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1 room, 2 adults

Hard Rock Hotel Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our ratings system.
Great for families

Good to know

  • Children's club (free)
  • Dry cleaning/laundry service
  • Free self parking
  • Free WiFi
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110, China

Luxury Shenzhen hotel with 3 restaurants, connected to a shopping centre
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's club (free)
    • Dry cleaning/laundry service
    • Free self parking
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great hotel. Rooms were very clean and tidy. The staff were very helpful. Great food.…Nov 7, 2019
  • Had a great stay here, the breakfast is always great and the staff bend over backwards to…Aug 30, 2019

Hard Rock Hotel Shenzhen

from £77
  • Deluxe Room, 1 King Bed (Gold)
  • Studio King Suite
  • Studio Twin Suite
  • Superior Room, 1 King Bed
  • Superior Room, 2 Single Beds

What’s around Hard Rock Hotel Shenzhen

Landmarks

  • In Longhua District
  • Mission Hills Ecological Sports Park - 5-minute walk
  • Shenzhen Guanlan Landscape and Cultural Park - 2.7 mi / 4.3 km
  • Daping Park - 8.8 mi / 14.2 km
  • Xiagongyan Reservoir - 9.2 mi / 14.8 km
  • Guangming Park - 11.3 mi / 18.2 km
  • Dafen Oil-Painting Village - 12.4 mi / 19.9 km
  • Shenzhen Stadium - 14.4 mi / 23.2 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) 47-min drive
  • Hong Kong International Airport (HKG) 86-min drive
  • Pinghu Railway Station 10-min drive
  • Shenzhen Bantian Station 15-min drive
  • Shenzhen North Railway Station 16-min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 258 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free children's club

Pets

  • No pets or service animals allowed

  • Pets allowed*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free on-site self-parking

Offsite

  • Free area shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Outdoor tennis court
  • Golf driving range on site
  • Playground on site
  • Golf lessons available nearby
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 21528
  • Conference space size (meters) - 2000
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Lift
  • Rooftop terrace
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Private spa tub
  • Individually decorated
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hard Rock Cafe – This restaurant specialises in American cuisine.

Sessions – This restaurant specialises in international cuisine. Open daily.

GMT +8 Lobby Bar – On-site lobby lounge. Open daily.

Hard Rock Hotel Shenzhen’s small print

Also known as

  • Hard Rock Hotel Shenzhen Hotel
  • Hard Rock Hotel Shenzhen Shenzhen
  • Hard Rock Hotel Shenzhen Hotel Shenzhen
  • Hard Rock Hotel Shenzhen Hotel
  • Hard Rock Hotel Shenzhen Shenzhen
  • Hard Rock Hotel Shenzhen Hotel Shenzhen

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from March to December.
  • Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

    Individually wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards and cash.

    Mandatory fees

    Deposit: CNY 500.0 per night

    Optional extras

    Buffet breakfast is offered for an extra charge of CNY 193.2 per person (approximately)

    Pets are allowed for an extra charge of CNY 380 per pet, per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hard Rock Hotel Shenzhen

    • Does Hard Rock Hotel Shenzhen offer free cancellation for a full refund?
      Yes, Hard Rock Hotel Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel Shenzhen?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hard Rock Hotel Shenzhen?
      Yes, there's free self parking.
    • Is there a pool at Hard Rock Hotel Shenzhen?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Hard Rock Hotel Shenzhen?
      Yes, pets are welcome. There's a charge of CNY 380 per pet, per night.
    • What are the check-in and check-out times at Hard Rock Hotel Shenzhen?
      You can check in from 2 PM - midnight. Check-out time is noon. Express check-in is available.
    • Are there restaurants at or near Hard Rock Hotel Shenzhen?
      Yes, there are 3 on-site restaurants, featuring American cuisine. Nearby restaurants include 木屋烧烤 (6.3 mi), 嘉旺 (6.5 mi) and 卤斗 (6.5 mi).
    • What is there to do at Hard Rock Hotel Shenzhen and nearby?
      Practise your swing on the tennis courts. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and private indoor hot tubs.

    Recent reviews

    Fabulous 8.8 From 602 reviews

    Very good 8.0
    Our stay at hard rock hotel was good. Staff were friendly and
    gb9 night trip
    Very good 8.0
    Would be nice if rooftop swimming pool & bar open for longer, close at 7pm is way to early.
    Xinyi, gb1 night business trip
    Exceptional 10.0
    Best hotel
    Everything from chick in to staying was awesome.
    Danny, gb3 night business trip
    Exceptional 10.0
    Great hotel
    Amazing hotel and clean throughout. Entertainment from the rock cafe was awesome. The host could do with having Mymanu translation earbuds to communicate with international guest as the language barrier was a nightmare
    Danny, gb5 night business trip
    Exceptional 10.0
    If the location works for you, you cant go wrong
    Excellent hotel, great quality breakfast, lives up to the hard rock brand well. The location isnt ideal for those visiting central shenzhen areas but perfect for the locations i visit for work.
    Jason, gb2 night business trip
    Very good 8.0
    Good hotel at fair price
    Ive been to other Hard Rock hotels and i felt that other locations have a greater selection on food and entertainment. At the same time, i was expecting a little more from the room itself. But overall it is fair for the price and location.
    Diego, hk1 night family trip
    Fair 4.0
    I shouldn't spend the money for the breakfast as its really bad and nothing special. Those from Mission Hill Hotel are much better. The sofa inside the room are terribly uncomfortable
    Edward, hk1 night family trip
    Very good 8.0
    Bathroom design is unsuitable for family. It is not good for business sharing.
    hk2 night family trip
    Exceptional 10.0
    Very spacious rooms with great amenities, love the breakfast and great staff. Special regards to Tony the duty manager, he offered excellent service.
    us4 night business trip
    Fair 4.0
    Check in, front desk people did not speak English. Attitude was not friendly. Asked for a quiet room on a high floor, got a room on a low floor that was extremely loud because of street construction and noise from performances at the mall across the street. Asked again for a quiet room on a high floor, got it. The smell if this hotel is nauseating. The breakfast at this hotel is like a Hampton Inn. I will absolutely never come back to this hotel again as long as I live. Am puzzled by the good reviews for this hotel.
    Lao, us1 night romance trip

    Hard Rock Hotel Shenzhen