8/10 Very good
30 Jan 2023
Good location for Arena.
Hotel was perfect for what we needed; ten minute walk to the AO Arena and 5 from the Printworks, where we had booked a meal.
Has a late bar, for those that want it and was clean and comfortable, with little noise considering it's size.
My one gripe was that, after returning to our room after breakfast on the day of checkout, we found our key card wouldn't open the door. I took the stairs down to reception and the man on duty reset it. I returned to the room for it still not to work. Another trip down to reception, where I was given two new cards. All the way back up the stairs and, you guessed it, neither card would open the door. Luckily, just as I was about to return to reception, the housekeeping staff came by and were able to use their master key to let us in. But of a waste of our time but a minor gripe, caused by technology failing, which didn't spoil our stay.
Buffet breakfast was decent, although I'd like to see some fried eggs and black pudding on offer.
Kevin
Kevin, 1-night family trip
Verified Hotels.com guest review