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Sunscape Dorado Pacifico Ixtapa Resort & Spa All Inclusive, Ixtapa

4 stars
Paseo de Ixtapa S/N Lote 3-AZihuatanejo, IxtapaGRO40880Mexico
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Good3.9 / 5
Service
Fantastic service
Location
Great location
Food
Food is all right
WiFi
WiFi system needs upgrading
126See all 126 Hotels.com reviews
From 1,847 reviewsTripAdvisor Traveller Rating

Sunscape Dorado Pacifico Ixtapa Resort & Spa All Inclusive, Ixtapa

Hotel Info: 020 3027 9803

from £97
  • Sun Club Family Connecting Ocean Front
  • Deluxe Double Room, 2 Double Beds, Partial Sea View
  • Family Connecting Room
  • Deal Of The Day
  • Sun Club Honeymoon Suite Ocean Front
  • Sun Club Honeymoon Suite Ocean Front
  • Deluxe Room, Partial Sea View
  • Family Suite, Oceanfront
  • Deluxe Room, 1 King Bed, Partial Sea View
  • Deluxe Room, Ocean View
  • Sun Club Presidential Suite Ocean Front
  • Sun Club Deluxe Ocean View King Bed
  • Deluxe Double Room, 2 Double Beds, Ocean View
  • Sun Club Deluxe Ocean View Two Double Beds
  • Sun Club Family Ocean Front
  • Deluxe Room, 1 King Bed, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare

  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • Free wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
  • Hotel Dorado Pacifico
  • Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
  • Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Resort All Inclusive
  • Sunscape Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico
  • Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Resort
  • Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
  • Sunscape Dorado Pacifico Resort All Inclusive

Policies

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: MXN 1200.00
  • New Year's Eve (31 December) Gala Dinner per child: MXN 800.00 (from 3 to 12 years old)

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for an extra charge

WiFi is available in public areas for an extra charge

In the hotel

Taking the kids?
  • Children's club
  • In-room childcare (surcharge)
  • Supervised childcare/activities
Food and drink
  • Free breakfast
  • 6 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Swim-up bar
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1386
  • Conference space size (meters) - 129
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1982
  • Elevator/lift
  • ATM/banking
  • Garden
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Memory foam mattress
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • MP3 docking station
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • WiFi (surcharge)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities
  • Bicycling
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Aerobics
  • Yoga

Entertainment
  • Onsite entertainment and activities

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Windsurfing equipment
  • Premium food items
  • Premium and/or non-domestic beverages
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Sunscape SPA by Pevonia has 9 treatment rooms and massage/treatment rooms. Services include massages, manicures and pedicures, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a mud bath. Guests under 16 years old are not allowed in the spa.

Dining

Windows - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Bluewater Grill - Overlooking the ocean, this steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Tamarindo Restaurant - Overlooking the pool, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Open select days.

Da Mario - This restaurant specializes in Italian cuisine and serves dinner only.

Coco Cafe - This cafe serves light fare only. Open 24 hours.

Sunscape Dorado Pacifico Ixtapa Resort & Spa All Inclusive, Ixtapa’s small print

Also known as

  • Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
  • Hotel Dorado Pacifico
  • Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
  • Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Resort All Inclusive
  • Sunscape Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico
  • Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Resort
  • Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
  • Sunscape Dorado Pacifico Resort All Inclusive

Policies

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: MXN 1200.00
  • New Year's Eve (31 December) Gala Dinner per child: MXN 800.00 (from 3 to 12 years old)

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for an extra charge

WiFi is available in public areas for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 126 reviews

Sunscape Dorado Pacifico Ixtapa Resort & Spa All Inclusive, Ixtapa
Excellent4.0 / 5
Super friendly staff
This was our 5th time here and this time we upgraded to Sunscape club. I think it is over rated and would not do it again.
4 night romance trip
Sunscape Dorado Pacifico Ixtapa Resort & Spa All Inclusive, Ixtapa
Excellent4.0 / 5
Nice hotel for a weekend
Amazing staff
3 night romance trip
Sunscape Dorado Pacifico Ixtapa Resort & Spa All Inclusive, Ixtapa
Excellent4.0 / 5
Great
A family nice place
3 night family trip
Sunscape Dorado Pacifico Ixtapa Resort & Spa All Inclusive, Ixtapa
Excellent4.0 / 5
Relaxing
The hotel was great. Will be going back.
12 night romance trip
Sunscape Dorado Pacifico Ixtapa Resort & Spa All Inclusive, Ixtapa
Good3.0 / 5
What They Don't Tell You
Loved the beach, the rooms were more than adequate. What we were not prepared for was there being no A/C or even ceiling fans anywhere except in the rooms and the spa (the spa was terrific, by the way). The first night happened to be hot and extremely humid and our 12 weeks pregnant daughter couldn't handle it and her husband had to bring her dinner to their room. Honestly, the rest of us ate quickly so we could get back to our rooms. We chose an off site air conditioned restaurant for the following night. Parking was very tight. Oh, and if you are early to bed by Mexican standards, don't take the rooms at the street end of the building which overlook a very loud off site nightclub.
3 night family trip

See all reviews

Sunscape Dorado Pacifico Ixtapa Resort & Spa All Inclusive, Ixtapa

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