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Orchid Epsom, Sure Hotel Collection by Best Western

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Exterior
Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, free cots/infant beds, free WiFi, bed sheets
Deluxe Room, 1 Double Bed, Non Smoking | Desk, free cots/infant beds, free WiFi, bed sheets
Deluxe Room, 2 Single Beds, Non Smoking | Desk, free cots/infant beds, free WiFi, bed sheets
Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, free cots/infant beds, free WiFi, bed sheets

Overview of Orchid Epsom, Sure Hotel Collection by Best Western

Orchid Epsom, Sure Hotel Collection by Best Western

2.5 star property
No-frills hotel in Epsom

7.2/10 Good

48 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Bathtub
  • 24/7 front desk
Map
272 Kingston Road, Ewell, Epsom, England, KT19 0SH

Room options

About this area

What's nearby

  • Chessington World of Adventures - 15 min drive
  • Hampton Court Palace - 16 min drive
  • Twickenham Stadium - 36 min drive
  • Kensington High Street - 42 min drive
  • Westfield London Shopping Centre - 44 min drive
  • Harrods - 44 min drive
  • Natural History Museum - 43 min drive
  • Royal Albert Hall - 45 min drive
  • Hyde Park - 45 min drive
  • Kensington Palace - 47 min drive
  • Buckingham Palace - 48 min drive

Getting around

  • Gatwick Airport (LGW) - 40 min drive
  • Heathrow Airport (LHR) - 47 min drive
  • London (LCY-London City) - 84 min drive
  • Stoneleigh Station - 12 min walk
  • Epsom Ewell West Station - 25 min walk
  • Kingston Upon Thames Tolworth Station - 27 min walk

Restaurants

  • Surrey Palace - 6 min walk
  • Alleppey Restaurant - 8 min walk
  • Dastaan Indian Restaurant - 10 min walk
  • Superfish - 17 min walk
  • Luna Cafe - 19 min walk

About this property

Orchid Epsom, Sure Hotel Collection by Best Western

Enjoy your visit to Epsom with a stay at Orchid Epsom, Sure Hotel Collection by Best Western. You'll have free perks such as WiFi and self-parking.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 29 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Low-height beds
  • Bathroom emergency pull cord
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of GBP 7.5 for adults and GBP 7.5 for children (approximately)

Renovations and closures

This property is closed from 5 October 2022 to 31 January 2023 (dates subject to change).

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards, mobile payments and cash.

Also known as

Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Frequently asked questions

Is Orchid Epsom, Sure Hotel Collection by Best Western currently open?
This property is closed from 5 October 2022 to 31 January 2023 (dates subject to change).
Does Orchid Epsom, Sure Hotel Collection by Best Western offer free cancellation for a full refund?
Yes, Orchid Epsom, Sure Hotel Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Orchid Epsom, Sure Hotel Collection by Best Western?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Orchid Epsom, Sure Hotel Collection by Best Western?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Orchid Epsom, Sure Hotel Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Orchid Epsom, Sure Hotel Collection by Best Western?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 10:00 AM.
Are there restaurants at or near Orchid Epsom, Sure Hotel Collection by Best Western?
Yes. Nearby restaurants include Surrey Palace (6-min walk), Alleppey Restaurant (8-min walk) and Dastaan Indian Restaurant (10-min walk).

Overall score and ratings

7.2

Good

7.4/10

Cleanliness

7.7/10

Staff & service

7.1/10

Amenities

6.9/10

Property conditions & facilities

7.1/10

Eco-friendliness

6/10 Good

The location was good for us visiting Epsom races. The bed was comfy and the room was spacious. Although it was a bit shabby, the carpets and furniture were in need of of a good clean, they were very stained and off putting. The cups were dirty and had to be washed before using. The staff were very friendly and helpful. The cost of staying was reasonable and would probably stay again for the one night if going to the races again.
Kim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gill, 1-night trip
Verified Expedia guest review

2/10 Poor

Laurie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bridget, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel staff were very pleasant and helpful. If it wasnt for them, it would be less rated. Firstly breakfast as a grab and go or left to have in your room is not my idea of breakfast. The towels were never changed in three days or bins emptied from the breakfast things. Good position for the epsom races but otherwise .....
Miss Julie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Pleasant staff but rooms need updating
I stayed here with my 3 children for a couple of nights whilst visiting chessington world of adventures. Staff where friendly and helpfull. Rooms could do with a repaint, mould around windows and in bathroom but was ok for somewhere just to sleep. Had to order breakfast on arrival for the next couple of days order form was confusing and breakfast wasnt what we expected just a bag of shop brought packed bakery items and cereal options but werent given any milk. Was not worth paying the extra. Visited the adjoining queen adelaide pub for dinner food was good and reasonably priced. Ordered online to table and signed up for newsletter which gave me a £5 off coupon.
Amanda, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Reception staff were five star
The staff at reception were excellent and very attentive. The room was clean and well maintained. The only downside was the bar right next to it which stayed noisy till about 12:30am due to its outdoor seating. Great value for money though and would definitely use again
Sean, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Rosemary, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant staff
Room was very spacious and clean. Bathroom not upto the same standard but ok. Breakfast was much bigger than I was expecting. What I must say though is the staff Sumit (manager) and Canberk. Exceptional and above and expectations. Absolutely brilliant in helping us out when our taxi was a no show.
Simon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A comfortable and convenient overnight stay!
We had a nice overnight stay at this hotel. It’s a standard hotel with decent sized rooms. Room came equipped with hair dryer, towels and teas/coffees. Check in was quick, parking was plentiful and staff are polite & helpful! There’s also a pub restaurant on the doorstep. Super convenient! If you want a comfortable overnight stay at a decent price, I’d highly recommend!
Christopher, 1-night trip
Verified Hotels.com guest review