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Pillows Grand Boutique Hotel Reylof Ghent

Photo gallery for Pillows Grand Boutique Hotel Reylof Ghent

Terrace/patio
Presidential Suite, Multiple Bedrooms, Terrace, Garden View | Balcony view
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
2 restaurants, dinner served
Lobby

Overview of Pillows Grand Boutique Hotel Reylof Ghent

Pillows Grand Boutique Hotel Reylof Ghent

4.5 star property
Luxury Ghent hotel with full-service spa, connected to the convention centre
9.6 out of 10 Exceptional
9.6/10 Exceptional

599 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Hoogstraat 36, Ghent, 9000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business centre
  • Terrace
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Heart of Ghent
  • Gravensteen Castle - 2 min drive

Getting around

  • Brussels Airport (BRU) - 35.1 miles/56.5 km
  • Ghent (GNE-Sint-Pieters Train Station) - 9 min drive
  • Ghent-Dampoort Station - 25 min walk
  • Ghent-Sint-Pieters Station - 30 min walk

Restaurants

  • Manhattn's - 5 min walk
  • Café Bornhem - 3 min walk
  • Alice Gent - 4 min walk
  • De Grill - 4 min walk
  • Poppi Coffee & Wine Bar - 4 min walk
Map

About this property

Pillows Grand Boutique Hotel Reylof Ghent

Enjoy your visit to Ghent with a stay at Pillows Grand Boutique Hotel Reylof Ghent. You can visit the spa to be pampered with massages, body wraps or manicures and pedicures, and Lof Restaurant, one of 2 restaurants, serves dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a sauna. The overall property condition and breakfast get great marks from fellow travellers.

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 156 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 45 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (late night)

Travelling with children

  • Babysitting (surcharge)

What to do

  • Boat tours nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Piano
  • Fitness centre
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Lof Restaurant – Overlooking the garden, this fine-dining restaurant only serves dinner.
Olivier Le Petit Bistro – This restaurant only serves dinner. Open daily.
The Living Bar – On-site gastropub. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 34 for adults and EUR 15 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs EUR 45 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the fitness facility without adult supervision
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit/debit cards. Cash is not accepted.
This property has modern and historic sections. Guestrooms may be located in either section.
This property’s facilities fee includes spa facility access per 90-minute session (excludes treatments). Advance reservations are required.

Also known as

Grand Reylof
Hotel Reylof Sandton
Hotel Sandton Reylof
Sandton Grand Hotel
Sandton Grand Hotel Reylof
Sandton Grand Hotel Reylof Ghent
Sandton Grand Reylof
Sandton Grand Reylof Ghent
Sandton Reylof
Sandton Reylof Hotel
Pillows Grand Hotel Reylof Ghent
Pillows Grand Reylof Ghent
Pillows Grand Reylof
Pillows Reylof Ghent Ghent
Pillows Grand Hotel Reylof
Pillows Grand Boutique Hotel Reylof Ghent Hotel
Pillows Grand Boutique Hotel Reylof Ghent Ghent
Pillows Grand Boutique Hotel Reylof Ghent Hotel Ghent

Frequently asked questions

Does Pillows Grand Boutique Hotel Reylof Ghent offer free cancellation for a full refund?
Yes, Pillows Grand Boutique Hotel Reylof Ghent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pillows Grand Boutique Hotel Reylof Ghent?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Pillows Grand Boutique Hotel Reylof Ghent?
Sorry, pets aren't allowed.
Is parking offered on site at Pillows Grand Boutique Hotel Reylof Ghent?
Yes. Self-parking costs EUR 45 per night.
What are the check-in and check-out times at Pillows Grand Boutique Hotel Reylof Ghent?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Pillows Grand Boutique Hotel Reylof Ghent and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness centre. Pillows Grand Boutique Hotel Reylof Ghent also has a garden.
Are there restaurants at or near Pillows Grand Boutique Hotel Reylof Ghent?
Yes, there are 2 on-site restaurants, featuring garden views.
What's the area around Pillows Grand Boutique Hotel Reylof Ghent like?
Pillows Grand Boutique Hotel Reylof Ghent is in the heart of Ghent, a short 3-minute walk from Monastery of the Carmelite Fathers and 4 minutes' walk from St. Michael's Bridge. Travellers love the hotel's prime location.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.7/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Luxury hotel in gent
Lovely and beautiful hotel 5 min walk from the main castle of the counts in gent. The room was spacious and comfortable. Can’t comment on the food as we didn’t eat there.
Vicky, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff, super location, lovely garden.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Hotel
Highly recommend this hotel! The staff was very friendly and professional throughout the stay. In addition, it is centrally located to great restaurants, shops, and entertainment.
James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely hotel with luxury feel
Amazing stay at this luxurious hotel. Wasnt expecting it to be so lovely as we didn’t pay a fortune. The whole hotel is just finished to a top quality standard and everyone is super friendly and helpful. We didn’t have breakfast as thought it was quite expensive but looking at what was on offer it may be our mistake not trying it for one of our days but just felt we’d rather get something mid morning when we were more hungry We used the spa and it was nice to have a relax and a bit of time in the pool. The jets did wonders for my aching back! The room was just a standard but could easily pass for a luxury status. Amazing bed you just get lost in with lovely bedding and pillows! Ask for more if needed too. Shower was also top notch and nice to have robe and slippers to relax in. Really lovely gardens to relax in too with pretty trees and plants everywhere. If I go to another city where there is a pillows hotel I’m definitely booking!
Catherine, 2-night trip
Verified Hotels.com guest review

6/10 Good

Brad, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ben, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The perfect place
Everything is beautiful and fancy and relaxed at the same time in this hotel. You get the best fusion of contemporary and historic architecture and upscale service, with no snobby behavior at prices that (at least in spring time) are more than decent. The spa is great like basically everything else. Location also fine.
Riccardo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2 day visit to Belgium
Amazing hotel, very elegant and cared . Close to the centre
Vanesa, 2-night family trip
Verified Hotels.com guest review