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1 room, 2 adults

Hotel Chancellor@Orchard

3.5-star3.5 stars
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Fridge (on request)
  • Dry cleaning/laundry service
28 Cavenagh Road, Singapore, 229635, Singapore

3.5-star hotel with outdoor pool, near Orchard Road
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Fridge (on request)
    • Dry cleaning/laundry service
  • Collect stampsYou can collect™ Rewards stamps here
Great location
Good internet service
Food could be better
Vibe is not too good

Hotel Chancellor@Orchard

  • Deluxe Double Room
  • Premier Double Room
  • Deluxe Triple Room

What’s around Hotel Chancellor@Orchard


  • In Orchard
  • Orchard Road - 1-minute walk
  • Raffles City - 22-minute walk
  • Bugis Street Shopping District - 24-minute walk
  • Merlion - 32-minute walk
  • Mustafa Centre - 32-minute walk
  • Raffles Place - 34-minute walk
  • Singapore Botanic Gardens - 36-minute walk

Getting around

  • Singapore (SIN-Changi) 25-min drive
  • Singapore (XSP-Seletar) 21-min drive
  • Johor Bahru (JHB-Senai Intl.) 63-min drive
  • JB Sentral 53-min drive
  • Somerset Station 6-min walk
  • Dhoby Ghaut Station 8-min walk
  • Bras Basah Station 15-min walk

At a glance

Key facts

Hotel size

  • This hotel has 488 rooms


  • Check-in time starts at 3:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service
Things to do
  • Outdoor pool
  • Children's pool
  • Playground on site
Working away
  • Meeting rooms 4
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Designated smoking areas
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Korean
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Fridge (on request)
  • Daily housekeeping
  • In-room safe

Special features


Bistro@Chancellor – This restaurant serves breakfast, lunch and dinner.

Hotel Chancellor@Orchard’s small print

Also known as

  • Hotel Chancellor@Orchard Singapore
  • Hotel Chancellor@Orchard Hotel Singapore
  • Hotel Chancellor@Orchard
  • Chancellor@Orchard Singapore
  • Hotel Chancellor@Orchard Hotel
  • Hotel Chancellor@Orchard Singapore
  • Hotel Chancellor@Orchard Hotel Singapore
  • Hotel Chancellor@Orchard Hotel
  • Hotel Chancellor@Orchard Singapore

Mandatory fees

Deposit: SGD 50.00 per stay

Optional extras

Self-parking costs SGD 10 per day

Buffet breakfast is offered for an extra charge of SGD 20 for adults and SGD 15 for children (approximately)

Cots/Infant beds are available for SGD $30 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Chancellor@Orchard

  • Does Hotel Chancellor@Orchard offer free cancellation for a full refund?
    Yes, Hotel Chancellor@Orchard does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Chancellor@Orchard?
    Yes. Self-parking costs SGD 10 per day.
  • Is there a pool at Hotel Chancellor@Orchard?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hotel Chancellor@Orchard?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Hotel Chancellor@Orchard?
    You can check in starting at 3:00 PM. Check-out time is noon.
  • Are there restaurants at or near Hotel Chancellor@Orchard?
    Yes, there's an on-site restaurant.

Recent reviews

Good 7.0 From 389 reviews

Fair 4.0
Never Again
I am so glad we were only here for one night. We chose it because it was so close to Orchard Rd, however, given taxis are so affordable in Singapore, I would have saved money getting a nicer but cheaper hotel further away and just get a taxi from the shops instead! The room itself was disappointing. There was a constant an annoying buzzing from the AC vent, the double bed is in the middle of the room but there is only one bedside table on one side - the person sleeping on the other side had no table to put their phone, glass of water, whatever they want next to them. There is also not a single lamp in the room, the lowest light available is a light coming from the back of the bed and it was a horrible cold fluorescent light - not a warm bedroom light at all. We had booked a "city view" room but was given an internal facing room - just seeing the walls of 3 other buildings - when we questioned this we were told its "based on availability" - I didnt have the time or energy to argue. To top it off, when we checked out the next morning, we almost walked right into a huge fresh vomit stain on the carpet that had obviously happened from the night before. All in all a very unpleasant stay, really wish we had gone somewhere else, I have stayed in much nicer hotels for less in Singapore.
gb1 night romance trip
Poor 2.0
Never book Chancellor hotel
The parking was not free, but it was not stated online
gb2 night romance trip
Good 6.0
Good value but don't pay for the breakfast
The room was decent value, clean and with a reasonable amount of space. I paid for the breakfast, which was a mistake. The coffee was consistent- very bitter and pretty undrinkable. The scrambled eggs were like warm, and the Danish pastries and croissant were tiny shrivelled little things that regularly ran out. Coupled with not having enough knives, forks and cups to go round, pretty much a culinary disaster! On the positive side the reception staff were helpful, and the pool is surprisingly good - excellent for anyone who wants to swim reasonable distance as it is quite large and generally quiet.
Tim, gb4 night trip
Fair 4.0
Bad service.. Smelly room... Breakfasts not much option... Water heater not working properly... No bellboy... Carry own luggage... Not reccomended...
gb1 night business trip
Exceptional 10.0
Great location & friendly staff Breakfast was just ok.
KIJEONG, gbFamily trip
Exceptional 10.0
Great stay at Hotel Chancellor
I liked my stay at this hotel. I arrived in the morning before regular check-in time, however, they were able to offer me a room of higher class than I originally booked from them. Everything was clean and tidy. Service was friendly and helpful. Food for breakfast was ok, nothing special. My room on the 9th floor had nice view. There was safe, iron with ironboard and water dispenser. Overall my stay at this hotel was great.
Vjatseslav, gb5 night business trip
Very good 8.0
Close to Metro and orchard road. Comfortable.
Nirmala, gb3 night trip
Very good 8.0
Orchard Road hotel
For the price, the hotel was good. Good breakfast and pool.
David, gb1 night business trip
Very good 8.0
Its was amazing, we love the 2 rooms opposite each other with additional door with privacy. I will book again same room same floor again. Thank you
Choong, sg4 night trip with friends
Good 6.0
Slow during check-in with 5 stuff at the reception counter but only 1 entertained with 1 customer at that time. Was standing there for 5-10mins but no one seems to bother😬. Check out early morning also same, even with only one stuff on duty (1 to 1). Toilet bit of smelly on day one due to maybe not wash properly.
sg3 night family trip

Hotel Chancellor@Orchard

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