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1 room, 2 adults

Aloft London Excel

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR, United Kingdom

4-star hotel with indoor pool, connected to the convention centre, near Excel Exhibition Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.8
Comfort
Very comfortable
Room
Great room
Location
Great location
Pool
Great pool
688See all 688 Hotels.com reviews
From 2,181 reviews

TripAdvisor Traveller Rating

Aloft London Excel

from £80
  • aloft Room, 1 King Bed
  • aloft Room, Multiple Beds
  • Urban Room, 1 King Bed, Canary Wharf View
  • Savvy Suite - 1 Bedroom Executive Suite, 1 King, Waterfront

What’s around Aloft London Excel

Top spots nearby

Recommended by this property

  • O2 Arena (23-minute walk)
  • London Stadium (3.2 mi / 5.1 km)
  • Tower Bridge (4.8 mi / 7.7 km)
  • The Shard (5.3 mi / 8.5 km)
  • Big Ben (6.9 mi / 11.1 km)
  • The British Museum (7 mi / 11.2 km)
  • Piccadilly Circus (7.3 mi / 11.8 km)
  • Buckingham Palace (7.6 mi / 12.2 km)
  • Hyde Park (8.6 mi / 13.8 km)

Getting around

  • London (LCY-London City) 4-min drive
  • London (LGW-Gatwick) 70-min drive
  • London West Ham Station 6-min drive
  • London Barking Station 8-min drive
  • London Limehouse Station 8-min drive
  • Prince Regent Station 4-min walk
  • Royal Albert Station 10-min walk
  • Custom House for ExCel Station 13-min walk

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 PM
  • Check-out time is noon
  • Express check-in/out
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. Complimentary Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

  • Pets stay free

  • Restrictions apply *

  • 1 per room (up to 40 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

WiFi rated super fast

  • Great for browsing, email, gaming, streaming and videochat

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Indoor pool
  • Fitness facilities
  • Billiards or pool table
Working away
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Multilingual staff
Facilities
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • Iron/ironing board
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
Be entertained
  • 42-inch flat-screen TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Fridge
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Docksider Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

WXYZ – This cocktail bar only serves light fare. Happy hour is offered.

Food and beverage area – This lobby lounge only serves light fare. Open 24 hours. Open daily.

Aloft London Excel’s small print

Also known as

  • Aloft London Excel Hotel
  • London ExCeL Aloft
  • Aloft London Excel England
  • Aloft London Excel Hotel London
  • Aloft London Excel Hotel
  • Aloft London Excel England
  • Aloft Excel Hotel
  • Aloft London Excel
  • Aloft Excel
  • Aloft London Excel England
  • Aloft London Excel Hotel London
  • ExCeL Aloft London
  • ExCeL London Aloft
  • London Aloft

Policies

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs GBP 16 per day

Buffet breakfast is offered for an extra charge of GBP 17.50 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 688 reviews

Exceptional 10.0
Fantastic
Very lovely customer service, and very nice atmosphere
gbRomance trip
Exceptional 10.0
Only thing disappointing was the shower. No pressure at all whilst using hot water which was a shame, as the room was excellent.
mayur, gbRomance trip
Very good 8.0
Good with caution
Rooms looked fresh and modern but had been worn in a bit - scratches on surfaces, mould in the shower. Maid didn't replace the towels from night 1 to 2 despite taking away the used ones. Booked a twin room and given one bottle of water for the room. Coffee cups not replenished for the second night. Reception didn't advertise breakfast option or try to upsell, definitely wanted it on Sunday but no clue about when it was or which location in the hotel. Well connected, relatively quiet - will hear planes from LCY but not excessive. Forced to leave a £50 damage deposit, never damaged a room in my life, member of the loyalty scheme, and former 4* chain hotel staff myself it was surprising to have this demanded.
Connor, gbTrip with friends
Good 6.0
Don't give them your email address!!!
It's a fine hotel - my review is poor as the staff ignored my specific written instruction to not sign me up for any marketing messages when they asked for my email address upon checkin and I am now receiving a steady stream of unsolicited spam from them which the 'unsubscribe' button does nothing to quiet. Deeply disrespectful to say nothing of illegal under UK data protection laws.
J -hotels.com, gbBusiness trip
Exceptional 10.0
Lovely hotel
Really lovely, comfy bed spacious room and powerful shower. The hotel has a 24/7 shop for snacks and drinks, reception staff were very helpful as our chrome cast wasn’t in our room but was later called and told it wasn’t working sadly. Lovely pool and gym which we didn’t use but had a look around, trendy bar with pool table. Would definitely return
Sophie, gb1 night romance trip

Aloft London Excel

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