Staycity Aparthotels West End

The room was excellent. Close to the city centre and the exhibition centre. Staff were very helpful.

Fantastic place to stay. 👍 We only stayed one night, but I would have happily stayed there longer. Parking info: The info on the booking site was really poor, but if you need parking there is actually very secure parking under the site which you can purchase for £12 with direct lifts to your block / appartments which makes it very easy. Staff: The staff were really helpful and friendly Appartment: We were upgraded to a better room free of charge, which was a nice surprise upon arrival. The appartment was clean, tidy and was well prepared. There was even a dishcloth, towel and dishwasher tablet in the kitchen ready for our nights stay. Beds etc: The beds were clean and nicely put together, the sheets and pillowcases were really good quality and soft and there was everything you would need in the room. Room Phone: There was a special mobile phone as the room phone, which gave you Free calls for the duration of the stay and you could also use it while out and about the city. All call logs etc were automatically deleted upon the end of your stay at check out too. The only bad thing about it was the preset Reception number seemed to go direct to a central call centre instead of direct to the reception, and the callcentre didn't answer...? Not sure what was going on there...? All in all a fantastic location and place to stay. Oh and I've booked it again for another trip. 👍

Staff were amazing and attended to issued immediately and with with a great attitude. We got to book in early as our room was ready rather than being made to wait. We overstayed our parking without fuss. Unfortunately there were issues. The boiler didn't work so we got back to the apartment, it was cold, we turned it up but got nothing more. Tried to run a bath but all water was cold. We called for help but as there is only one person to aid with things going on we had to wait for her to come and then once she sorted the boiler we had to wait another 25 minutes for it heat the water. Then there was only enough to run half a bath full. By the next morning the heating was on full and we all bathed & showered happily but it was an annoying the first night. Next morning a bulb blew, popped out the fitting and turned off all lights. Could do with more lamps in case of this as it was too dark & although they came quick to fix it, a little annoying as most people know how to turn a fuse back on if it wasn't locked away! Booked a double and got two singles stuck together. didn't complain as didn't notice until time to go to bed and couldn't be bothered packing/unpacking again. reasonably clean but counter tops were definitely cleaner when we left than when we arrived (thanks to my wife) than when we arrived. Has nobody heard of WD40 for the hinges in the building? Or little foam stickers for the door frames to stop the BANGING.

Have stayed in this townhouse apartment previously - it is great for a group of friends. Check-in was easy, the apartment was well equipped & clean.