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Aloft London Excel

4.0 star property
Eco-friendly hotel with indoor pool, connected to the convention centre, near ExCeL Exhibition Centre

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Aloft London Excel

Photo gallery for Aloft London Excel

Cocktail bar
Terrace/patio
In-room safe, individually furnished, desk, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
aloft, Room, 1 King Bed, Non Smoking | Bathroom | Shower, rainfall showerhead, towels

Overview of Aloft London Excel

8.8

Fabulous

Property highlights

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
Map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
Feel at home
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Room options

View all photos for aloft, Room, 1 King Bed, Non Smoking

aloft, Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, iron/ironing board

aloft, Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

In-room safe, individually furnished, desk, iron/ironing board

Executive Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Single Beds, Non Smoking

aloft, Room, 2 Single Beds, Non Smoking | In-room safe, individually furnished, desk, iron/ironing board

aloft, Room, 2 Single Beds, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Urban, Room, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, iron/ironing board

Urban, Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Docklands
  • ExCeL Exhibition Centre - 2 min walk
  • London Stadium - 11 min drive
  • Westfield Stratford City - 11 min drive
  • O2 Arena - 11 min drive
  • Brick Lane - 13 min drive
  • Tower of London - 14 min drive
  • Tower Bridge - 12 min drive
  • Thames River - 13 min drive
  • Sky Garden - 14 min drive
  • Liverpool Street - 14 min drive

Getting around

  • London (LCY-London City) - 9 min drive
  • London (SEN-Southend) - 43 min drive
  • London (STN-Stansted) - 44 min drive
  • Gatwick Airport (LGW) - 72 min drive
  • Heathrow Airport (LHR) - 83 min drive
  • London West Ham Station - 6 min drive
  • London Barking Station - 8 min drive
  • London Limehouse Station - 8 min drive
  • Prince Regent Station - 3 min walk
  • Royal Albert Station - 10 min walk
  • Custom House for ExCel Station - 11 min walk

Restaurants

  • Subway - 5 min walk
  • Sandwich & Co - 9 min walk
  • Costa Coffee - 8 min walk
  • The Garden - 6 min walk
  • Brilliant Punjabi - 6 min walk
Map

About this property

Aloft London Excel

Only 1.8 mi (2.9 km) from the airport, Aloft London Excel puts you within a 15-minute drive of ExCeL Exhibition Centre and O2 Arena. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Docksider Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a sauna. Fellow travellers say good things about the overall property condition. Public transportation is only a short walk: Prince Regent Station is 3 minutes and Royal Albert Station is 10 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 252 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (1 total, up to 40 lb per pet)
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (GBP 16 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge

Working away

  • Business centre
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An indoor pool
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Visual fire alarm
  • Lever door handles

Room amenities

Be entertained

  • 42-inch flat-screen TV

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Docksider Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
WXYZ – This cocktail bar only serves light fare. Happy hour is offered.
Food and beverage area – This lobby lounge only serves light fare. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.50 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs GBP 16 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Frequently asked questions

Does Aloft London Excel offer free cancellation for a full refund?
Yes, Aloft London Excel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Aloft London Excel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Aloft London Excel?
Yes, there's an indoor pool.
Are pets allowed at Aloft London Excel?
Yes, pets stay for free, with a limit of 1 total and maximum weight of 40 lb per pet. Food and water bowls are available.
Is parking offered on site at Aloft London Excel?
Yes. Self-parking costs GBP 16 per day.
What are the check-in and check-out times at Aloft London Excel?
You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Aloft London Excel and nearby?
Aloft London Excel has an indoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Aloft London Excel?
Yes, Docksider Restaurant offers international cuisine.
What's the area around Aloft London Excel like?
Aloft London Excel is in Docklands, a short 3-minute walk from Prince Regent Station.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice and relaxing
Very nice place to stay. The reception were very attentive and kern to help. I didnt try the restaurant, I was advised not to by some people as the food ain't great. Thr facilities provided were great. There was a pool class for kids from 4pm to 8pm but didnt hinder my experience.
Glodi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
We have used the Excel Aloft on previous occasions going back several years. We have always found the straff to be friendly and helpful. The previous time was before the pandemic and I couldn't help feeling it's starting to look a little tired in some places. The blinds seemed difficult to operate and didn't stop light coming in and rubbish in the communal areas (left by guests presumably) had not been cleared away. The frosted glass panel in the shower area is really annoying when your partner gets up for wee in the night and turns the bathroom lights on, illuminationg the bedroom. Then there's the placing of the sink, outside the bathroom when all the towels are inside - I don't get this. I guess a well paid interior designer thought this was a good idea. Rooms are very quiet. If you arrive by car, you can leave it there and easily go exploring in London using DLR and underground. We would use Aloft again for this convenience alone.
Barry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Construction works going on outside hotel, so a lot of noise on terrace. And main entrance taken over buy construction works
Shahzaad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ann, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Room design needs improving
The design is new, but not too user friendly, e.g., lighting a little dark, should have one more chair in the room, TV can only be watched lying on the bed.
Che Wai, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional
Very impressive. The amenities stand out here. A pool, sauna, steam room and a laundry room to name a few. This hotel felt like home. Convenient train service and a neighborhood in progress with a lot to offer. I highly recommend this hotel and thoroughly enjoyed my stay.
Aminah, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Monika, 2-night trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Indoor Pool & Beautiful Rooms
Check-In Time
3:00 PM