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Sonesta Hotel Cartagena

4-star4 stars
Carrera 9 No 35 104Anillo Vial - Zona Norte, CartagenaBolivarColombia

4-star hotel in La Boquilla with 2 outdoor pools and 2 bars/lounges
  • Free buffet breakfast, free WiFi and free parking
Tasty breakfast
Fantastic service
Location is ok
Amenities are not the best
301See all 301 reviews
From 626 reviewsTripAdvisor Traveller Rating

Sonesta Hotel Cartagena

from £80
  • Standard King Room
  • Standard Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 12 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking (limited)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 bars/lounges
  • 2 poolside bars
  • Restaurant
  • 24-hour room service
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Sauna
  • Pool sunloungers
  • Pool umbrellas
Working away
  • 24-hour business centre
  • Meeting rooms 2
  • Conference space size (feet) - 2293
  • Conference space size (meters) - 213
  • Conference centre
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Terrace
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Restaurante Palenke – This restaurant serves breakfast, lunch and dinner. Open daily.

Sonesta Hotel Cartagena’s small print

Also known as

  • Sonesta Hotel Cartagena
  • Sonesta Cartagena


Guests must contact this hotel in advance to reserve onsite parking. Contact the office using the information on the reservation confirmation received after booking.
This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend. For more details, please contact the property using the information on the reservation confirmation received after booking.

If you are travelling with a child, your property may require you to present the following documents: Parents travelling to Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling to Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling to Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged at checkout to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.
  • Resort fee: COP 7.100.00 per person, per night

Optional extras

Rollaway beds are available for COP 90000.0 per night

Airport shuttle service is offered for an extra charge of COP $40.000 cop per room (return)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sonesta Hotel Cartagena


  • In La Boquilla
  • La Boquilla Beach (15-minute walk)
  • Puerta del Reloj - 5.1 mi / 8.2 km
  • San Felipe de Barajas Castle - 5.4 mi / 8.7 km
  • San Pedro Claver Church and Convent - 6.1 mi / 9.9 km
  • Marbella Beach - 3.1 mi / 5 km
  • San Francisco Church - 3.2 mi / 5.2 km
  • Rafael Nunez Museum and House - 4.5 mi / 7.2 km

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) 8-min drive
  • Free self parking
  • Limited parking
  • Airport shuttle (surcharge)

Recent reviews

Good 7.4 From 301 reviews

Sonesta Hotel Cartagena
Second honeymoon at outstanding hotel.
We were very pleased and satisfied with our 3night stay at Sonesta Hotel. The staff personal was very professional and approachable. Can't fault them in any way. The only two drawbacks were recent expansion of the hotel which meant a lot of construction going on ( will look fab when the new part of the hotel is finished)and, the actual position of the hotel as it is the very last of the big/tall hotels in Cartagena, well away from the Historic Town Centre and even further from the famous Boca Grande. Be prepared having to spend 30000 cop in taxi fares each time you go out as it is way too far to walk. On the other hand, if you prefere peaceful and quiet place well away from drunk, loud and partying tourists then this is the hotel to go for. The Hotels restaurant produces some lovely food at affordable prices arround 30000/40000 cop per meal. Shame the hotel doesn't offer all inclusive form of stay. Would stay again and recommend to everyone.
Peter, gb3 night romance trip
Sonesta Hotel Cartagena
Worse hotel I have stayed in Colombia.
Hotel looks nice in pictures but in reality is like a 2 star Hotel but charging like a 4. Does not have inside lobby. so by 600pm it gets very windy and we had to go to our Room. Elevators look very old. No design. First room they gave us was very dirty ( floor, balcony..even the sheets). 2nd room not as bad but still windows are kept dirty so you cant enjoy as well the nice view. Showers look also old like a 2 star Hotel. Worse part is that they let us checked in but there was no water or air conditioning in the Hotel. Ee had to find another hotel next day. Only good thing is the staff trying to help with ALL that mess and complains from customers. Alvaro and Camilo managers were friendly and tried the best. Carlos helped us with our bags . He was very friendly as well. Owner should put some money on remodeling...make indoor lobby, clean windows and balconies of the whole tower..Remodel showers. Its was our first time at Sonesta hotel... Extremely bad experience. Poor employees and customers.
A Traveller, us2 night trip
Sonesta Hotel Cartagena
Overall our stay was great. The service was really good however, a couple of times we found that the restaurant made mistakes with our meals.
Bryce, au4 night trip
Sonesta Hotel Cartagena
Very Good8.0
Good Hotel but is under improvement
In general the hotel is nice, but you dont have the chance to get a room with ocean view because there are apartments in from of the hotel, and that information is not disclose. The pools doesn't have heat neither showers in the rooms have hot water. The breakfast is good, the hotel is still under construction, the area is accessible to the center of the city and airport. Food at the restaurant are acceptable too.
Monica Escobar, us3 night trip
Sonesta Hotel Cartagena
Over priced
Definitely not worth the money I spent and there was basically non existence of customer service. We were provided with synthetic pillows as premium bedding. Had to scavenge for beach chairs and towels.Would not recommend this hotel. The best day was check out!
Anna, au6 night family trip

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Sonesta Hotel Cartagena

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