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Grupotel Acapulco Playa - Adults only

Photo gallery for Grupotel Acapulco Playa - Adults only

Exterior
Aerial view
Minibar, in-room safe, desk, laptop workspace
Lounge
Reception

Overview of Grupotel Acapulco Playa - Adults only

Grupotel Acapulco Playa - Adults only

4.0 star property
Adults-only beach hotel with outdoor pool, near El Arenal Beach
8.6 out of 10 Fabulous
8.6/10 Fabulous

153 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Carrer Costa Brava, 2, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Sauna
  • Pool bar
  • Spa services
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • El Arenal Beach - 31 min walk
  • Playa de Palma - 1 min drive
  • Aqualand El Arenal - 6 min drive
  • Paseo Maritime - 11 min drive
  • Plaza Espana - 12 min drive
  • Plaza Mayor de Palma - 12 min drive
  • Cathedral of Santa Maria of Palma - 17 min drive
  • Porto Pi Centro Comercial - 16 min drive
  • Port of Palma de Mallorca - 17 min drive
  • Bellver Castle - 17 min drive
  • Cala Mayor Beach - 17 min drive

Getting around

  • Palma de Mallorca (PMI) - 13 min drive
  • Marratxi Pont d Inca Station - 12 min drive
  • Marratxi Pont d Inca Nou Station - 13 min drive
  • Marratxi Poligon Station - 14 min drive
  • Area shuttle (surcharge)

Restaurants

  • McDonald's - 5 min walk
  • Lino's II - 11 min walk
  • Massilia - 10 min walk
  • Ginger Beach - 2 min walk
  • El Chiringuito Beach House - 7 min walk

About this property

Grupotel Acapulco Playa - Adults only

Grupotel Acapulco Playa - Adults only is a great choice for your beach stay in Palma de Mallorca. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in spa services. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. This upmarket hotel also features a poolside bar, a sauna and a snack bar/deli. Fellow travellers love the helpful staff.

Languages

Catalan, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 180 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Free off-site parking nearby
  • Street parking available

Off-site

  • Area shuttle*

Other information

  • Designated smoking area (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

What to do

  • Beach access
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Sauna

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
  • Local area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Also known as

Acapulco Playa
Grupotel Acapulco
Grupotel Acapulco Hotel
Grupotel Acapulco Hotel Playa
Grupotel Acapulco Playa
Grupotel Acapulco Playa De Palma
Grupotel Acapulco Playa Playa De Palma, Majorca
Grupotel Acapulco Playa Adults Hotel Playa de Palma
Grupotel Acapulco Playa Adults Hotel
Grupotel Acapulco Playa Adults Playa de Palma
Grupotel Acapulco Playa Adults
Grupotel Acapulco Adults Only
Grupotel Acapulco Playa Adults only
Grupotel Acapulco Playa - Adults only Hotel
Grupotel Acapulco Playa - Adults only Palma de Mallorca
Grupotel Acapulco Playa - Adults only Hotel Palma de Mallorca

Frequently asked questions

Does Grupotel Acapulco Playa - Adults only offer free cancellation for a full refund?
Yes, Grupotel Acapulco Playa - Adults only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grupotel Acapulco Playa - Adults only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grupotel Acapulco Playa - Adults only?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Grupotel Acapulco Playa - Adults only?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Acapulco Playa - Adults only?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Grupotel Acapulco Playa - Adults only?
You can check in from 2:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Grupotel Acapulco Playa - Adults only?
No, this hotel doesn't have a casino, but Mallorca Casino (16-min drive) is nearby.
What is there to do at Grupotel Acapulco Playa - Adults only and nearby?
Grupotel Acapulco Playa - Adults only has an outdoor pool and a sauna, as well as a garden.
Are there restaurants at or near Grupotel Acapulco Playa - Adults only?
Yes, there's an on-site restaurant.
Does Grupotel Acapulco Playa - Adults only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grupotel Acapulco Playa - Adults only like?
Grupotel Acapulco Playa - Adults only is a short 2-minute walk from Playa de Palma and 17 minutes' walk from La Porciuncula Church.

Reviews

8.6

Fabulous

8.7/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

The location of this property was fantastic - just a short walk in either direction to lots of restaurants and bars, and the beach directly opposite. The pool area was lovely and very relaxing. Our room was quite a small corner room right by the elevator, so we were woken up most mornings by noise from guests and the cleaners. Because our room was so small, our heads were right by the wall so this was quite disturbing for us. We would stay here again but would request a bigger room further away from the elevator.
Joanna, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel!
Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We very much enjoyed our stay. the staff were all very helpful and friendly and couldn't be nicer. The breakfast buffet was amazing the options were above and beyond what I expected. The atmosphere was great. The room was small, but we were barley there and would rather be outside enjoying the beautiful view of the ocean. I have no complaints at all and would definitely recommend this hotel.
Jacqueline, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Denise, 9-night trip
Verified Expedia guest review

8/10 Very good

This is a good, standard 4 star hotel but it's a basic one. The Staff are very helpful and polite and the hotel is clean but I feel like some things a little old. The beds are very squeaky and move about if you roll over during the night. The marble floors in the hallway outside the bedrooms are so tacky that you can hear the squeaking of shoes from every single person that walks outside! And I'm a heavy sleeper! The Spa is not a Spa.They have no services, just an indoor pool/hot tub and Sauna. That was disappointing. All in all a decent hotel but just lacing that extra to compete with the bigger 4-star hotels
13-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent customer service, quality of the bedrooms is really good and breakfast served is varied.
5-night romance trip
Verified Expedia guest review

8/10 Very good

John Holm, 4-night trip
Verified Hotels.com guest review

8/10 Very good

EREZ, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel and good staff!
10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you so much I’ll definitely come back Staff very friendly especially “Mario” . I’ll recommend it to my friends and family
Ana, 2-night trip
Verified Expedia guest review