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Neptune Pwani Beach Resort & Spa Zanzibar

4.0 star property
Kiwengwa beachfront hotel with 6 restaurants, spa

Choose dates to view prices

Escape to Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive, where sun-kissed days and tranquil nights await. With 2 beach bars and a swim-up bar, indulge in refreshing cocktails while taking in breathtaking ocean views. Guests can unwind at the onsite spa with manicures/pedicures or rejuvenate with international cuisine at one of 6 restaurants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 beach bars
  • 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Fitness centre
  • Sauna
  • Beach umbrellas
  • Beach sunloungers
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Free cots/infant beds
  • Playground on-site
  • In-room childcare (surcharge)
  • Private bathroom
  • Garden
  • Terrace
The current price is £384
includes taxes & fees
3 Jun - 4 Jun

Why we love this property

Seaside bliss
This hotel offers sandy beach relaxation with umbrellas and loungers. Two beach bars and a beachfront restaurant await, with snorkelling nearby.
Work and beach bliss
Tackle business tasks in the dedicated centre, then hit the beach bars for relaxation. The spa offers massages and body treatments to unwind.
Pure relaxation
A full-service spa offers massage, body treatments, and facials at this hotel. Guests can unwind in the sauna or Turkish bath after visiting the fitness room.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Garden Room Partial Ocean View

Minibar, in-room safe, blackout curtains, free cots/infant beds

Deluxe Garden Room Partial Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Beach Side Room

Deluxe Beach Side Room | Beach/ocean view

Deluxe Beach Side Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Beach Front Suite

Beach Front Suite | Minibar, in-room safe, blackout curtains, free cots/infant beds

Beach Front Suite

  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Garden View Room

Minibar, in-room safe, blackout curtains, free cots/infant beds

Deluxe Garden View Room

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Beachfront Room

Minibar, in-room safe, blackout curtains, free cots/infant beds

Deluxe Beachfront Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Map
Pawni Mchangani, Kiwengwa

What's nearby

  • Mapenzi Beach - 8 min walk - 0.7 km
  • Pwani Mchangani Beach - 3 min drive - 1.5 km
  • Kiwengwa Beach - 5 min drive - 2.6 km
  • Kendwa Beach - 48 min drive - 30.1 km
  • Nungwi Beach - 48 min drive - 31.6 km

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) - 74 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Green & Grill - ‬11 min walk
  • ‪Mzee Husa Restaurant - ‬7 min drive
  • ‪Andiamo - ‬10 min walk
  • ‪Zanziblue - ‬7 min drive
  • ‪Yako - ‬9 min drive

About this property

Neptune Pwani Beach Resort & Spa Zanzibar

  • At Neptune Pwani Beach Resort & Spa Zanzibar, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 10-minute drive of Kiwengwa Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Pwani, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this all-inclusive hotel include 2 beach bars, a poolside bar and a fitness centre.

All-inclusive details

  • This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All à la carte meals and snacks included
    • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

  • All land activities and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 2 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Pool table
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Beach sunloungers
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Mosquito nets
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

Pwani – This beachfront buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Namaste – This beachfront theme restaurant specialises in Indian cuisine and only serves dinner. Reservations are required. Open daily.
Gusti – This beach theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Narai Thai – This theme restaurant specialises in Thai cuisine and is located by the pool. Reservations are required. Open daily.
Samaki – This fine-dining restaurant specialises in seafood. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 5.00 per person, per night
  • An effective city/local tax rate of 12.00 per cent will be charged

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 235

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Neptune Pwani

Neptune Pwani Beach

Neptune Pwani Beach All Inclusive

Neptune Pwani Beach All Inclusive Kiwengwa

Neptune Pwani Beach Resort All Inclusive

Neptune Pwani Beach Resort All Inclusive Kiwengwa

Pwani Neptune

Neptune Pwani Beach Resort Spa All Inclusive

Neptune Pwani & Spa Zanzibar

Neptune Pwani Beach Resort Spa

Neptune Pwani Beach Resort Spa All Inclusive

Neptune Pwani Beach Resort & Spa Zanzibar Hotel

Neptune Pwani Beach Resort & Spa Zanzibar Kiwengwa

Neptune Pwani Beach Resort Spa Zanzibar All Inclusive

Neptune Pwani Beach Resort & Spa Zanzibar Hotel Kiwengwa

Frequently asked questions

Does Neptune Pwani Beach Resort & Spa Zanzibar offer free cancellation for a full refund?

