Hotel Indigo Liverpool City Centre

We arrived in Liverpool unexpected early (12pm) and thought we'd ask if we could leave our bags whilst we went out for lunch. To our delight they said we could check in early. Once we'd been given our room key we were told we had a complementary mini bar which has completely unexpected. Once we got out of the lift the first thing we noticed about the hotel was how clean it is, my wife used to work in 5 star hotels which weren't as clean as the Indigo. The room was very spacious, again absolutely spotless with a fantastic rain shower. Luxurious towels and lots of toiletries. The TV was great, had a great selection of channels including sky sports. The staff here are very friendly and professional, they gave us directions to the places we wanted to visit and you felt they couldn't do enough for you. Breakfast in the morning was beautiful with a great selection of continental buffet and cooked to order breakfast. All in all it was a perfect stay and without doubt exceeded our expectations, we will 100% re book here for our next visit to Liverpool. Thanks very much Hotel Indigo.

Amazing hotel !!!! Attention to every detail has been thought of.

Hotel was great situated in ideal place, lovely breakfast and professional and friendly staff.

Stayed for a couple of nights & generally it was ok! Stayed in a large accessible room which was pleasant & the bed was huge. It appeared to be two singles together which gave me ample space for myself & my little one. The flooring in the bedroom was perfect for moving around in the chair but the room was the furthest room from the lift so a hell of an ordeal pushing to get there along loose carpet that kept lifting & tripping my 6 year old. The bathroom was large but the sink & mirrors were too high, the toilet would splash water out onto you when you flushed it, the shower curtain was covered in mildew & the walk in shower leaked all over the bathroom floor leaving it extremely slippery. Complimentary water, Coke, 7up, hot chocolate, Kit Kats & tea on the first night of yr stay but nothing refilled after using on the first night which was very disappointing after getting all the way back to the room thinking they’d be water etc after all that pushing & then having to go back to reception to ask for some Couldn’t call down to reception as the phone didn’t work! Totally disgusted that the phone in an accessible room was out of order!! Didn’t eat in the restaurant as they covered their arses by stating that they couldn’t guarantee that any free from foods would be totally free from allergens! A Marco Pierre White restaurant & I couldn’t risk feeding my son as he has anaphylactic reactions so we had to keep snacks available or pop to Tesco or taxi elsewhere!

Great couple of days exploring the city. We weren’t lucky with the weather as it rained for most of our stay, but we didn’t go for the weather! Very clean city with hardly any litter. Everything is compact so we could easily achieve a lot in a small amount of time!