Guests
All properties in Palma de Mallorca, Balearic Islands, Spain

Purohotel Palma

4-star hotel with full-service spa, connected to a shopping centre, near Paseo Maritime

  • Free WiFi
From
£155

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1 / 93Beach
Carrer de Montenegro, 12, Palma de Mallorca, 7012, Mallorca, Spain
8.8.Fabulous.
  • Lovely hotel great staff

    Sep 19, 2021

  • We have stayed many times at the Puro Hotel over the last 15 years and we were very…

    Sep 17, 2021

See all 186 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Intertek Cristal (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Convenient
Dining options
Safe
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 51 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Palma de Mallorca Old Town
  • Paseo Maritime - 2-min walk
  • Lonja de Palma de Mallorca - 2-min walk
  • Paseo del Borne - 4-min walk
  • Cathedral of Santa Maria of Palma - 5-min walk
  • Port of Palma de Mallorca - 41-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room (Puro Urbano)
  • Superior Room (Puro Flow)
  • Junior Suite (Puro Joy)
  • Suite (Puro Oasis)
  • Deluxe Double Room (Wing Flow)
  • Single Room
  • Deluxe Suite, Terrace (Oasis Terraza)

What’s around

Landmarks

  • In Palma de Mallorca Old Town
  • Paseo Maritime - 2-min walk
  • Lonja de Palma de Mallorca - 2-min walk
  • Paseo del Borne - 4-min walk
  • Cathedral of Santa Maria of Palma - 5-min walk
  • Port of Palma de Mallorca - 41-min walk
  • Porto Pi Centro Comercial - 43-min walk
  • Puerto Portals Marina - 6.8 mi / 11 km

Getting around

  • Palma de Mallorca (PMI) 15-min drive
  • Palma de Mallorca Verge de Lluc Station 9-min drive
  • Marratxi Pont d Inca Station 10-min drive
  • Marratxi Pont d Inca Nou Station 11-min drive
  • Intermodal Station 16-min walk
  • Jacint Verdaguer Station 24-min walk
  • Airport shuttle (surcharge)
map
See on map
Carrer de Montenegro, 12, Palma de Mallorca, 7012, Mallorca, Spain

At a glance

Hotel size

  • This hotel has 51 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only)*
  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No on-site parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Room service (during limited hours)

Things to do

  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2004
  • Lift
  • Rooftop terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 52-inch LCD TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Puro Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of EUR 30 per pet, per day

Pool, spa & gym (if applicable)Pay at property

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a smoke detector and window guards on site.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Eurocard. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

  • Puro Hotel Palma de Mallorca
  • Purohotel Palma Hotel
  • Purohotel Palma Palma de Mallorca
  • Purohotel Palma Hotel Palma de Mallorca
  • Puro Hotel
  • Puro Palma de Mallorca
  • Puro Hotel Palma De Mallorca, Majorca
  • Puro
  • Puro Hotel Palma De Mallorca Majorca
  • Purohotel Palma Hotel Palma de Mallorca
  • Purohotel Palma Hotel
  • Purohotel Palma Palma de Mallorca

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Purohotel Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no on-site parking at Purohotel Palma.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 10 kg per pet. There's a charge of EUR 30 per pet, per day.
  • You can check in starting at 3 PM. Check-out time is 11:00 AM. Contactless social distancing is available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Cappuccino Palau March (3-min walk), St. Lorenzo Tapas (3-min walk) and Ca'n Toni (4-min walk).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but Mallorca Casino (11-min drive) is nearby.
  • Purohotel Palma has a spa.
8.8.Fabulous.
  • 10.0.Exceptional

    For one night only

    lovely overnight stay

    Michael, 1 night family trip, Sep 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    hort stay in Palma

    lovely stay in the centre of Palma

    Michael, 3 night family trip, Aug 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Absolute gem of a hotel. Loved everything about it. The location was great and the staff superb. we can't say enough good things about it.

    3 night romance trip, Mar 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel, central position. Great helpful staff.

    Emma, 5 night family trip, Mar 4, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It is a nice hotel in a very good location. However, we where not pleased that our rooms were in seperate buildings. One room was at the back of the building next to the courtyard where the outside sitting/bar area is at it was very noisy in the evening and at night time. The other room we had was spacious but very dark and we missed a comfortable chair to sit on.

    4 night family trip, Oct 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Just gets better

    Always a great night sleep here, quiet and bed so comfy Breakfast excellent as alwaysI love the make over, subtle but I still cool

    Sharon, 1 night trip with friends, Sep 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Palma hotel stay

    Great hotel in the old town just a couple of disappointments 1 roof top bar not manned or functional. 2- I know it is a small thing but when you come to an expensive hotel you expect water by your bed every night, this only happens on your first night. Otherwise I thought staff where great,especially front of house. Breakfast good and fresh only slight disappointment is that they cannot serve you on the terraces (don’t know why) and so we brought our on food out because no room in the restaurant. Overall I thought it was a great hotel and have no hesitation in recommending it

    Michael, 3 night family trip, Aug 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is a lovely hotel in central Palma. We just stayed one night before going on to the beach. An oasis of calm and very stylish. Breakfast was delicious, comfortable beds, beautiful outside courtyard with a palm tree growing through the middle and a rooftop bar/seating area. The plunge pool is very small. One of the lights wasn’t working in our room. Otherwise it was perfect.

    Colin, 1 night trip, Aug 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Book it you won’t be disappointed.

    Great hotel, great location. Will be using again. ve been going to Mallorca for 35 years and this one is up there with the best.

    Lee, 5 night family trip, Aug 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Loved it location and vibe chilled laidback and chic

    4 night romance trip, Jul 15, 2019

    Verified Expedia guest review

See all 186 reviews