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Hotel Trusty Shinsaibashi

3.5-star3.5 stars
3 Chome-3-17 MinamisenbaChuo-ku, OsakaOsaka-fu542-0081Japan

3.5-star hotel with restaurant, near Shinsaibashi Shopping Arcade
  • Free WiFi
Very Good8.2
  • Good value hotel in great location near Shinsaibashi shopping area and also the train…Mar 17, 2018
  • Couple of mins walk from Shinsaibashi station and very close to amenities. Clean,…May 1, 2017
175See all 175 reviews
From 181 reviewsTripAdvisor Traveller Rating

Hotel Trusty Shinsaibashi

from £61
  • Standard Double Room, Non Smoking (Bed Width 160cm)
  • Semi-double Room,Non Smoking (Bed Width 120-130cm)
  • Standard Twin Room, Non Smoking
  • Economy Double Room, Non Smoking (Bed Width 140cm)
  • Semi-double Room, Smoking (Bed Width 120-130cm)
  • Economy Double Room, Smoking (Bed Width 140cm)
  • Standard Double Room, Smoking (Bed Width 160cm)
  • Standard Twin Room, Smoking
  • Semi-double Room, Non Smoking (Adjoining Room not connected - 2 Rooms)
  • Standard Twin Room, Non Smoking (Adjoining Room not connected - 2 Rooms)

About Hotel Trusty Shinsaibashi

Osaka hotel near subway with large rooms and free WiFi

In south central Osaka

Located in the Namba area of southern Osaka, Hotel Trusty Shinsaibashi is a 3-minute walk from Shinsaibashi Subway Station. The always busy Shinsaibashi Shopping Street is an 8-minute walk, and the canal side bars and restaurants in Dotonbori are 10 minutes away on foot.

Train to Osaka Castle

You can catch the train at nearby Shinsaibashi Station for a 30-minute ride to Osaka Castle, surrounded by moats in Nishinomaru Garden. Families with kids can head to the Osaka Science Museum, a 22-minute train trip, and the Osaka Aquarium is a 16-minute drive from the hotel.

Italian food with flair

You can enjoy a relaxing start each morning with coffee and breakfast at the café, while dinners at the hotel restaurant feature Italian dishes served by a performance chef. You can also find vending machines on each floor.

Free WiFi, movie rentals

All 211 spacious rooms have sofa beds and convenient work desks, and you'll appreciate tech amenities like free WiFi and flat-screen TVs with on-demand movie rentals. You can store food or drinks in the fridge, and the bathrooms feature large bathtubs to help you relax.

At a glance

Key facts

Hotel size

  • This hotel has 211 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 3 PM-4 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 20

Travelling with others


  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Working away
  • One meeting room
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Built in 2005
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge (on request)
  • Daily housekeeping

Special features


Bruno del Vino – This restaurant serves lunch and dinner.

Bruno del Vino – This café serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Hotel Trusty Shinsaibashi’s small print

Also known as

  • Hotel Trusty Shinsaibashi Osaka
  • Hotel Trusty Shinsaibashi
  • Trusty Shinsaibashi Osaka
  • Trusty Shinsaibashi
  • Trusty Shinsaibashi Hotel
  • Trusty Shinsaibashi
  • Trusty Shinsaibashi Osaka


Guests must contact this hotel in advance to reserve a crib (infant bed). Contact the office using the information on the reservation confirmation received after booking.

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Optional extras

Valet parking costs JPY 2500 per night

Buffet breakfast is offered for an extra charge of JPY 1944 for adults and JPY 1100 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Trusty Shinsaibashi


  • In Namba
  • Osaka Science Museum (30-minute walk)
  • Osaka Castle (41-minute walk)
  • Shinsaibashi Shopping Arcade (3-minute walk)
  • Osaka Museum of History (26-minute walk)
  • Tsutenkaku Tower (35-minute walk)
  • Shitennoji Temple (41-minute walk)
  • Mint Museum (45-minute walk)

Getting around

  • Osaka (ITM-Itami) 24-min drive
  • Osaka (KIX-Kansai Intl.) 55-min drive
  • Kobe (UKB) 58-min drive
  • Osaka Namba Station 15-min walk
  • Osaka Kitntetsu-Nipponbashi Station 16-min walk
  • Osaka Sakuragawa Station 25-min walk
  • Shinsaibashi Station 4-min walk
  • Nagahoribashi Station 6-min walk
  • Yotsubashi Station 8-min walk
  • Valet parking (surcharge)

Recent reviews

Very Good 8.2 From 175 reviews

Hotel Trusty Shinsaibashi
Great location hotel with nice decor.
Great location. Easy walk to Ame-Mura Tourist area and famous Dotonbori. Just a beat off the path so you don't feel claustrophobic. Only a smoking room was available and it definitely reeked of smoke but that is not the hotel's fault. Great decor and wonderful service. Late check out was incredibly useful.
David, jp1 night trip
Hotel Trusty Shinsaibashi
The room is extremely tight, you can hardly open your luggage. Front desk is unfriendly. Area is in the center of shopping district.
A Traveller, ph3 night trip
Hotel Trusty Shinsaibashi
Little gem in Osaka
The hotel is a gem. Located in a convenient but quiet part of the area. We had everything everything we needed close by. We really enjoyed our stay here.
A Traveller, as3 night romance trip
Hotel Trusty Shinsaibashi
Don't stay if you have other options
Pros Lobby and the buildling looks good Location is ok, few mins from shisaibashi station, but i prefer somewhere near namba Cons Worst staff attitude I have seen so far (they will still do it for you but they are unfriendly and don't look you in the eye). Room is very small, unlike what you are seeing on photo (about the size of 2 double beds, that's it). Just bearly fit 2 people Room condition is basic, no wow factor. They charge for water too, the only water source is tap water I suggest you look elsewhere unless there is no other options with similar price tag and location. This hotel is livable for sure but not an enjoyable one
A Traveller, as3 night romance trip
Hotel Trusty Shinsaibashi
3 days at Osaka
We stayed at a standard on smoking room. Room itself is a bit old and worn down. Location is very good right next to main shopping street. Overall a good experience.
Philip Ho Yan, ca2 night family trip

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Hotel Trusty Shinsaibashi

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