Yes, Neptune Pwani Beach Resort & Spa Zanzibar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Neptune Pwani Beach Resort & Spa Zanzibar?

Yes, there are 2 outdoor pools.

Are pets allowed at Neptune Pwani Beach Resort & Spa Zanzibar?

Sorry, pets aren't allowed.

Is parking offered on site at Neptune Pwani Beach Resort & Spa Zanzibar?

Yes, there's free self parking.

Is an airport shuttle service offered by Neptune Pwani Beach Resort & Spa Zanzibar?

Yes, an airport shuttle is available. The charge is USD 235.

What are the check-in and check-out times at Neptune Pwani Beach Resort & Spa Zanzibar?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11 AM.

What is there to do at Neptune Pwani Beach Resort & Spa Zanzibar and nearby?

Have fun with nearby activities such as fishing, snorkelling and windsurfing. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Neptune Pwani Beach Resort & Spa Zanzibar also has 2 beach bars, a sauna and a Turkish bath, as well as an arcade and a garden.

Are there restaurants at or near Neptune Pwani Beach Resort & Spa Zanzibar?

Yes, there are 6 on-site restaurants, featuring beachfront dining and international cuisine.

What's the area around Neptune Pwani Beach Resort & Spa Zanzibar like?

Neptune Pwani Beach Resort & Spa Zanzibar is located a short 15-minute walk from Mapenzi Beach.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

8.6

Location

9.0

Staff & service

9.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Great place

Great place, very kind service
suhad, 4-night trip
Verified

10/10 Exceptional

The rooms were impeccable, beautiful. The grounds were immaculately maintained. The staff and overall customer service was top notch, among the best we've ever encountered. The food was outstanding....much better than cruise ship food. We couldn't have been more impressed.
James, 3-night trip
Verified

8/10 Very good

I had a good birthday party there the only thing I didn’t like is people smoking in common areas some guests are not smokers the resort needs to find a designated area for smoking
Alice, 4-night trip
Verified

6/10 Good

The property was great , the staff was great however my stay was not pleasant due to beach vendors harassing tourist at all times I couldn’t go swim in ocean because they wouldn’t leave me alone, and even after I told them I was not interested in anything from them they proceeded to disrespect me and say rude things. Because of this I will only return to Zanzibar if the hotel has a private beach because the harassment from the local vendors and the so called “ Masai” people is wayyyyy too much, I couldn’t even enjoy laying on the beach , they would constantly try to talk to me , it was very uncomfortable to even be near the water.
Maira, 4-night trip
Verified

8/10 Very good

War sehr schön, schöne Anlage, kann man empfehlen
Kai, 6-night trip
Verified

6/10 Good

Bel endroit mais le reste pas top

Bel accueil Mais amélioration à faire sur le service et la manière de se comporter avec les clients pour notamment l’un d’entre eux. Le repas est bof Je ne recommande pas plus que ça
1-night trip
Verified

