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Great Northern Hotel, Sure Hotel Collection by Best Western

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Egyptian cotton sheets, individually decorated, individually furnished
Egyptian cotton sheets, individually decorated, individually furnished
Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, individually decorated, individually furnished
Superior Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, individually decorated, individually furnished
Egyptian cotton sheets, individually decorated, individually furnished

Overview of Great Northern Hotel, Sure Hotel Collection by Best Western

Great Northern Hotel, Sure Hotel Collection by Best Western

3.0 star property
3-star hotel in Peterborough with restaurant and bar/lounge

7.4/10 Good

288 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Bar
  • 24/7 front desk
Map
Station Approach, Peterborough, England, PE1 1Ql

Room options

About this area

Getting around

  • London (LTN-Luton) - 73 min drive
  • Peterborough Station - 1 min walk
  • Peterborough (XVH-Peterborough Train Station) - 1 min walk
  • Nene Valley Railway (Wansford) - 18 min drive

Restaurants

  • The Brewery Tap - 4 min walk
  • Topo Gigio - 6 min walk
  • Pizza House - 6 min walk
  • XOXO Grill House - 6 min walk
  • The Pizza Parlour - 6 min walk

About this property

Great Northern Hotel, Sure Hotel Collection by Best Western

Located near a train station, Great Northern Hotel, Sure Hotel Collection by Best Western is a great choice for a stay in Peterborough. For a bite to eat, guests can visit Circa 1852, which serves British cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a terrace and a garden. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

Czech, English, Hungarian, Italian, Polish, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered on-site self-parking (GBP 10.00 per stay)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages

  • Czech
  • English
  • Hungarian
  • Italian
  • Polish
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Egyptian cotton sheets
  • Cot/infant bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Circa 1852 – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Cash deposit: GBP 50.00 per stay

Optional extras

  • English breakfast is offered for an extra charge of GBP 10.95 per person (approximately)

Children & extra beds

  • Cots/infant beds are available for GBP 15.0 per night

Parking

  • Uncovered self-parking costs GBP 10.00 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Great Northern Hotel Peterborough
Great Northern Peterborough
Hotel Great Northern
The Great Northern Hotel

Frequently asked questions

Does Great Northern Hotel, Sure Hotel Collection by Best Western offer free cancellation for a full refund?
Yes, Great Northern Hotel, Sure Hotel Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Great Northern Hotel, Sure Hotel Collection by Best Western?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Great Northern Hotel, Sure Hotel Collection by Best Western?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Great Northern Hotel, Sure Hotel Collection by Best Western?
Yes. Self-parking costs GBP 10.00 per stay. Parking spaces may be limited.
What are the check-in and check-out times at Great Northern Hotel, Sure Hotel Collection by Best Western?
You can check in from 2 PM - 11:30 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Great Northern Hotel, Sure Hotel Collection by Best Western and nearby?
Great Northern Hotel, Sure Hotel Collection by Best Western has a garden.
Are there restaurants at or near Great Northern Hotel, Sure Hotel Collection by Best Western?
Yes, Circa 1852 offers British cuisine. Nearby restaurants include The Brewery Tap (4-min walk), Topo Gigio (6-min walk) and Pizza House (6-min walk).
What's the area around Great Northern Hotel, Sure Hotel Collection by Best Western like?
Great Northern Hotel, Sure Hotel Collection by Best Western is a short 1-minute walk from Peterborough Station and 10 minutes' walk from Peterborough Cathedral.

