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Ahau Tulum
3.5-star beachfront hotel with outdoor pool, near Ven a la Luz Sculpture
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Ahau Tulum
Photo gallery for Ahau Tulum
Overview of Ahau Tulum
8.4 out of 10 Very good
8.4/10 Very good
Property highlights
- Pool
- Airport transfer
- Pet-friendly
- Free WiFi
- Restaurant
- Air conditioning
Carr. Tulum a Boca Paila Km. 7.5, Tulum, QROO, 77760
Main amenities
- Daily housekeeping
- On a private beach
- 2 restaurants and bar/lounge
- Outdoor pool
- Breakfast available
- Beach umbrellas
- Beach sunloungers
- Beach club on site
- Beach towels
- Beach bar
- Room service
- Airport shuttle
Feel at home
- Children stay free
- Private bathroom
- Garden
- Terrace
- Daily housekeeping
- Laundry facilities
Room options
View all photos for Junior Suite Garden view Beach level
Junior Suite Garden view Beach level
View all photos for Junior Suite Oceanfront Top level
Junior Suite Oceanfront Top level
View all photos for Signature Double Room
Signature Double Room
View all photos for Master Suite Oceanfront Top level
Master Suite Oceanfront Top level
View all photos for Junior Suite Oceanfront Beach level
Junior Suite Oceanfront Beach level
View all photos for Master Suite Oceanfront Beach level
Master Suite Oceanfront Beach level
View all photos for Junior Suite Oceanfront Top level
Junior Suite Oceanfront Top level
View all photos for Junior Suite Oceanfront Beach level
Junior Suite Oceanfront Beach level
View all photos for Junior Suite Ocean view Top level
Junior Suite Ocean view Top level
View all photos for Junior Suite Ocean view Beach level
Junior Suite Ocean view Beach level
View all photos for Junior Suite Garden view Top level
Junior Suite Garden view Top level
View all photos for Deluxe Room
Deluxe Room
About this area
What's nearby
- On a private beach
- Tulum Beach - 1 min walk
- Sian Ka'an Biosphere Reserve - 3 min drive
- Tulum National Park - 5 min drive
- Las Palmas Public Beach - 16 min drive
- Playa Paraiso - 18 min drive
- Tulum Mayan Ruins - 15 min drive
- Gran Cenote - 12 min drive
- Soliman Bay - 36 min drive
Getting around
Restaurants
- Arca - 5 min walk
- La Zebra Restaurant - 9 min walk
- Safari - 3 min walk
- Cenzontle - 2 min walk
- Hartwood - 4 min walk
About this property
Ahau Tulum
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.
At a glance
Hotel size
- 24 rooms
Arriving/Leaving
- Check-in time from 3:00 PM until 12:30 AM
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- The front desk is open daily from 7:00 AM - 11:00 PM
- Front desk staff will greet guests on arrival
- If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
- No cots (infant beds)
Pets
- Pets stay for free (dogs only)
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi in rooms
Parking
- On-site parking includes off-street options
Transfers
- Airport shuttle from 6:00 AM to 9:30 PM*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Local cuisine breakfast (surcharge) each morning 7:30 AM–11:00 AM
- 2 restaurants
- Bar/lounge
- Beach bar
- Room service (limited hours)
- Snack bar/deli
- Water dispenser
Travelling with children
- Children stay for free (see details)
What to do
- On a private beach
- Beach club (surcharge)
- Yoga classes
- Surfing/body boarding
- Surfing lessons
- Windsurfing
- Access to nearby health club
- Hiking/biking trails nearby
Services
- Front desk (limited hours)
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Bike hire
- Beach sunloungers
- Beach towels
- Beach umbrellas
- Pool loungers
- Water sports equipment
- Romance packages
Facilities
- Safe-deposit box at front desk
- Garden
- Terrace
- An outdoor pool
- Designer shops on-site
- Bike parking
- Locally owned and organised tours and activities
Accessibility
- Accessible airport shuttle
Room amenities
Home comfort
- Air conditioning
- Dressing gowns
- Iron/ironing board (on request)
Sleep well
- Blackout curtains
- Bed sheets provided
What to enjoy
- Individually furnished and decorated
Freshen up
- Private bathroom
- Rainfall shower heads
- Shower only
- Free toiletries
- Hairdryer (on request)
- Towels
- Toilet paper
Stay connected
- Laptop-friendly workspace
- Free WiFi
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Access via exterior corridors
- LED light bulbs
- Water-efficient toilets only
Special features
Dining
Ahau Restaurant – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Raw Love – Overlooking the garden, this restaurant specialises in vegetarian cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Ahau Beach Club – This beach restaurant only serves lunch. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Fees & policies
Optional extras
- Local cuisine breakfast is offered for an extra charge of approximately USD 25 for adults and USD 12 for children
- Airport shuttle service is offered for an extra charge of USD 10000 per person (return)
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually wrapped food options are available for breakfast, lunch and dinner.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Also known as
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