All hotels in Oswestry, England, United Kingdom
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Lion Quays Hotel & Spa, Oswestry

4 starsThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
MoretonOswestryEnglandSY11 3ENUnited Kingdom, 0203 027 9779
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Good3.9 / 5
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Vibe
Decent vibe
Value for money
Value for money could be better
34See all 34 Hotels.com reviews
From 1,226 reviewsTripAdvisor Traveller Rating

Lion Quays Hotel & Spa, Oswestry

Hotel Info: 020 3027 9803

from £104
  • Executive Double Room, Canal View
  • Standard Twin Room
  • Standard Double Room
  • Luxury Suite, Canal View

At a glance

Key facts

Hotel size

  • This hotel has 82 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Free RV/bus/truck parking

Also known as

  • Lion Quays Hotel Oswestry
  • Lion Quays Hotel
  • Lion Quays Oswestry
  • Lion Quays
  • Lion Quays Hotel Oswestry
  • Lion Quays Hotel
  • Lion Quays Oswestry
  • Lion Quays

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Full breakfast is offered for an extra charge of GBP 11.95 per person (approximately)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Outdoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 7
  • Meeting rooms 7
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2004
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Lion Quays Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

The Waterside – This restaurant specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Nicos Brasserie – This brasserie specialises in fusion cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Lion Quays Hotel & Spa, Oswestry’s small print

Also known as

  • Lion Quays Hotel Oswestry
  • Lion Quays Hotel
  • Lion Quays Oswestry
  • Lion Quays
  • Lion Quays Hotel Oswestry
  • Lion Quays Hotel
  • Lion Quays Oswestry
  • Lion Quays

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Full breakfast is offered for an extra charge of GBP 11.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 34 reviews

Lion Quays Hotel & Spa, Oswestry
Good3.0 / 5
Ok stay
Good stay poor restaurant service waited over 20 mins for a welcom drink waitress took my order by writing it on the back of her hand Still no drinks so left too go somewhere else found a really nice pub down the road food was half the price and very good quality Breakfast was a good selection by well driy in containers bacon like leather and eggs very rubbery more style over substance Nice place but not really that stylish for a 4 star place only really the prices 4 star had better service in a road side cafe got the feeling no body cared just wanted your money felt a bad situation to have to complain about stay
1 night business trip
Lion Quays Hotel & Spa, Oswestry
Excellent4.0 / 5
Nice stay but could have been better
Here on business for one evening, the restaurant was closed and the evening meal had to be taken at the local 'Nico' restaurant in the Spa building. This was not made clear at the time of booking or on arrival at the hotel. This was confusing as the breakfast was in the normal restaurant orangery/summer house area. At the least the short walk was nice and the area was quiet.
1 night business trip
Lion Quays Hotel & Spa, Oswestry
Outstanding5.0 / 5
lovely hotel and Spa
brilliant, relaxing stay. restaurant is amazing.
1 night trip
Lion Quays Hotel & Spa, Oswestry
Poor1.0 / 5
Pretty terrible
Unfortunately this was a pretty terrible stay. Dinner was very poor and service was dire. Their response to our complaint was less than adequate. It is however a beautiful setting - but certainly not worth the money
1 night romance trip
Lion Quays Hotel & Spa, Oswestry
Good3.0 / 5
Bed choice at Lion Quays
Generally a nice place to stay, spa was good, staff friendly, only fly in the ointment was that even after my husband phoned up and checked we would be getting a proper double bed, we still ended up in a room with two single beds squeezed together to make one big bed and made up has if it is a double bed! (something we are finding quite common in some hotels we have stayed) Not sure why hotels think this is ok to offer to couples, especially on valentines? I know this arrangement may be suitable for some couples, back issues etc, but it would be nice to have the choice of whether we want this style of sleeping, well I thought I did when I booked the room and requested a double bed. Had to go back to reception to sort out out, was re roomed to room with an actual double bed but the room wasn't has spacious or nice has the original one, not sure if it was a down grade, but happy we got a double bed.
1 night romance trip

See all reviews

Lion Quays Hotel & Spa, Oswestry

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