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Casa Malca

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Escape to Casa Malca, an upscale family-friendly hotel near Sian Ka'an Biosphere Reserve. Unwind with a massage at the spa, practice yoga on the beach, or enjoy a delicious breakfast at one of two restaurants. With free WiFi and self-parking plus access to an art gallery and nature reserve this hotel has everything you need for a relaxing getaway.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Free beach cabanas
  • Free beach club on site
  • Beach towels

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • In-room childcare (surcharge)
  • Private bathroom
  • Separate sitting area
The current price is £404
includes taxes & fees
18 Jun - 19 Jun

Why we love this property

Beach bliss
The beachfront hotel offers free beach cabanas, towels, and a beach club. Guests can experience yoga on white sand or enjoy massages by the shore.
Work and play paradise
Business centre or meeting rooms for work, beach yoga for play. Unwind with spa treatments and enjoy the manager's reception later.
Foodie paradise
This hotel features two restaurants with fusion cuisine and stunning views. The bar, free breakfast, and private dining create culinary magic.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, Garden View

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Beachfront

View from room

Junior Suite, Beachfront

  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Beachfront (Master)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Beachfront (Master)

  • Partial ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

IPod dock, books, MP3 dock, music library

Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

  • Garden view
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bathrooms, Garden View (Village)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Suite, 2 Bathrooms, Garden View (Village)

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

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About the area

Map
Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 11 min walk - 1.0 km
  • Las Palmas Public Beach - 16 min drive - 10.6 km
  • Playa Paraiso - 17 min drive - 11.3 km
  • Tulum Mayan Ruins - 24 min drive - 13.1 km
  • Xel-Há Park - 34 min drive - 34.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 119 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬2 min drive
  • ‪Rosa Negra Tulum - ‬3 min drive
  • ‪ARCA - ‬2 min drive
  • ‪Casa Banana - ‬2 min drive
  • ‪Secrets Tulum Beach Club - ‬2 min drive

About this property

Casa Malca

  • At Casa Malca, you can spend time at the beach enjoying free cabanas, beach massages and yoga, plus you'll only be steps from Tulum Beach. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Philosophy, one of 2 restaurants, serves Fusion cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a health club and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • Shared microwave
  • 24-hour room service

Travelling with children

  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's menu
  • Children's games
  • Beach toys
  • Fence around the pool
  • Lifeguard on-site

What to do

  • On the beach
  • Free beach club
  • Padel court
  • Beach yoga
  • Beach volleyball
  • Winery release events
  • Pool table
  • Bike tour information
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Co-working spaces
  • Conference centre (1292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free bike hire
  • Free pool cabanas
  • Beach towels
  • Bike storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Communal living room
  • Health club
  • An outdoor pool
  • An indoor pool
  • Art gallery on-site
  • Bicycle parking
  • Full-service spa
  • Outdoor padel court
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Music library
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Accessible airport shuttle
  • Wheelchairs available on site
  • Hand-held shower heads
  • Magnifying mirror
  • Fixed shower seat
  • Transfer shower
  • Well-lit path to entrance
  • 1 steps to reach property
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in room
  • Hardwood flooring in public areas

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Day bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Garden
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Philosophy – This beachfront fine-dining restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 420 per vehicle (return. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 12:30 AM and 1:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is a service fee of 10 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca
Casa Malca Hotel
Casa Malca Tulum
Casa Malca Hotel Tulum

Frequently asked questions

Is there a pool at Casa Malca?

Yes, there's an indoor pool, an outdoor pool and a children's pool.

Are pets allowed at Casa Malca?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Casa Malca?

Yes, there's free self parking.

Is an airport shuttle service offered by Casa Malca?

Yes, an airport shuttle is available. The charge is USD 420 per vehicle return.

What are the check-in and check-out times at Casa Malca?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Casa Malca and nearby?

Have fun with on-site activities such as volleyball, beach yoga and cycling. Additional recreation on-site includes volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Casa Malca also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Casa Malca?

Yes, there are 2 on-site restaurants, featuring beachfront dining, Fusion cuisine and ocean views.

Does Casa Malca have any outdoor private spaces?

Yes, every room features a furnished balcony or patio and a garden.

What's the area around Casa Malca like?

Casa Malca is a short 1-minute walk from Tulum Beach and 7 minutes' walk from Sian Ka'an Biosphere Reserve.

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Reviews

Casa Malca Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was beautiful, well-maintained, and offered stunning views with soft sand and peaceful surroundings. (10 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Food
Art
Breakfast
Beach
Restaurant
Water
Ambience
Art galleries

Reviews

Verified

10/10 Exceptional

We had an exceptional stay at Casa Malca from start to finish. The entire experience exceeded our expectations. The staff were outstanding throughout our stay—friendly, attentive, and always willing to go the extra mile to ensure everything was perfect. Nothing ever seemed too much trouble, and their genuine hospitality made a lasting impression. The location was ideal for us: peacefully removed from the busier party areas, yet still conveniently close to a great selection of restaurants, bars, and local attractions. The property itself is beautiful, with its unique design, eclectic artwork, and distinctive character creating a truly memorable atmosphere. Every detail adds to the charm and brings the hotel to life. Breakfast was another highlight. Each morning we enjoyed ordering from a varied menu, and every dish we tried was fresh, well-prepared, and delicious. We genuinely could not fault our experience at Casa Malca. It is a special place that combines luxury, character, and exceptional service, and we would highly recommend it to anyone visiting the area.
Andrew, 7-night trip
Verified

