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Union Hotel, an Ascend Hotel Collection Member, Brooklyn

2.5 stars2.5 stars
611 DeGraw StBrooklynNY11217United States of America
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Good3.5 / 5
Room
Room needs to be improved
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
221See all 221 Hotels.com reviews
From 384 reviewsTripAdvisor Traveller Rating

Union Hotel, an Ascend Hotel Collection Member, Brooklyn

from £66
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Cozy Room, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free continental breakfast
  • Free reception
  • Coffee/tea in a common area
Working away
  • Business center
  • Meeting rooms
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe

Recent reviews

Good 3.5 /5 from 221 reviews

Union Hotel, an Ascend Hotel Collection Member, Brooklyn
Poor1.0 / 5
Terrible
Terrible service overall
1 night romance trip
Union Hotel, an Ascend Hotel Collection Member, Brooklyn
Good3.0 / 5
Okay hotel for one night
This hotel is good for what we used it for, somewhere to sleep for a night. We could not sleep well due to the fact that you can hear even the slightest noise in there and we could hear the employees all night long. They didn't even try to whisper. The room was way too small.
1 night romance trip
Union Hotel, an Ascend Hotel Collection Member, Brooklyn
Outstanding5.0 / 5
This is my go to hotel any time I go to NYC.
2 night trip
Union Hotel, an Ascend Hotel Collection Member, Brooklyn
Fair2.0 / 5
Overly priced and small
Uncomfortable room. Small tv and small bathroom. Very bizarre set up. No closet.
1 night romance trip
Union Hotel, an Ascend Hotel Collection Member, Brooklyn
Fair2.0 / 5
At least it was clean.
If you get there after dark, there's no light over the door to help you spot the hotel. And in the room, there's just one light way up in the ceiling, which must be at least 9' high. There's no light next to the bed for reading, but then there's no table or shelf next to the bed for a lamp or your phone or your book or anything else. And as stated, the rooms are VERY small. We were upgraded to a "king room," but still had to move VERY carefully around the bed. I've stayed in other hotels with very small rooms, but here there isn't much thought given to efficiency. The bathroom, like the room itself, was clean, but again lighting was an issue. There was just one overhead light way up in the ceiling. There was NO light over the mirror, which makes it quite challenging to put on makeup. The tiny shelf over the sink, which was the only storage in the bathroom, had such a slant that my lipstick rolled right off into the sink. The only storage in the room itself was one drawer under the bed, a few shelves, and the closet, which holds nothing longer than a jacket. And then there's the mattress cover, which other reviews mention. It does indeed make a very odd noise when one moves around. The breakfast is at a restaurant with really great coffee & croissants, but it's three blocks away. Seems the owners could invest just a little more money and this hotel would be much better. Explore other choices, and remember that $20 more per night could buy you a HUGE increase in comfort.
3 night romance trip

See all reviews

Union Hotel, an Ascend Hotel Collection Member, Brooklyn

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