Hotel El Conquistador

Photo gallery for Hotel El Conquistador

Primary image
Triple Room | View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
Triple Room | Premium bedding, down duvets, pillow-top beds, in-room safe
Family Room, Accessible, Ensuite | Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Hotel El Conquistador

Hotel El Conquistador

3.0 star property
3-star hotel with restaurant, near Calderon Park

7.4/10 Good

80 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is £58
Price available on 11/10/2022
Gran Colombia 6-65 Y Borrero, Cuenca, Azuay, 010150
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
  • Washer/dryer

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cuenca

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 4 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hotel El Conquistador

3-star hotel in the heart of Downtown Cuenca
Free full breakfast, a round-trip airport shuttle and a free manager's reception are just a few of the amenities provided at Hotel El Conquistador. The on-site restaurant, Three Ships, features international cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Additional perks include:
  • An area shuttle, smoke-free property and a lift
  • Meeting rooms, a TV in the lobby and free newspapers
  • Luggage storage, a computer station and tour/ticket information
  • Guest reviews give good marks for the bar
Room features
All 42 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and separate sitting areas.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and deep-soaking baths
  • 32-inch Smart TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and heating


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), CovidClean (Safehotels - global expert) and COVID-19 Guidelines (CDC)


Contactless social distancing and check-out
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 5 floors


  • Check-in time from 2:00 PM until 12:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Off-site parking within 328 ft (USD 13 per day); discounts available


  • Airport shuttle on request (available 24 hours a day)*


  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (120 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop


  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas


  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Close-captioned TV
  • Raised toilet seat
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features


Three Ships – This restaurant specialises in international cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 5 per vehicle (roundtrip. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle service for children up to age 5 costs USD 0 (roundtrip)


  • Parking is available nearby and costs USD 13 per day (328 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and lunch, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (CDC)


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards and cash.

Also known as

El Conquistador Cuenca
Hotel El Conquistador Cuenca
Hotel Conquistador
Hotel El Conquistador Hotel
Hotel El Conquistador Cuenca
Hotel El Conquistador Hotel Cuenca

Frequently asked questions

Does Hotel El Conquistador offer free cancellation for a full refund?
Yes, Hotel El Conquistador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel El Conquistador?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at Hotel El Conquistador on 11 Oct 2022 start from £58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel El Conquistador?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel El Conquistador?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel El Conquistador?
No, unfortunately, but there's discounted parking nearby.
Is an airport shuttle service offered by Hotel El Conquistador?
Yes, an airport shuttle is available. The charge is USD 5 per vehicle roundtrip.
What are the check-in and check-out times at Hotel El Conquistador?
You can check in from 2:00 PM - 12:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel El Conquistador and nearby?
Recommended spots to visit include Calderon Park (4-min walk) and Puente Roto (12-min walk), along with University of Cuenca's Orchid Garden (14-min walk) and Pumapungo Archaeological Park (0.9 mi).
Are there restaurants at or near Hotel El Conquistador?
Yes, Three Ships offers international cuisine. Nearby restaurants include Cuchara Magica (3-min walk), Sucré Salé Café (3-min walk) and El mesón español (4-min walk).
Does Hotel El Conquistador have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel El Conquistador like?
Hotel El Conquistador is a short 4-minute walk from Calderon Park and 5 minutes' walk from New Cathedral of Cuenca.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Great stay. Highly recommended!!
FABIAN, 3-night family trip
Verified Expedia guest review

4/10 Fair

I paid over a $100 per night during the city festivities. Completely overpriced. The hotel is older, the hallway carpets should be replaced. The rooms were clean and the mattress was good, but I was a bit sad with the overall experience. The hotel needs an urgent renovation.
PCV, 3-night family trip
Verified Expedia guest review

8/10 Very good

Clean hotel with good service, nice breakfast and helpful employees. Safe neighborhood.
1-night business trip
Verified guest review

2/10 Poor

Instalaciones viejas, mala relación precio/servicio.
2-night romance trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

6/10 Good

Hotel needs remodeling. Very helpful and nice staff...
New, 2-night trip
Verified Expedia guest review

2/10 Poor

Not confortable
They have terrible employees, bad customer services and the place is disgusting
Galo, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel, goodnexperience overall
The hotel was what i expected for the price. Super nice overall, the beds can be a little comfier but they were still good. The lobby, bar are was super nice. The best was the hotel's employees, they were all super nice and customer service was second to none. Recommended!!
Daniel, 2-night trip
Verified Expedia guest review

6/10 Good

Ok but not great
The Hotel itself is in a good location near the city center. There was some road construction in front of the hotel, but not their fault. The biggest drawback was the amount of noise coming from outside. They need better (soundproof) windows. All in all, OK for the price, but it could be better.
Verified guest review

8/10 Very good

Tv too small
Tv very bad problem too smaii cheap brands and few channels
edison, 1-night trip
Verified guest review