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ibis Cancun Centro

Property class: 3
Hotel with restaurant, near Plaza Las Americas

Choose dates to view prices

Experience the vibrant energy of Downtown Cancun at ibis Cancun Centro, where a shopping mall on site, dry cleaning services, and a bar await. Connect to in-room WiFi and enjoy lunch or dinner at the on-site restaurant while appreciating the helpful staff and proximity to Plaza Las Americas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • Business centre
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is £46
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed

A hotel room with a bed, a desk with a laptop, a chair, a window with a view of a cityscape, and a closet.

Double Room, 1 Double Bed

8.0 out of 10
Very good
(125 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed, Lagoon View

A hotel room with two beds, a window with a city view, a framed artwork on the wall, and a wooden headboard.

Double Room, 1 Double Bed, Lagoon View

8.0 out of 10
Very good
(24 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Single Beds

A hotel room with two beds, a large window with a city view, a bathroom with a sink and mirror, and a towel rack.

Double Room, 2 Single Beds

7.4 out of 10
Good
(41 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

What's nearby

  • Royal Yak Casino and Sports Book - 2 min walk - 0.2 km
  • Dubai Palace Casino - 3 min walk - 0.3 km
  • Plaza Las Americas - 5 min walk - 0.4 km
  • Plaza 28 - 3 min drive - 2.1 km
  • Las Palapas Park - 3 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Royal Yak - ‬3 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Häagen-Dazs - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk

About this property

ibis Cancun Centro

  • At ibis Cancun Centro, you'll be within a 10-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Ultramar Ferry Puerto Juárez and Cancun Mall are within a short drive. Fellow travellers love the helpful staff and nearby shopping.

At a glance

DONE

Hotel size

    • 190 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (MXN 120 per stay)
    • Covered on-site valet parking (MXN 120 per stay)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Lift door width (centimetres): 180
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 60
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 22-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

On-site venue – This restaurant specialises in Regional cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 290 for adults and MXN 145 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 350 per pet, per night

Parking

  • Covered self-parking costs MXN 120 per stay
  • Covered valet parking costs MXN 120 per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Does ibis Cancun Centro offer free cancellation for a full refund?

Yes, ibis Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Cancun Centro?

Yes, cats and dogs are welcome. There's a charge of MXN 350 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.

Is parking offered on site at ibis Cancun Centro?

Yes. Self-parking costs MXN 120 per stay. Valet parking costs MXN 120 per stay.

What are the check-in and check-out times at ibis Cancun Centro?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at ibis Cancun Centro?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (5-min walk) are both nearby.

Are there restaurants at or near ibis Cancun Centro?

Yes, there's an on-site restaurant that offers Regional cuisine.

What's the area around ibis Cancun Centro like?

Ibis Cancun Centro is a short 6-minute walk from Plaza Las Americas and 4 minutes' walk from Amerimed Hospital.

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Reviews

ibis Cancun Centro Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Breakfast
Bed
Restaurant
Water
Bathroom
Shower
Air conditioning

Reviews

Verified review

10/10 Exceptional

Great spotless hotel, good staff an a very friendly customer service
Ruth, 4-night trip
Verified review

10/10 Exceptional

Nice room. Attached to a Walmart market for convenience. Walkable to the mall.
Ellen, 1-night trip
Verified review

10/10 Exceptional

Everything was really nice. The room the staff the front desk were all friendly and accommodating 😁
Marcel, 4-night trip
Verified review

10/10 Exceptional

I went for work overall it was a wonderful stay a little noisy but is tolerable
Maria, 3-night trip
Verified review

10/10 Exceptional

Yes the staff was super nice and accommodating. Room was clean and I would recommend this hotel to family and friends.
Marcel, 7-night trip
Verified review

10/10 Exceptional

The staff were very kind and helpful. The area was super nice. Lots of stuff around the hotel. The room was clean with nice AC! Would definitely stay there again.
Luci, 1-night trip
Verified review

10/10 Exceptional

Nice room, quick check in fridge in room
Marcel, 4-night trip
Verified review

10/10 Exceptional

Thank you to the front desk staff for keeping my passport safe after I accidentally left it at the front desk.
Christi, 1-night trip
Verified review

8/10 Very good

Really kind and helpful staff, great location, room not super clean, no toothpaste
Liliana, 1-night trip
Verified review

8/10 Very good

Staff was great! Room a little cramped.
Kenneth, 7-night trip
Verified review

8/10 Very good

For the price, it was great value. Super basic and small rooms but clean. Surprised the bed was very comfortable
Javier, 1-night trip
Verified review

10/10 Exceptional

Front desk staff was super nice and accommodating. The room is small and basic but it’s clean and comfortable with a good view. Safe and nice neighborhood with many shops and services nearby (including a Walmart Express downstairs and a major shopping mall less than a 10 minute walk). This hotel worked perfectly for a travel day where paying for a beachside hotel doesn’t make sense, financially. Would stay again.
7th floor view, to the west.
Owen, 1-night trip
Verified review

8/10 Very good

It's a nice hotel but very far away from the city or the beach it's somehow near to the airport, so you should have a car , the service is good 😊
Mhd louay, 1-night trip
Verified review

6/10 Good

Clean very good . Air conditioner the control panel is very noisy and damaged. Breakfast good
Igor, 2-night trip
Verified review

10/10 Exceptional

All good
Lucila, 1-night trip
Verified review

8/10 Very good

Centralised location, malls, Walmart right next to hotel. It has 7/11 across the street. Staff were very helpful. Clean and decent size room. Wish they had a kettle and small fridge.. They had a dispenser in lobby. It could have been in every floor.
Sumit, 5-night trip
Verified review

10/10 Exceptional

The staff there are super friendly. They kept our luggage’s in their room because our flight got delayed and called us taxis since we didn’t want to get scammed. It’s right next to a mall and starbucks/restaurants. And even better, a Walmart! I believe this hotel is affordable and convenient for anyone.
Stecy K Zapata, 4-night trip
Verified review

10/10 Exceptional

It’s centrically located in centro Cancun. There’s a Walmart next door which’s very convenient. Rooms are clean and recently renovated. There’s no fridge in the room and for me was a little inconvenient since I had no way to store my insulin injections. There’s no iron in the room either. Other than that the staff was very professional and attentive.
Juan, 2-night trip
Verified review

10/10 Exceptional

Everything was great,the staff was courteous and the breakfast bar was clean and the food was great. Parking also was nice.
Sonia, 2-night trip
Verified review

10/10 Exceptional

Yes great room accomodations
Marcel, 2-night trip
Verified review

10/10 Exceptional

Great hotel
Peter, 3-night trip
Verified review

10/10 Exceptional

Excellent hotel experience!
Peter, 2-night trip
Verified review

10/10 Exceptional

Excellent staff clean room good location
Marcel, 7-night trip
Verified review

10/10 Exceptional

Stayed there for a quick business visit. Clean room, great staff, and the amenities included everything I needed for a short stay. There's a Walmart and coffee shop right next to the hotel which adds even more convenience and a huge mall a couple of blocks away. The area is safe and quiet. I would definitely recommend this hotel.
Cesarine, 1-night trip
Verified review

10/10 Exceptional

For the cost, it is clean and has everything for a quick stay
Celeste, 1-night trip