Hotel Okada, Hakone: Info, Photos, Reviews

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Down duvets, in-room safe, free WiFi, bed sheets

Overview
Rooms
Location
Amenities
Policies

Mountain Hakone ryokan with restaurant

8.4/10 Very good

576 verified Hotels.com guest reviews

Property highlights

Pool

Onsen

Spa

Free parking

Free WiFi

Restaurant

191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Hakone, Kanagawa-ken, 250-0312

Main amenities

Daily housekeeping
Restaurants
Hot springs
Room service
Coffee shop/cafe
Spa services
Massage/treatment rooms
4 meeting rooms
Terrace
24-hour front desk
Garden
Front desk safe

Feel at home

Private bathroom
Television
Garden
Terrace
Daily housekeeping
Lift

Room options

About this area

What's nearby

On the boardwalk
Fuji-Hakone-Izu National Park - 12 min drive
Odawara Castle - 13 min drive
Hakone Open Air Museum - 14 min drive
Hakone Kowakien Yunessun - 14 min drive
Lake Ashi - 17 min drive
Pola Museum of Art - 20 min drive
Ōwakudani - 21 min drive
Hakone Shrine - 21 min drive
Mishima Sky Walk - 25 min drive
Gotemba Premium Outlets - 34 min drive

Getting around

Tokyo (HND-Haneda) - 72 min drive
Hakone Ohiradai Station - 8 min drive
Hakone-Itabashi Station - 9 min drive
Hakone Yumoto Station - 19 min walk

Restaurants

界箱根御食事処 - 12 min walk
はつ花そば新館 - 13 min walk
日清亭本店 - 17 min walk
画廊喫茶ユトリロ - 17 min walk
箱根暁庵箱根店 - 2 min walk

About this property

Hotel Okada

When you stay at Hotel Okada, you'll be 5.8 mi (9.4 km) from Hakone Open Air Museum and 6.1 mi (9.9 km) from Hakone Kowakien Yunessun. You can indulge in deep-tissue massages, facials or aromatherapy, and Sky Lounge serves breakfast and dinner. Other highlights at this upmarket ryokan include a snack bar/deli, a terrace and a garden. Fellow travellers like the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

103 rooms
Arranged over 12 floors

Arriving/Leaving

Check-in time from 3:00 PM until 6:00 PM
Minimum check-in age – 20
Check-out time is 11:00 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Minimum Spring Break check-in age is 18

Children

No cots (infant beds)

Pets

Pets not allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site parking only available on request
Free uncovered on-site self-parking

Other information

No alcohol allowed on site

Property amenities

Food and drink

Restaurant
Coffee shop
Room service (limited hours)
Snack bar/deli

What to do

Hot springs

Working away

4 meeting rooms
Conference space (5199 square feet)

Services

24-hour front desk
Free newspapers in reception
Luggage storage
Multilingual staff

Facilities

Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Swimming pool
Spa services
Massage/treatment rooms

Accessibility

Lift

Room amenities

Be entertained

32-inch flat-screen TV
Digital TV channels

Home comfort

Slippers
Children's slippers

Sleep well

Down duvet
Bed sheets provided

Freshen up

Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste

Stay connected

Free WiFi
Phone

Food and drink

Children's dinnerware

Daily housekeeping
In-room safe
Geta (wooden sandals)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:30 AM and 12:30 AM. The temperature in the hot springs is set to 131°F.

Dining

Sky Lounge – This buffet restaurant serves breakfast and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Parking

Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

Hot springs access available from 5:30 AM to 12:30 AM
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hotel Okada

Hotel Okada Hakone

Okada Hakone

Okada Hotel

Okada Hotel Hakone Machi

Onsen Hotel Okada

Hotel Okada Ryokan

Hotel Okada Hakone

Hotel Okada Ryokan Hakone

Frequently asked questions

Does Hotel Okada offer free cancellation for a full refund?

Yes, Hotel Okada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Hotel Okada?

As of 2 Jun 2023, prices found for a 1-night stay for 2 adults at Hotel Okada on 14 Jun 2023 start from £124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Hotel Okada?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Hotel Okada?

Yes, there's a pool.

Are pets allowed at Hotel Okada?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Okada?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Okada?

You can check in from 3:00 PM - 6:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel Okada and nearby?

On-site recreation at Hotel Okada includes hot springs. Enjoy amenities such as spa services and a garden.

Are there restaurants at or near Hotel Okada?

Yes, there's an on-site restaurant, Sky Lounge.

What's the area around Hotel Okada like?

Hotel Okada is located on the boardwalk, a short 6-minute walk from Tenzan Onsen and 7 minutes' walk from Tamadare Falls. Travellers say that this ryokan is in a good location.

8.4

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.1/10

Property conditions & facilities

8.8/10

Eco-friendliness