Overall score and ratings

7.4

Good

8.2/10

Cleanliness

7.9/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

5.5/10

Eco-friendliness

2/10 Poor

Booking cancelled by Hotel.
Booking was cancelled by Hotel. Reason was because they were closing down. Was told I would not be charged but have been charged. No refund so far.
graham, 1-night trip
Verified Hotels.com guest review

6/10 Good

Stuart, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel was dirty, and the rooms not cleaned very well, service was very bad and no chef for breakfast in the morning. I will not be staying here again.
Jeremy, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Staff are perverts!!!!!
I had one of the staff walk into my room and say that he thought there was no one in the room. He was laughing when he opened and looked into the room. Absolute disgrace
1-night trip
Verified Hotels.com guest review

6/10 Good

Hospitality has left the building
Very ordinary stay here in old hotel. Staff not very friendly and di the bear minimum. Cutlery in room dirty. Asked for clean and got plastic spoons but they didn't take the dirty ones away, so I binned them. No toast at breakfast as the toaster had broken. Not sure what was wrong with using the grill?? Shift manager was the unfriendliest lady I have come across in a while. As she was front of house, it made for a poor start. Parking says £10 per stay, it's actually £15 per stay. Wrongly advertised and I won't be back considering there are far better hotels to stay in in and around Peterborough
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Won’t be returning
Very poor service. No effort from the lady on reception at all. Car park next door very expensive. Whilst the building is old and packed with character the rooms are very tired. Loose fixtures and fittings and one of the worst showers I’ve ever had. It was far too hot and couldn’t be turned down! All in all a very poor experience.
Leigh, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Roy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Book elsewhere
This is the first negative review I have ever left, but... The "self parking" displayed on the booking page omits to inform you of the £15 per night charge by the hotel (plus extra charges if you want to use your car after you have checked in!!!) Add this unannounced cost to the room fee and it's not worth it to stay at a jaded, noisy hotel whose ivy covered windows don't let on much light but do let in draughts, noise and bugs, and which serves a breakfast they should be paying you to try and eat. Save yourself the trauma and go elsewhere.
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Dreadful
Positives: Check in - quick Bed - comfortable Shower- pressure and flow excellent Negatives: Overall, this is no where near the quality hotel it was when I was last in the area 15 or so years ago. Looks and feels dated and unloved. I went to my room, left my bag and went out not returning to later in the evening. When I turned off the tv before going to sleep, I found there was a machine in the next door room that hummed ALL night. The room door was secured with a padlock so was not a guest. Too late to go to Reception so opened the window which balanced out the room noise with outside sounds. Bizarre but worked!!! Breakfast, oh dear!!!! Served from 07 to 09, no problem. Arrived at 0705 and offered tea or coffee straight away… great. Then ordered the ‘full English’ to be told that there were no eggs available. WHAT???!!! It’s 0705 and there are no eggs, what is going on? Also, there is a Waitrose a 30 second walk away and I know that they sell eggs,,,,,, lots of them. I’ve attached a photo to show just how near the supermarket is!!! Another guest at a nearby table asked for the Vegetarian breakfast to be told there were no veggie sausages available. Crazy. A previous review mentions the rats in the car park. They are still there..the only bigger ones I have seen were in Bali and Singapore. I watched them playing around the parked cars. It will be another 15 years, if ever, before I return here again. The staff were doing their best but no eggs? Come on!!!!
Where eggs can be purchased from viewed from my room window.
Trevor, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Honest review
1st we were greeted by 3 rats 2 alive 1 dead. Oh and a couple of tramps asking for money. This is after finding out parking was £15.00 per 6 - 24 hr period. So our 3 day stay cost £45, something to keep in mind when/if booking. Check in ok? No service with a smile Corridors smelt like piss, that is when you notice the poor condition of the hotel. Rooms: 1st impressions needed TLC / renovation. Taps loose, no cold water in basin both taps hot. Basins cracked floor tiles cracked, towels stained and rooms generally dirty. Only 1 double socket in room under desk. Beds unbelievably uncomfortable & creaky. Breakfast average, but service poor, due to one staff member, one 1 salt and pepper pot for the whole hotel. THE BAR, if you can get service order 2 or 3 rounds when you can. The bar maid (blonde, lazy, miserable and angry) you will know who we mean. Only appears when she needs a snack. Although not available for the public. Key card only works once a day. I’m summary absolutely the worst hotel we have ever stayed in. This may seem like a joke or exaggerated but it is not. Also no chance of alfresco drinking due to tramps sleeping on tables. Good location,
Carl, 2-night business trip
Verified Hotels.com guest review