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1 room, 2 adults

Aloft London Excel

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Great for familiesThis property has good facilities for families.
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR, United Kingdom

4-star hotel with indoor pool, connected to the convention centre, near Excel Exhibition Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,234 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Comfort
Very comfortable
Wellness
Great wellness & sports facilities
Pool
Great pool
Value
Fairly good value for money

Aloft London Excel

from £49
  • aloft Room, Room, 1 King Bed
  • Room, 2 Single Beds
  • Room, 1 King Bed, View (Urban)
  • Savvy Suite - 1 Bedroom Executive Suite, 1 King, Waterfront

What’s around Aloft London Excel

Top spots nearby

Recommended by this property

  • O2 Arena (23-minute walk)
  • London Stadium (3.2 mi / 5.1 km)
  • Tower Bridge (4.8 mi / 7.7 km)
  • The Shard (5.3 mi / 8.5 km)
  • Big Ben (6.9 mi / 11.1 km)
  • The British Museum (7 mi / 11.2 km)
  • Piccadilly Circus (7.3 mi / 11.8 km)
  • Buckingham Palace (7.6 mi / 12.2 km)
  • Hyde Park (8.6 mi / 13.8 km)

Getting around

  • London (LCY-London City) 4-min drive
  • London (LHR-Heathrow) 68-min drive
  • London (LGW-Gatwick) 70-min drive
  • London West Ham Station 6-min drive
  • London Barking Station 8-min drive
  • London Limehouse Station 8-min drive
  • Prince Regent Station 4-min walk
  • Royal Albert Station 10-min walk
  • Custom House for ExCel Station 13-min walk

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 PM
  • Check-out time is noon
  • Express check-in/out
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. Complimentary Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets stay free

  • Restrictions apply *

  • 1 per room (up to 40 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Indoor pool
  • Fitness facilities
  • Billiards or pool table
Working away
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Lift
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • Iron/ironing board
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
Be entertained
  • 42-inch flat-screen TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Fridge
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Docksider Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

WXYZ – This cocktail bar only serves light fare. Happy hour is offered.

Food and beverage area – This lobby lounge only serves light fare. Open 24 hours. Open daily.

Aloft London Excel’s small print

Also known as

  • Aloft London Excel Hotel
  • London ExCeL Aloft
  • Aloft London Excel England
  • Aloft London Excel Hotel London
  • Aloft London Excel Hotel
  • Aloft London Excel England
  • Aloft London Excel Hotel
  • Aloft London Excel London
  • Aloft London Excel Hotel London
  • Aloft Excel Hotel
  • Aloft London Excel
  • Aloft Excel
  • Aloft London Excel England
  • Aloft London Excel Hotel London
  • Aloft London Excel Hotel
  • Aloft London Excel London
  • Aloft London Excel Hotel London

Policies

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs GBP 16 per day

Buffet breakfast is offered for an extra charge of GBP 17.50 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.8 From 764 reviews

Fair 4.0
Not up to standard
Renervations going on. So only have a small area to sit for a drink. Drinks very expensive. Coffee £3.99. Pint of guiness £6.50...changing rooms have no locks on doors. 2 doors 1 says womens changing room other door says disabled. But it is the same room. Although u can lock that door. I am disabled and there is no place to sit down in the changing room. The shower in my disabled room was only lukewarm. The main front door smashed so i could only just get my mobility scooter through it although there is a other enterance on the 1st floor via the excel lift. The staff were very good. I would like to review the hotels for disabled people as i wonder if a disabled person is asked when hotels are built? Overall once renervations are done (not told about them before we arrived) it will be a great hotel to stay in.
jason, gb1 night trip
Exceptional 10.0
Nice, clean and luxurious hotel for a fair price!
The staff was very couteous and polite, the check-in was very easy (even at 1am) and the hotel room was very clean, welcoming and luxurious. I was a little bit disappointed by the docksider Restaurant in terms of the price compared to the quality. But there is a very good steakhouse near the hotel for people that have a bit more money to spend on a dinner... I had an amaizing view from my hotel room, which was quite big and very clean, welcoming and luxurious. Also the bed was very confortable! The bathroom was clean and bigger than expected. It was very easy to get from Aloft London Excel to the center of London(DLR and Underground... oyster card recommended). The gym and the pool were both clean and nice places to relax or do your workout. The only thing I didnt like about the pool was the fact that there weren't any lockers where I could leave my phone,my wallet, etc.... Talking about the food offering I can recommend checking out the snack bar in the "Re:fuel" area in the lobby of Aloft London Excel. Especially if you dont have the time to have a proper breakfast or dont need that much for breakfast (and also if you want to hang out in your hotel room and watch some TV or something like that). Also, the check-out took barely any time. In conclusion I'd say Aloft London Excel is a very nice, clean, luxurious and welcoming hotel for a very fair price! I've had a great experience and I'd definitely recommend booking a room at Aloft London Excel!
Tim, deOther trip
Very good 8.0
Liked: Very close to DLR station, good facilities, comfortable room. Disliked: on check in being told for our 3 night stay we’d have to pay a £25 per night security deposit which wouldn’t be charged to our card, but was “pre-authorised” - in fact it was taken from our account the day after check in, and now after checking out am waiting for this to be refunded (told at check out it can take a couple of days). Someone else staying 1 night had to pay £75 deposit, another staying 2 nights had to pay £50 per night deposit. Given this DOES get taken from your account and must go into theirs for at least 2 days, they must be accruing some interest!!
gbOther trip
Very good 8.0
Nice and modern but attention to detail needed
The hotel is modern and right next door to the DLR, so easy to get to the underground at Canning Town. The rooms were nice but more thought needed. Amazing filter coffee sachets in the room- but where do you put the soggy coffee filled sachet that is soaking wet ? No bin near the kettle, and the 1 bin in the bedroom had no bag in it, so would have made a real mess of the bin. Towels are above the toilet (directly above) which doesnt seem very hygienic to me. When you come out of the toilet with a hand towel and wash your hands, there is nowhere to hang the towel near the sink. The shower has no tray, (tiled floor) so when you open the shower door outwards, it leaves wet water in front of the toilet, not to mention the toilet being next to the shower so not much privacy there. Fire Alarm went off at midnight, but then stopped after 3 rings, left us in doubt as to what to do, being 7 floors up we didnt want to take any risks. The lift has a sign to say "do not use in the event of a fire" but there was no signage at all to say where the stairs were ? On top of all this we had booked a twin room and was given a small poky double room. When i said my daughter wouldnt sleep for 3 nights if we shared a bed, I was told they had a big conference in and all the twins had been taken up by the conference - nothing like making you feel inferior ! Then told we could have another bed in the room, to be called 5 mins later to say our room wasnt big enough. My daughters 18th marred
Jayne, gb3 night family trip
Very good 8.0
Great location but below average food
This is a really nice property with excellent rooms and facilities and is a 2 mom walk from Prince Regent DLR station making access into the city very easy. Unfortunately the restaurant food is well below power and let’s the property down. The breakfast is average but hot food could be warmer. The evening food was really poor. At a table of 4 we all were disappointed and I would say avoid the Steaks. Overall a good property but eat elsewhere
Edward, gb2 night business trip

Aloft London Excel

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