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All properties in Mérida, Yucatán, Mexico
1 room, 2 adults

City Express Merida

3-star3 stars
Calle 45 No 332 Por calle 54 y calle 56, Col. Benito Juarez Norte, Mérida, YUC, 97119, Mexico

3-star hotel with outdoor pool, near Plaza Galerias Mall
  • Free full breakfast, free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • The staff was very helpful and very friendly and the hotel is in a very nice areaSep 19, 2019
  • I like the location .. very safe . The breakfast very good food . People nice all the…Jul 19, 2019

City Express Merida

from £31
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds

What’s around City Express Merida


  • Plaza Galerias Mall - 30-min walk
  • U.S. Consulate Merida - 2.4 mi / 3.9 km
  • Yucatan International Convention Center - 2.7 mi / 4.3 km
  • The Harbor Lifestyle Mall - 3.1 mi / 5 km
  • Plaza Altabrisa - 3.2 mi / 5.2 km
  • La Isla Mérida Cabo Norte - 3.5 mi / 5.6 km
  • Municipal Palace of Merida - 4.1 mi / 6.7 km
  • Plaza Grande - 4.1 mi / 6.7 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) 13-min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 166 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free on-site self-parking


  • Free area shuttle within 10 kilometers

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business centre
  • One meeting room
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers: 1
  • Year Built – 2011
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Down comforter
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

City Express Merida’s small print

Also known as

  • City Express Merida Hotel
  • City Express Merida
  • City Express Merida Hotel
  • City Express Merida Mérida
  • City Express Merida Hotel Mérida
  • City Express Merida Hotel
  • City Express Merida Mérida
  • City Express Merida Hotel Mérida


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for City Express Merida

  • Does City Express Merida offer free cancellation for a full refund?
    Yes, City Express Merida does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at City Express Merida?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at City Express Merida?
    Yes, there's free self parking.
  • Is there a pool at City Express Merida?
    Yes, there's an outdoor pool.
  • Are pets allowed at City Express Merida?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at City Express Merida?
    You can check in from 3 PM - midnight. Check-out time is 1 PM.
  • Are there restaurants at or near City Express Merida?
    Yes. Nearby restaurants include 100% Natural (9-min walk), Samba Brasil Rodizio (12-min walk) and Boston's (12-min walk).
  • Is there an on-site casino at City Express Merida?
    No, this hotel doesn't have a casino, but Juega Juega Casino (3-min drive) and Diamonds Casino (3-min drive) are both nearby.
  • What is there to do at City Express Merida and nearby?
    City Express Merida has an outdoor pool and a fitness centre.

Recent reviews

Very good 8.0 From 195 reviews

Very good 8.0
good location
great pool
mayra, mx2 night family trip
Very good 8.0
Pool was dirty. They need to clean it and ad chemicals so that the water is clear
ca5 night business trip
Very good 8.0
Good location, nice pool, friendly staff, free breakfast
us1 night family trip
Very good 8.0
Hotel staff was welcoming. Hotel situated at nice place. Breakfast is great. House keeping was poor. Atleast in my room . They will forget keeping water and will not clean room / bathroom nicely.
Harpreet, us5 night trip
Good 6.0
Mal olor
Las habitaciones son amplias y cómodas pero huelen mal y hay mucho ruido exterior
Daniel, mx1 night business trip
Exceptional 10.0
Muy bien!
Excelentes medidas de sanidad
Cynthia, mx1 night family trip
Exceptional 10.0
Buen hotel
Todo bien
Ruth, us1 night trip with friends
Good 6.0
No resultó de mi agrado los blancos que te proporcionan, en particular almohadas y toallas. Muy desagradable el. Aspecto de toallas y las almohadas incómodas.
mariza, mx1 night family trip
Exceptional 10.0
Muy buena atencion
Fue una atención muy buena en todo aspecto
KARINA, mx3 night business trip
Good 6.0
la limpieza puede mejorar
La limpieza en general puede mejorar
Maria Guadalupe Monserrat, mx1 night trip

City Express Merida