10/10 Exceptional

The room and the staff were amazing.
Yadimar, 3-night trip
Verified

10/10 Exceptional

My stay at Hotel Casa Malca was outstanding. The staff were incredible, and the concierge service was on top of everything — always checking in, always available, and there for us 24/7. The food was excellent, and everything was perfect. I would definitely go back anytime.
Sara, 4-night trip
Verified

10/10 Exceptional

Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
Luz, 1-night trip
Verified

10/10 Exceptional

My room was unique, well appointed, and had an amazing garden/jungle view!! The staff could not have been more accommodating and pleasant. The beach was as beautiful as some I’ve seen in Hawaii and I would highly recommend this cool property!
Katherine, 3-night trip
Verified

10/10 Exceptional

The room was beyond our expectations! Perfect. The staff was amazing! The whole place was simply magical!
The beach outside our room
Hotel entrance
Tanquil, 4-night trip
Verified

10/10 Exceptional

Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️
shahbaz, 3-night trip
Verified

10/10 Exceptional

Great staff
Yan, 5-night trip
Verified

10/10 Exceptional

Love this hotel!

We've stayed here multiple times and the service and hotel are always excellent.
Kevin, 3-night trip
Verified

10/10 Exceptional

Nice property, friendly staff
garry, 4-night trip
Verified

10/10 Exceptional

Our stay at Casa Malca was absolutely wonderful from beginning to end. From the moment we arrived, we felt welcomed and cared for, and that feeling stayed with us throughout our entire stay. The property itself is truly unique — a perfect mix of art, design, and nature. It has a relaxing and peaceful atmosphere that makes it easy to disconnect and simply enjoy the surroundings. Every corner of the resort feels thoughtfully curated, yet warm and inviting at the same time. Our room was huge, beautifully designed, and extremely comfortable. The beds were especially cozy, making it easy to unwind and get a great night’s sleep after long days by the sea. The staff was exceptional — genuinely kind, attentive, and always ready to help. From the front desk team to the restaurant staff and the people working on the beach, everyone went above and beyond to make sure we had the best experience possible. The beach was beautiful, with soft sand and stunning views. Even though there were waves during our stay, it only added to the charm and natural beauty of the setting. Overall, Casa Malca is a special place that offers a perfect combination of comfort, tranquility, and character. We left with amazing memories and would absolutely love to return.
galina, 6-night trip
Verified

10/10 Exceptional

Beautiful property with lush landscaping. Beach and sand was perfection!!
Caroline, 4-night trip
Verified

10/10 Exceptional

Lovely service, beautiful rooms. Everything was top notch
Simon, 4-night trip
Verified

10/10 Exceptional

Relaxed and clean. Food was great and so was the staff. Rooms are big and the property is simply wonderful.
Aisha, 5-night trip
Verified

10/10 Exceptional

Casa. Malca.

Awesome, great staff
AUBREY, 3-night trip
Verified

10/10 Exceptional

The whole property is amazing. Staff was very friendly and accommodating to whatever we asked of them. The unique artwork really sets it apart from any other property that I have stayed at in the Caribbean.
Karl, 4-night trip
Verified

10/10 Exceptional

AMAZING property with even better staff. Would recommend. Beaches were beautiful, spa had a cold plunge, sauna, steam and jacuzzi that we utilized everyday. Staff was super friendly and attentive. Shops and restaurants surround the area making it a great location. Hope to be back some day!
Ivana, 4-night trip
Verified

10/10 Exceptional

Casa Malca is a truly unique hotel. Beautifully appointed with incredible art. The rooms are fantastic and the staff very warm, welcoming and helpful. I would highly recommend it for a stay in Tulum
William James, 7-night trip
Verified

10/10 Exceptional

Casa Malca exceeded every expectation I had. The hotel is absolutely stunning and the art pieces are just exceptional. The staff offers the best hospitality I have experienced in my many trips to Mexico. I will be returning soon to Casa Malca!
Lebsinay, 4-night trip
Verified

10/10 Exceptional

Superior service form the entire staff. They go the extra mile to make your stay as enjoyable as possible.
Richard, 4-night trip
Verified

10/10 Exceptional

Wonderful. Beautiful and well decorated property. Very friendly and professional staff. Food was delicious. We fel very welcomed the moment we set foor on the property. Highly recommend for adults and families.
Paulo, 2-night trip
Verified

10/10 Exceptional

The best in Tulum

The was my 3rd visit to Casa Malca. I went for the birthday and they treated me so very well. The service and staff are the best in Tulum.
Tiffany, 2-night trip
Verified

10/10 Exceptional

i came to celebrate my birthday and they welcomed me with a complimentary bottle of champagne and room upgrade, service was outstanding, they even gave me a spa discount and finally a beautiful candle as a birthday gift. love this hotel, it was my 5th time staying in it.
Marina, 4-night trip
Verified

10/10 Exceptional

Our stay was amazing, and everyone went above and beyond to make us feel welcome. The place was absolutely beautiful. A big thank you to Luis for the stunning photos and showing us around, and to Alejandro for the thoughtful birthday cake. The team at the restaurant made breakfast a wonderful experience, with outstanding service every day. We’re truly grateful for everything!
Todd Owen, 2-night trip
Verified

10/10 Exceptional

I loved the friendliness of the staff. We celebrated our 1 year olds birthday here and they went above and beyond to accommodate us. The resort was always clean and well taken care of. The food was prepared well and tasty. Artwork was amazing. Very nice place!
Kristina Diann, 5-night trip