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All properties in Palma de Mallorca, Balearic Islands, Spain

Grupotel Acapulco Playa - Adults only

Adults-only beach hotel with outdoor pool, near Playa de Palma

  • Free WiFi

Property renovations and closures

  • This property is closed from March 15 2020 to March 25 2021 (dates subject to change).

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Indoor Pool
  • Indoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 45.
1 / 45Outdoor Pool
8.6.Fabulous.
  • Nice hotel and good staff!

    Sep 20, 2019

  • Thank you so much I’ll definitely come back Staff very friendly especially “Mario” . I’…

    Jan 10, 2019

See all 66 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Intertek Cristal (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 143 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available

What’s around

  • El Arenal Beach - 29-minute walk
  • Playa de Palma - 2-minute walk
  • Port of El Arenal - 38-minute walk
  • La Porciuncula Church - 17-minute walk
  • Forestal park - 17-minute walk
  • Platja de Can Pastilla - 27-minute walk
This property is closed from 15 March 2020 to 25 March 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room, Balcony
  • Double Room, Balcony, Sea View
  • Single Room, Balcony
  • Double Room Single Use, Balcony
  • Double Room, Balcony, Partial Sea View
  • Double Room Single Use, Balcony, Partial Sea View

Location

  • El Arenal Beach - 29-minute walk
  • Playa de Palma - 2-minute walk
  • Port of El Arenal - 38-minute walk

What’s around

Landmarks

  • El Arenal Beach - 29-minute walk
  • Playa de Palma - 2-minute walk
  • Port of El Arenal - 38-minute walk
  • La Porciuncula Church - 17-minute walk
  • Forestal park - 17-minute walk
  • Platja de Can Pastilla - 27-minute walk
  • Platja d'Or - 33-minute walk
  • Cala Estancia - 36-minute walk
  • Aqualand El Arenal - 2.4 mi / 3.9 km
  • Cathedral of Santa Maria of Palma - 7.1 mi / 11.4 km
  • Basilica of St. Francis - 6.7 mi / 10.8 km

Getting around

  • Palma de Mallorca (PMI) 11-min drive
  • Marratxi Pont d Inca Nou Station 14-min drive
  • Marratxi Poligon Station 14-min drive
  • Es Caülls Station 15-min drive
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 143 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Free off-site parking nearby
  • Street parking available

Other information

  • Caters to adults only
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar

Things to do

  • Indoor pool
  • Outdoor pool
  • Spa services on site
  • Sauna
  • Scooter/moped rentals nearby

Working away

  • Conference space

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Lift
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility

Languages Spoken

  • Catalan
  • English
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Small print

Also known as

  • Grupotel Acapulco Playa Adults Hotel Playa de Palma
  • Grupotel Acapulco Playa Adults Playa de Palma
  • Grupotel Acapulco Playa Adults
  • Grupotel Acapulco Playa Adults Hotel
  • Grupotel Acapulco Playa Adults Playa de Palma
  • Grupotel Acapulco Adults Only
  • Grupotel Acapulco Playa Adults only
  • Grupotel Acapulco Playa - Adults only Hotel
  • Grupotel Acapulco Playa - Adults only Palma de Mallorca
  • Grupotel Acapulco Playa Adults
  • Grupotel Acapulco Playa - Adults only Hotel Palma de Mallorca
  • Grupotel Acapulco Adults Only
  • Grupotel Acapulco Playa Adults only
  • Grupotel Acapulco Playa - Adults only Hotel
  • Grupotel Acapulco Playa - Adults only Palma de Mallorca
  • Grupotel Acapulco Playa - Adults only Hotel Palma de Mallorca

Optional extras

Buffet breakfast is offered for an extra charge of EUR 10 per person (approximately)

Local area shuttle service is offered for an extra charge

Policies

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grupotel Acapulco Playa - Adults only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from 15 March 2020 to 25 March 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, neither pets and nor service animals are allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon.
  • Yes, there's an on-site restaurant. Nearby restaurants include l'Arcada (3-min walk), Mikel (5-min walk) and Bella Italia (6-min walk).
  • No, this hotel doesn't have a casino, but Mallorca Casino (21-min drive) is nearby.
  • Grupotel Acapulco Playa - Adults only has an outdoor pool and a sauna, as well as a garden.
8.6.Fabulous.
  • 6.0.Good

    Close to the beach, not so nice dinner, very small room, poor quality toiletries, very basic room with no tea, coffee, kettle, iron, etc

    3 night trip, Nov 27, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Weekend away

    Right on the beach . lovely area, fantastic breakfast , buffet some nice restaurant and pubs bars near by .

    andrew, 3 night trip, Aug 7, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel, with lovely staff, great service and food was lovely too!!

    2 night trip, Jul 16, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Nice hotel, pleasant stuff.

    The hotel is very nice, rooms are clean and well equipped with new furniture. The hotel charge extra money for using the safe that already part of the room- that looks ridiculous to me and this is the first time I see something like this. the hotel also take 10eur deposit for beach towel- I can understand it but they could just charge the room instead and save the time of handling this.

    Liron, 3 night trip, Jun 7, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Frente a la playa

    Excelente ubicación e infraestructura. Ideal para descansar. Personal muy atento.

    7 night trip, Aug 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Freundliches Personal, schöne konfortble Einrichtung auch die der , alles sehr sauber, hervorragendes Essen, sowohl die beim Frühstück als auch beim Abendessen angebotenen Speisen waren sher reichhaltig, abwechslungsreich und von hoher Qualität

    Susanne, 5 night romance trip, Jan 2, 2020

    Verified Expedia guest review

  • 6.0.Good

    Wir hatten 2 Zimmer gebucht. Ein Doppelzimmer für 10 Tage, ein Einzelzimmer für 3 Tage. Das Doppelzimmer war winzig, mit einem 1,60 m Bett, eine durchgehende Matratze und eine Bettdecke. Auf dem Balkon konnte man sich nur im Stehen zu zweit aufhalten. Das Einzelzimmer hingegen hatte 2 zusammen geschobene 90 cm Einzelbetten, insgesamt eine anständige Größe und ein doppelt so großes Bad wie das Doppelzimmer. Was sich die Rezeption bei der Vergabe der Zimmer gedacht hat, ist uns ein Rätsel. Wir sind insgesamt enttäuscht.

    P., 3 night family trip, Dec 30, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Lage hervorragend. Frühstück war gut. Betten müssen erneuert werden.

    5 night trip with friends, Dec 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nära stranden. Bra service. Bra Restaurang. Härlig med inomhus varmbassäng och bastu nu under vinterhalvåret.

    elizabeth, 7 night trip, Dec 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Direkt am Strand, Personal sehr freundlich und hilfsbereit. Sehr leckeres Essen und schönes Zimmer

    2 night trip, Dec 13, 2019

    Verified Expedia guest review

See all 66 reviews