aha Gateway Hotel

Photo gallery for aha Gateway Hotel

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Superior Room | In-room safe, desk, blackout curtains, iron/ironing board
Superior Room | In-room safe, desk, blackout curtains, iron/ironing board
Standard Double Room | In-room safe, desk, blackout curtains, iron/ironing board
Standard Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Overview of aha Gateway Hotel

aha Gateway Hotel

3.0 star property
Family-friendly Umhlanga hotel with 1 outdoor pools, connected to a shopping centre

8.4/10 Very good

304 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is £87
Price available on 8/10/2022
Map
Corner Boulevard and Twilight Drive, Umhlanga, KwaZulu-Natal, 4321
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • Children's pool
  • Pool bar
  • Room service
  • Conference centre
  • 6 meeting rooms
For families
  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • UShaka Marine World - 24 min drive

Getting around

  • Durban (DUR-King Shaka Intl.) - 14 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

aha Gateway Hotel

3-star family-friendly hotel connected to a shopping centre
Take advantage of a round-trip airport shuttle, a poolside bar and a rooftop terrace at aha Gateway Hotel. Be sure to enjoy a meal at Fig Tree Café, the on-site restaurant. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and an area shuttle
  • An area shuttle, a front desk safe and a TV in the lobby
  • Outdoor furniture, a lift and free newspapers
  • Guest reviews say good things about the helpful staff and location
Room features
All guest rooms at aha Gateway Hotel include thoughtful touches, such as laptop-compatible safes and air conditioning, in addition to amenities, such as complimentary wireless Internet access and complimentary newspapers. Guests reviews say good things about the size rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • HDTVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 146 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (ZAR 30 per night; includes in/out privileges)
  • On-site extended parking (ZAR 30 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site garage

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Fence around the pool

What to do

  • Beach nearby
  • Golfing nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Whale watching nearby

Working away

  • 6 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Lever door handles

Languages

  • English

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Fig Tree Café – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of ZAR 180 for adults and ZAR 90 for children (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 390 per person (one-way)
  • Local area shuttle service is offered for an extra charge

Parking

  • Self-parking costs ZAR 30 per night with in/out privileges
  • Extended parking costs ZAR 30 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Gateway Hotel
Gateway Hotel Three Cities
Hotel Gateway
Three Cities Gateway
aha Gateway Hotel Umhlanga
Three Cities Gateway Hotel Umhlanga
Three Cities Gateway Umhlanga
Three Cities Hotel Gateway
aha Gateway Umhlanga
aha Gateway
aha Gateway Hotel Hotel
aha Gateway Hotel Umhlanga
aha Gateway Hotel Hotel Umhlanga

Frequently asked questions

Does aha Gateway Hotel offer free cancellation for a full refund?
Yes, aha Gateway Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at aha Gateway Hotel?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at aha Gateway Hotel on 8 Oct 2022 start from £87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at aha Gateway Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at aha Gateway Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at aha Gateway Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at aha Gateway Hotel?
Yes. Self-parking costs ZAR 30 per night. Extended parking costs ZAR 30 per night. Parking spaces may be limited.
Is an airport shuttle service offered by aha Gateway Hotel?
Yes, an airport shuttle is available. The charge is ZAR 390 per person one-way.
What are the check-in and check-out times at aha Gateway Hotel?
You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM.
Is there an on-site casino at aha Gateway Hotel?
No, this hotel doesn't have a casino, but Sibaya Casino (8-min drive) and Suncoast Casino and Entertainment World (15-min drive) are both nearby.
What is there to do at aha Gateway Hotel and nearby?
Have fun with activities such as boat tours, powerboating and scuba-diving, and practise your swing at the nearby golf course. Aha Gateway Hotel also has an outdoor pool.
Are there restaurants at or near aha Gateway Hotel?
Yes, there's an on-site restaurant, Fig Tree Café. Nearby restaurants include Old Town Italy (6-min walk), Mozambik (7-min walk) and Tashas (7-min walk).
What's the area around aha Gateway Hotel like?
Aha Gateway Hotel is a short 2-minute walk from Gateway Theatre of Shopping and 9 minutes' walk from KwaZulu-Natal Sharks Board. Travellers say that this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.3/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

I didn't give this property five stars just because there was loud music playing in a conference room or bar until midnight. I had a beautiful wall of windows in my room but unfortunately it did not block the sound well.
Gregory, 1-night trip
Verified Expedia guest review

8/10 Very good

Lucien, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phiwe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was super friendly, I received the utmost customer services ever. Overall, the hotel is exceptional.
Bless, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Mbali Portia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Promise, 1-night trip
Verified Hotels.com guest review

6/10 Good

I have stayed here a couple of times before and it seems that every time I come back the hotel has slipped a little further down on my list of places to stay in Dbn. My food that I had was certainly not up to standard (the night I had dinner at the hotel). The parking had drastically escalated in price and, if you come back later the evening, you may need to park off-site as space is limited. It is not that the staff were unfriendly but they certainly weren't welcoming and eager to to make your stay enjoyable. A decent stay if you get it at a special rate but not worth the "standard rates" I feel.
Gert, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Value for Money
Reception is good. And efficient. The room was OK, altho my partner wanted a bath tub as the pic had showed that. Parking catered for at the mall, so it's safe. The breakfast was good.
Jazz, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful...loved it.
Kefiloe, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Quintin, 4-night business trip
Verified Hotels.com guest review