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Swissotel Al Ghurair

Photo gallery for Swissotel Al Ghurair

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace
Suite, 1 Double Bed, View, Corner | Living area | TV

Overview of Swissotel Al Ghurair

VIP Access
UNESCO Sustainable Travel Pledge

Swissotel Al Ghurair

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Al Ghurair Centre

8.8/10 Fabulous

997 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is £123
Price available on 11/12/2022
Map
Omar Bin Al Khattab Street, Dubai, 185051
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free beach shuttle
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • In Deira
  • Dubai Creek - 14 min walk
  • Gold Souk - 28 min walk
  • City Centre Deira - 37 min walk
  • BurJuman Mall - 12 min drive
  • Dubai World Trade Centre - 16 min drive
  • Dubai Festival City Mall - 17 min drive
  • Dubai Cruise Terminal - 19 min drive
  • La Mer - 22 min drive
  • Dubai Aquarium & Underwater Zoo - 18 min drive
  • Dubai Mall - 19 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 14 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 34 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 55 min drive
  • Salah Al Din Station - 5 min walk
  • Union Station - 6 min walk
  • Baniyas Square Station - 13 min walk
  • Airport pickup service
  • Free beach shuttle

Restaurants

  • Starbucks - 4 min walk
  • All the Perks - 4 min walk
  • Pizza Hut - 4 min walk
  • Shogun - 4 min walk
  • Yakitate - 5 min walk

About this property

Swissotel Al Ghurair

Located only 3.9 mi (6.3 km) from the airport, Swissotel Al Ghurair offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures, and Liwan, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a free kid's club and a bar/lounge. Fellow travellers say good things about the helpful staff and location. Public transportation is only a short walk: Salah Al Din Station is 5 minutes and Union Station is 6 minutes.

Languages

Arabic, English, Filipino, French, Hindi, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a AED 200 on-site COVID-19 testing (PCR screening) is available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 428 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 4:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free covered on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport pickup on request (available 24 hours a day)*

Off-site

  • Free beach shuttle

Other information

  • Designated smoking areas
  • No alcohol served on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Childcare in room (surcharge)
  • Lifeguard on site

What to do

  • Free beach shuttle

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Shopping centre on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Russian

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Swissotel Spa and Sport has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Liwan – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Shayan – This restaurant specialises in Persian/Iranian cuisine and only serves dinner. Open daily.
Yasmine Lounge – This café specialises in international cuisine and only serves light fare. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 110 for adults and AED 65 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 235 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 153.0 per night

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

On-site PCR COVID-19 testing is available for a AED 200 fee.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Al Ghurair Rayhaan
Al Ghurair Hotel managed Accorhotels Dubai
Al Ghurair Hotel managed Accorhotels
Al Ghurair managed Accorhotels Dubai
Al Ghurair managed Accorhotels
Al Ghurair Hotel By Accorhotels
Rayhaan Al Ghurair
Swissotel Al Ghurair Dubai Hotel
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair
Al Ghurair Hotel managed By Accorhotels
Al Ghurair Rayhaan By Rotana
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair Dubai
Swissotel Al Ghurair Hotel Dubai

Frequently asked questions

Does Swissotel Al Ghurair offer free cancellation for a full refund?
Yes, Swissotel Al Ghurair does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Swissotel Al Ghurair?
As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at Swissotel Al Ghurair on 11 Dec 2022 start from £123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Swissotel Al Ghurair?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Swissotel Al Ghurair?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Swissotel Al Ghurair?
Sorry, pets aren't allowed.
Is parking offered on site at Swissotel Al Ghurair?
Yes, there's free self parking.
Is an airport shuttle service offered by Swissotel Al Ghurair?
Yes, a shuttle from the airport to the hotel is available. The charge is AED 235 per person.
What are the check-in and check-out times at Swissotel Al Ghurair?
You can check in from 3:00 PM - 4:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Swissotel Al Ghurair and nearby?
Swissotel Al Ghurair has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Swissotel Al Ghurair?
Yes, there are 3 on-site restaurants, featuring international cuisine. Nearby restaurants include Starbucks (4-min walk), All the Perks (4-min walk) and Pizza Hut (4-min walk).
Does Swissotel Al Ghurair have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Swissotel Al Ghurair like?
Swissotel Al Ghurair is a short 5-minute walk from Salah Al Din Station and 14 minutes' walk from Dubai Creek. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Everything perfect
Hamid, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Radhwan, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

adam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The stay overall had been outstanding except for the arrival and departure. We had to go around the parking space for about 40 minutes because the parking space is full and no hotel specific parking is available before checking in. Basement 3 is only available once checked in and a tap card is given to you. During busy times it’s so hard to get a parking space. Checking out, I asked if we needed to pay for parking and I was told it should be fine and no fee will be taken. Our parking ticket didn’t let us out. So we had to turn around and feel sorry for the queue that we ended up creating because of this. We were given a card in the reception area in order for us to leave eventually and was told this card needs to be dropped on a box after tapping. No box around. We had to go around and go back to parking in order to give back the hotel card we used to go out the parking space. Too much hassle. This needs to be looked at by management to not lose people coming in. Only downside of the hotel otherwise everything else had been excellent.
Kimberley anne, 1-night family trip
Verified Hotels.com guest review

6/10 Good

NORIA, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

Haliru, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent breakfast, friendly staff, convenient location, comfortable bed and pillows. Would stay again. A
Elena, 3-night trip
Verified Expedia guest review

6/10 Good

The rooms seem ordinary for a supposed to be 5 star hotel. TV is pretty small, and not much to see when trying to wind down at night. My son was given a room 11 floors down to us although I asked for our rooms to be next to each other or at least on the same floor. And there’s no bar on this hotel. They tend to have the same breakfast food every day, but it’s very diverse, that would cater to everyone. Would I consider going back, I think the money we spent on this hotel was not worth it. I think I’d rather try other hotels before going back.
Nestor, 9-night romance trip
Verified Expedia guest review

8/10 Very good

Nice
Genet, 1-night family trip
Verified Expedia guest review

8/10 Very good

Zulai, 1-night trip
Verified Hotels.com guest review