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Hotel Chancellor@Orchard

3.5-star hotel in Singapore with outdoor pool and restaurant

  • Free WiFi

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Premier Room - Bathroom
  • Deluxe Room - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 29.
1 / 29Outdoor Pool
28 Cavenagh Road, Singapore, 229635, Singapore
6.8.Good.
  • I hated the service..staffs were neither friendly nor helpful..they were rude the whole…

    Oct 22, 2019

  • good for shopping at orchard and convenient to go anywhere

    Jun 6, 2019

See all 146 reviews

Guests rated location

Shopping
Convenient
Safe
Walkable
Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 488 guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Self parking

For families

  • Cots/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Orchard
  • Orchard Road - 1-minute walk
  • The Paragon - 10-minute walk
  • Lucky Plaza - 12-minute walk
  • Fort Canning Park - 13-minute walk
  • Singapore Management University - 15-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room
  • Premier Room
  • Deluxe Triple Room

What’s around

Landmarks

  • In Orchard
  • Orchard Road - 1-minute walk
  • The Paragon - 10-minute walk
  • Lucky Plaza - 12-minute walk
  • Fort Canning Park - 13-minute walk
  • Singapore Management University - 15-minute walk
  • Scotts Square - 16-minute walk
  • Robertson Quay - 17-minute walk
  • Far East Plaza - 18-minute walk
  • Royal Thai Embassy - 19-minute walk
  • Clarke Quay Mall - 20-minute walk

Getting around

  • Changi Airport (SIN) 27-min drive
  • Singapore (XSP-Seletar) 21-min drive
  • Senai International Airport (JHB) 64-min drive
  • JB Sentral 51-min drive
  • Somerset Station 6-min walk
  • Dhoby Ghaut Station 8-min walk
  • Bras Basah Station 15-min walk
map
See on map
28 Cavenagh Road, Singapore, 229635, Singapore

At a glance

Hotel size

  • This hotel has 488 rooms

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (SGD 10 per day)
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service

Things to do

  • Outdoor pool
  • Children's pool
  • Playground on site

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Indonesian
  • Korean
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bistro@Chancellor – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of SGD 20 for adults and SGD 15 for children (approximately)

Children & extra bedsPay at property

  • Cots/infant beds are available for SGD $30 per night

ParkingPay at property

  • Self-parking costs SGD 10 per day

Policies

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Hotel Chancellor@Orchard Singapore
  • Hotel Chancellor@Orchard Hotel Singapore
  • Hotel Chancellor@Orchard
  • Chancellor@Orchard Singapore
  • Hotel Chancellor@Orchard Hotel
  • Hotel Chancellor@Orchard Singapore
  • Hotel Chancellor@Orchard Hotel Singapore
  • Hotel Chancellor@Orchard Hotel
  • Hotel Chancellor@Orchard Singapore

*See fees & policies for additional details or extra charges

FAQs

  • Yes. Self-parking costs SGD 10 per day.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in starting at 3:00 PM. Check-out time is noon.
  • Yes, there's an on-site restaurant, Bistro@Chancellor. Nearby restaurants include The Curry Culture (3-min walk), Outback Steakhouse (4-min walk) and Joie by Dozo (4-min walk).
  • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (12-min drive) is nearby.
  • Hotel Chancellor@Orchard has an outdoor pool and a garden.
6.8.Good.
  • 6.0.Good

    the taxi out was prompt arriving quickly after requested

    3 night trip, May 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was a great place to stay. Near Orchard, near Dhoby Gout Exchange, near bus station.

    4 night family trip, Apr 30, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Never Again

    I am so glad we were only here for one night. We chose it because it was so close to Orchard Rd, however, given taxis are so affordable in Singapore, I would have saved money getting a nicer but cheaper hotel further away and just get a taxi from the shops instead! The room itself was disappointing. There was a constant an annoying buzzing from the AC vent, the double bed is in the middle of the room but there is only one bedside table on one side - the person sleeping on the other side had no table to put their phone, glass of water, whatever they want next to them. There is also not a single lamp in the room, the lowest light available is a light coming from the back of the bed and it was a horrible cold fluorescent light - not a warm bedroom light at all. We had booked a "city view" room but was given an internal facing room - just seeing the walls of 3 other buildings - when we questioned this we were told its "based on availability" - I didnt have the time or energy to argue. To top it off, when we checked out the next morning, we almost walked right into a huge fresh vomit stain on the carpet that had obviously happened from the night before. All in all a very unpleasant stay, really wish we had gone somewhere else, I have stayed in much nicer hotels for less in Singapore.

    1 night romance trip, Apr 3, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Never book Chancellor hotel

    The parking was not free, but it was not stated online

    2 night romance trip, Mar 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    After Mid night very noisy from Disco nearby the Hotel

    Adisak, 1 night trip, Oct 29, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Helpful staff,good breakfast and great location for sightseeing

    Louise, 3 night trip, Oct 27, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Location was excellent. Foyer was disappointing and staff could be a little friendlier. Room was dark but clean and serviced daily. We were impressed with measures taken by Hotel concerning the Coronavirus. Checking everyone entering Hotel.

    Collene, 4 night family trip, Feb 22, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Its was amazing, we love the 2 rooms opposite each other with additional door with privacy. I will book again same room same floor again. Thank you

    Choong, 4 night trip with friends, Feb 2, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Slow during check-in with 5 stuff at the reception counter but only 1 entertained with 1 customer at that time. Was standing there for 5-10mins but no one seems to bother😬. Check out early morning also same, even with only one stuff on duty (1 to 1). Toilet bit of smelly on day one due to maybe not wash properly.

    3 night family trip, Jan 9, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    The good thing about the hotel is its central location. Despite being slightly old, the room can still be considered comfortable and value for money, considering its location. However, I have serious issues with the staff and services, namely: - The lack of shower gel; and - The lacklustre attitude of the staff. First, housekeeping did not ensure that shower gel was topped up. Second, when I realised there was no shower gel in the dispenser only at midnight, I was informed that housekeeping knocked off at 9-10pm, and there was nothing they could do except provide soap bar for me. Third, after I voiced my displeasure of not getting what I paid for, the room service lied and said that shower gels were not provided in all rooms. This is not logical as there are dispenser in the shower room. Upon checking with the manager at the concierge, it was clarified that the room service staff had lied. Hotel needs improvement in [1] allowing staff to have access to basic amenities when housekeeping knocks off and [2] conveying to staff the importance of good service, and importantly, do not lie or brush off guests.

    Ken, 1 night trip, Jan 9, 2020

    Verified Expedia guest review

See all 146 reviews