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Paradisus Playa del Carmen La Perla- All Adult/All Inclusive, Playa del Carmen

4.5 stars
5ta Avenida, Esquina Calle 112Lote I - M569 Fracción III, Playa del CarmenQROO77719Mexico, ‏0203 027 9779
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Outstanding4.6 / 5
  • So we booked our hole trip true Expedia, which was great and they had confirmed our…Dec 4, 2015
  • Just home from a fabulous week at Paradisus La Perla. We don't normally comment but felt…Nov 12, 2015
475See all 475 Hotels.com reviews
From 6,791 reviewsTripAdvisor Traveller Rating

Paradisus Playa del Carmen La Perla- All Adult/All Inclusive, Playa del Carmen

Hotel Info: 020 3027 9803

from £200
  • Royal Service One Bedroom Master Suite Swim up
  • Junior Suite, Ocean View (Paradisus)
  • Luxury Jr St Royal Service Paradisus
  • Luxury Jr St Royal Serv. Swim Up
  • All inclusive
  • Paradisus Luxury Jr St Swim Up
  • Accessible (Two Bedroom Master Suite)
  • One Bedroom Suite Ocean View
  • Room
  • One Bedroom Suite Swim Up
  • Suite, 1 Bedroom
  • One Bedroom Master St Ocean View
  • One Bedroom Master Suite
  • One Bedroom Master Suite Swim Up
  • Junior Suite (Paradisus)
  • Royal Service One Bedroom Suite Swim up
  • Royal Service One Bedroom Master Suite
  • Royal Service One Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 394 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)

Also known as

  • Paradisus Playa Carmen Perla All Adult/All Inclusive
  • Paradisus Perla All Adult/All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

In the hotel

Food and drink
  • 14 restaurants
  • 11 bars/lounges
  • 2 poolside bars
  • 4 swim-up bars
  • 2 coffee shops/cafés
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 4
  • Pool umbrellas
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 14
  • Conference space size (feet) - 25000
  • Conference space size (meters) - 2323
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Year Built 2011
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Land activities
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Premium food items
  • Bottled wine
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Spa

YHI Spa has 14 treatment rooms including massage/treatment rooms and couples treatment room(s). Services include massages, manicures and pedicures, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and Ayurvedic treatments. The spa is equipped with a sauna, a spa tub, Turkish bath/hammam, hot springs/mineral springs, and a mud bath. Visitors of this garden view spa can round out their time of relaxation with a trip to the café. Guests under 18 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby

Paradisus Playa del Carmen La Perla- All Adult/All Inclusive, Playa del Carmen’s small print

Also known as

  • Paradisus Playa Carmen Perla All Adult/All Inclusive
  • Paradisus Perla All Adult/All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 475 reviews

Paradisus Playa del Carmen La Perla- All Adult/All Inclusive, Playa del Carmen
Excellent4.0 / 5
Great resort, just do not arrive too early!
My husband and I were a part of a large group (45 people) that stayed at the Paradisus La Perla for one of my best friend's gay destination wedding. We were a bunch of singles, couples with and without children, most of whom had stayed at various resorts in and around the Yucantan Peninsula. The pool area is quite nice with lots of chairs and unreserved beds with thatched roofs. However, if you're looking for a shaded spot, better get up early because they get reserved pretty quickly. One of my biggest gripes about the pool concerns that water temperature. I'm not sure about the La Esmerelda side, but on the La Perla half the pool water is COLD! There are also no hot tubs. There are these areas at the edges of the pool with bubbling water that look like inviting hot tubs, but that water is cold too. I get that Mexico is warm, but the temperature of the pools really kept me from enjoying myself--especially when it was overcast. And no, the water for the swim-up rooms is cold too. You'll never wait long for a waiter to bring you drinks or food. Daniel was one of many who gave us exceptional service during our stay of 5 days. The beach in front of the hotel is also well-manned by very nice staff. The beach area for the hotel is not all that great by Cancun standards (very narrow), but it does the job. There is a lot of seaweed. The staff does keep the beach as clean as possible, but just be aware that if you're a beach buff, you'll be somewhat disappointed.
4 night trip with friends
Paradisus Playa del Carmen La Perla- All Adult/All Inclusive, Playa del Carmen
Outstanding5.0 / 5
You want to relax, go here
Best relaxing holiday I have ever had, you need to enjoy eating, drinking and relaxing
5 night romance trip

See all reviews

Paradisus Playa del Carmen La Perla- All Adult/All Inclusive, Playa del Carmen

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