8/10 Very good

The beach was gorgeous. I know a lot of people said you couldn’t swim for some reason but I had no problem at all. There were some seaweed/grassy patches but you could easily avoid them and just be in the white powdered sand. The facilities were clean and unique. I loved all the wood. The cleaning ladies were very friendly and cleaned the room daily and also did a turn down service in the evening where they sprayed for mosquitos. I don’t think I saw one mosquito the whole time I was there! The pool was beautiful! Service is a tad slow but it’s vacation so we were not in a rush for anything. You could always go to the bar or swim up to the bar to get a drink if you couldn’t wait for a server to come around. The property was well maintained with beautiful flowers and landscaping. The food was good. I wasn’t blown away by any of it but I also didn’t have a bad experience at all. Just overall good food. We tried the Italian and the Indian specialty restaurants which were all inclusive and they were good. The Indian was the best. The main restaurant buffet was decent. We did not try the Thai restaurant (which was also in the all-inclusive package) and we did not try the seafood restaurant which was NOT in the all-inclusive. Overall it was a very pleasant experience and I would go back if the opportunity arises.
3-night trip
Verified

10/10 Exceptional

I had a wonderful experience staying at the Neptune Pwani Resort & Spa. The food was excellent, especially on African Night. The staff are professional yet very friendly making every effort to help make my stay as comfortable as possible. That was important to me since I was traveling as a single woman. The purpose of this trip was to celebrate my 70th birthday. The restaurant staff surprised me with a Birthday Cake, Swahili style birthday song and dancing. It was fantastic!! The spa was relaxing yet energizing and nightly entertainment was enjoyable also.
Helen, 5-night trip
Verified

2/10 Poor

Plus un club de vacances qu'un hôtel de luxe

L'hôtel n'est pas du tout à la hauteur d'un 5 étoile, il est tout juste équivalent à un clubmed 3 étoile. Les infrastructures sont vétustes, le ménage des chambres n'est pas irréprochable, le personnel est un jour sympa un jour négligeant. Le prix n'est absolument pas justifier par rapport à la prestation. Les excursions sont trop chère (nous avons trouver au moins 30% moins cher à l'hôtel voisin) La partie restauration est correcte (les 3 restos sous réservation mais inclus dans la formule all inclusive sont très bon) concernant le resto principal (en buffet) c'est bon mais sans plus. Je pense que cet hôtel est plus destiné au famille, vu l'animation, les activités, le club enfant etc... Par contre si vous êtes en lune de miel et que vous cherchez du luxe et du calme alors passez votre chemin
Hich, 7-night trip
Verified

10/10 Exceptional

Excellent vacation!

Service and food were excellent. The pools amazingly clean and beautifully designed. Our rooms were beautiful.
chacea, 4-night trip
Verified

8/10 Very good

hotel n a good location with excellent beach

Thoroughly enjoyed our stay. It is one of the best all inclusive hotels we have stayed in.
MJP, 5-night trip
Verified

10/10 Exceptional

Nice hotel doesn't let u spend lot of money

The hotel has a great security which makes u feel safe , the workers were very nice and the best thing that's everything was freee , the snack bar, lunch, dinner , Thai restroom etc. at dinner time it had great shows
Raed, 8-night trip
Verified

10/10 Exceptional

Great Experience

6 nights 7 days, very relaxing birthday vacation. Great food variety on site (Thai, Italian, Indian, Seafood & main restaurant). Food was superb especially the Indian. Staff was polite & attentive, two thumbs up
Shari, 6-night trip
Verified

10/10 Exceptional

32 Birthday Vacation

I am so happy and satisfied with my recent stay at Neptune Pwani. I celebrated my 32nd birthday there in hopes of having a relaxing, quiet, and culturally filled birthday. The staff not only went above and beyond by singing and dancing with me and to me for my birthday but the entire staff on the resort were very accommodating, polite and present to my needs. The front desk hostess assisted with excursion recommendations so that I could get a full feel of the culture in Zanzibar and that is exactly what I got! I plan on 100% coming back in the future.
Verified

8/10 Very good

Très bel hotel all inclusive!

