, 2 Single Beds

Location

  • In Longhua District
  • Mission Hills Ecological Sports Park - 5-minute walk
  • Shenzhen Guanlan Landscape and Cultural Park - 2.7 mi / 4.3 km

What’s around

Landmarks

  • In Longhua District
  • Mission Hills Ecological Sports Park - 5-minute walk
  • Shenzhen Guanlan Landscape and Cultural Park - 2.7 mi / 4.3 km
  • Daping Park - 8.8 mi / 14.2 km
  • Xiagongyan Reservoir - 9.2 mi / 14.8 km
  • Guangming Park - 11.3 mi / 18.2 km
  • Dafen Oil-Painting Village - 12.4 mi / 19.9 km
  • Shenzhen Stadium - 14.5 mi / 23.3 km
  • Honghu Park - 14.6 mi / 23.6 km
  • Yinhu International Conference Center - 15.1 mi / 24.3 km
  • Lizhi Park - 15.4 mi / 24.7 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) 50-min drive
  • Hong Kong International Airport (HKG) 93-min drive
  • Pinghu Railway Station 10-min drive
  • Shenzhen Bantian Station 15-min drive
  • Shenzhen North Railway Station 16-min drive
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 258 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed
  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service

Things to do

  • Outdoor seasonal pool
  • Fitness facilities
  • Outdoor tennis court
  • Golf driving range on site
  • Playground on site
  • Golf lessons available nearby

Working away

  • Business centre
  • Conference space
  • Conference space size (feet) - 21528
  • Conference space size (meters) - 2000
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Lift
  • Rooftop terrace
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Private spa tub
  • Individually decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hard Rock Cafe – This restaurant specialises in American cuisine.

Sessions – This restaurant specialises in international cuisine. Open daily.

GMT +8 Lobby Bar – On-site lobby lounge. Open daily.

Small print

Also known as

  • Hard Rock Hotel Shenzhen Hotel
  • Hard Rock Hotel Shenzhen Shenzhen
  • Hard Rock Hotel Shenzhen Hotel Shenzhen
  • Hard Rock Hotel Shenzhen Hotel
  • Hard Rock Hotel Shenzhen Shenzhen
  • Hard Rock Hotel Shenzhen Hotel Shenzhen

Optional extras

Buffet breakfast is offered for an extra charge of CNY 193.2 per person (approximately)

Pets are allowed for an extra charge of CNY 380 per pet, per night

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from March to December.
  • Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

    Individually wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards and cash.

    Mandatory fees

    Deposit: CNY 500.0 per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Hard Rock Hotel Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's a seasonal outdoor pool.
    • Yes, pets are welcome. There's a charge of CNY 380 per pet, per night.
    • You can check in from 2 PM - midnight. Check-out time is noon. Express check-in is available.
    • Yes, there are 3 on-site restaurants, featuring American cuisine. Nearby restaurants include 木屋烧烤 (6.3 mi), 嘉旺 (6.5 mi) and 卤斗 (6.5 mi).
    • Practise your swing on the tennis courts. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and private indoor hot tubs.
    8.8.Fabulous.
    • 8.0.Very good

      Our stay at hard rock hotel was good. Staff were friendly and

      9 night trip, Apr 8, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Would be nice if rooftop swimming pool & bar open for longer, close at 7pm is way to early.

      Xinyi, 1 night business trip, Oct 18, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Best hotel

      Everything from chick in to staying was awesome.

      Danny, 3 night business trip, Aug 21, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great hotel

      Amazing hotel and clean throughout. Entertainment from the rock cafe was awesome. The host could do with having Mymanu translation earbuds to communicate with international guest as the language barrier was a nightmare

      Danny, 5 night business trip, Jun 16, 2018

      Verified Hotels.com guest review

    • 8.0.Very good

      Good stay, some facilities lacking.

      Great hotel, service was good. Positive, attentive staff. Evening buffet had good choice, but more sweets than savory. Swimming pool and rooftop bar had quite limited opening times and the main bar was closed for the whole stay.

      3 night trip, Apr 29, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Good hotel at fair price

      Ive been to other Hard Rock hotels and i felt that other locations have a greater selection on food and entertainment. At the same time, i was expecting a little more from the room itself. But overall it is fair for the price and location.

      Diego, 1 night family trip, Feb 17, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      I shouldn't spend the money for the breakfast as its really bad and nothing special. Those from Mission Hill Hotel are much better. The sofa inside the room are terribly uncomfortable

      Edward, 1 night family trip, Dec 27, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Bathroom design is unsuitable for family. It is not good for business sharing.

      2 night family trip, Dec 26, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Very spacious rooms with great amenities, love the breakfast and great staff. Special regards to Tony the duty manager, he offered excellent service.

      4 night business trip, Nov 26, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Check in, front desk people did not speak English. Attitude was not friendly. Asked for a quiet room on a high floor, got a room on a low floor that was extremely loud because of street construction and noise from performances at the mall across the street. Asked again for a quiet room on a high floor, got it. The smell if this hotel is nauseating. The breakfast at this hotel is like a Hampton Inn. I will absolutely never come back to this hotel again as long as I live. Am puzzled by the good reviews for this hotel.

      Lao, 1 night romance trip, Oct 26, 2019

      Verified Expedia guest review

    See all 590 reviews