Après un petit soucis de climatisation bruyante, le directeur nous a gentillement surclassé, donc un grand merci :) La plage est protégée des BeachBoys, ce qui est vraiment un gros plus pour la tranquillité, surtout qu'elle est magnifique et bien ombragée ! Le spa est sympathique. Juste déception côté excursions, qui sont hors de prix et de piètre qualité (par contre le centre de plongée est TOP !).
Verified

8/10 Very good

cadre magnifique pour ce neptune

Très bon séjour dans un cadre typique africain avec un bon niveau de prestations à 1h de l'aéroport.
Verified

10/10 Exceptional

On the beach

Great place, very friendly. Food usually excellent, occasionally only good.
Verified

8/10 Very good

We enjoyed our stay, more like a 4 star

Our room was nice and spacious. It smelt a little musty and the bedding was bobbly which was a little uncomfortable. Lovely pool and beach area. Good drinks service throughout the day. The only staff that let the hotel down were the reception staff. They weren't very friendly and didn't seem to want to help very much if you had a problem or a question. The complete opposite of all the other staff and cleaners etc. Italian restaurant was lovely. Overall, we had a nice trip. I would however say that this hotel is a good four staff rather than five.
Verified

6/10 Good

Horrible service! Avoid at all cost

The property was great and we had a good time however when we were ready to check out they asked us to pay for the additional night we added despite paying it well in advance. They were disorganized, inefficient and lacked professionalism in dealing with the issue. They would not let us leave making us late for our flight and told our driver to not get in the car. It took them 30min to go through their banking records to realize we did actually pay them. They did not apologize for their error and was very rude to our family.
Verified

8/10 Very good

insgesamt Sehr gut

kleines Manko: die Getränke im Inklusive programm sind qualitativ wirklich nicht gut. Ganz schlimm ist die Weinqualität. Auch wenn man kostepflichtigen Wein bestellt, kommt der Rotwein aus der Kühlung!!! Coktails werden sehr lieblos gemacht und auch nicht richtig aufgemixt. Aber ansonsten ein Super tolles Hotel
Verified

8/10 Very good

Very nice hotel

Nice and clean. I enjoyed my stay. very beautiful place
Verified

10/10 Exceptional

Fantastic

I am not in the habit of writing personal messages for travel (business or pleasure) that I undertake but in this case I am willing to make an exception. I travelled with my family of 4 to Zanzibar staying at the Neptune resort from July 10 – 23 this year. We encountered some problems in the first few days, specifically, with the hot water provision and so I raised my concerns. We spoke to the General Manager about our concerns. His sense of duty and care towards guests was immediately apparent and he proceeded to resolve matters resulting not only in our complete satisfaction but, in fact, exceeding our expectations of customer service for any top hotel internationally. I am sure his example is one of the primary reasons why the service and pleasantness of the staff generally at the resort is so fantastic.
Verified

10/10 Exceptional

Beautiful hotel, grounds and beach!

I went to this hotel mainly for the beautiful beaches but was also so impressed with the super well maintained resort grounds and spectacular rooms. The flowers and vegetation were so well looked after and the rooms were very clean and very nicely decorated. The balcony I had was huge with great views. My one complaint would be that the music played at the beach bar was terrible and played the same songs over and over again. It reminded me of bad elevator music. Otherwise I loved the resort and the beach was amazing! Security was nice to have on the beach too. I was less hounded on this beach compared to other beaches on the island. I will try to return later this year!
Verified

8/10 Very good

Fantastic Time at Neptune

The hotel staff are incredibly friendly - nothing is too much effort for them. I think the cocktails on all-inclusive need a bit of work - don't know if they water it down a bit. Some of the evening entertainment wasn't very lively - could create a better island holiday vibe with this and the acrobats they used for one night during our stay was amazing.
Verified

8/10 Very good

Great food and service

Overall friendly and helpful staff, with a good variety of dining options and a good spa. There are a variety of restaurants you can dine at in addition to the main restaurant. The Thai restaurant offered a unique sticky rice pudding - without rice :) Organised activities such a snorkeling and diving from the hotel were very expensive, in the end we went elsewhere to do these things.