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Hotel Nord Otaru

Property class: 4
Riverfront hotel with restaurant, near Otaru Canal

Choose dates to view prices

Located near Otaru Canal, Hotel Nord Otaru is a haven of relaxation. Enjoy breakfast, lunch, or dinner at one of the two on-site restaurants and unwind in the rooftop garden or bar after exploring nearby attractions like Shin Nihonkai Ferry. The helpful staff has left a lasting impression on previous guests who praised its location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • Luggage storage
  • Banquet hall

Feel at home (6)

  • Fridge
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Lift
The current price is £60
additional charges may apply
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board (on request), free WiFi

Superior Twin Room

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Grande Japanese Western Style Room

In-room safe, desk, iron/ironing board (on request), free WiFi

Grande Japanese Western Style Room

  • Sleeps 6
  • 2 Single Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Grande Family Room

In-room safe, desk, iron/ironing board (on request), free WiFi

Grande Family Room

  • Sleeps 5
  • 2 Single Sofa Beds and 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Queen Room, Non Smoking

A hotel room with a large bed, a desk with a TV, two chairs, a nightstand with a lamp, and a window with a view of a cityscape.

Standard Queen Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a television.

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a sofa, a desk with a TV, and a window with curtains.

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a desk with a TV, a small table, and a window with a view of the city.

Superior Twin Room, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • Canal view
  • 1 bedroom
  • Sleeps 7
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Family Suite, Non Smoking, Canal View

A hotel room with a large bed, a sofa, a desk, and a view of the city.

Family Suite, Non Smoking, Canal View

9.8 out of 10
Exceptional
(6 reviews)
  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 9
  • 3 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Grand Twin Room, Non Smoking, Canal View

A hotel room with a large bed, a desk, and a view of the city.

Grand Twin Room, Non Smoking, Canal View

9.0 out of 10
Wonderful
(4 reviews)
  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 11
  • 2 Single Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Comfort Double Room, Non Smoking

A hotel room with a bed, bedside table, chair, and a small round table.

Comfort Double Room, Non Smoking

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, Non Smoking

A hotel room with a bed, two sofas, a TV, and a large window with curtains.

Junior Suite, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Twin Room, Non Smoking, River View

A hotel room with four single beds, a flat-screen TV, a large window with curtains, and a carpeted floor.

Executive Twin Room, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 9
  • 2 Single Beds and 3 Single Sofa Beds
  • Free Wi-Fi

View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

A hotel room with a bed, two sofas, a TV, and a large window with curtains.

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

A hotel room with a bed, bedside table, chair, and a small round table.

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

A hotel room with two beds, a sofa, a desk with a TV, and a window with curtains.

Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

A hotel room with four single beds, a flat-screen TV, a large window with curtains, and a carpeted floor.

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 9
  • 2 Single Beds and 3 Single Sofa Beds
  • Free Wi-Fi

View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

A hotel room with a large bed, a sofa, a desk, and a view of the city.

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 9
  • 3 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

A hotel room with a large bed, a desk with a TV, two chairs, a nightstand with a lamp, and a window with a view of a cityscape.

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

A hotel room with two beds, a desk, a chair, and a television.

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

A hotel room with a large bed, a desk, and a view of the city.

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 11
  • 2 Single Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

A hotel room with two beds, a desk with a TV, a small table, and a window with a view of the city.

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

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About the area

Map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Otaru Canal - 1 min walk - 0.1 km
  • Otaru City General Museum Ungakan - 2 min walk - 0.2 km
  • Sakaimachi Street - 5 min walk - 0.4 km
  • Otaru Music Box Museum - 15 min walk - 1.3 km
  • Shin Nihonkai Ferry - 4 min drive - 2.1 km

Getting around

  • Sapporo (OKD-Okadama) - 49 min drive
  • New Chitose Airport (CTS) - 87 min drive
  • Teine Station - 21 min drive
  • Niki Station - 22 min drive
  • Inazumi-koen Station - 23 min drive
  • Otaru Station - 8 min walk
  • Minami-Otaru Station - 21 min walk

Restaurants

  • ‪ルタオ - ‬2 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪魚屋直営食堂 うろこ亭 - ‬1 min walk
  • ‪北海あぶりやき 運河倉庫 - ‬5 min walk
  • ‪ケンタッキーフライドチキン - ‬4 min walk

About this property

Hotel Nord Otaru

  • Hotel Nord Otaru puts you a short five-minute drive from Otaru Canal and Otaru Music Box Museum. Guests looking for a bite to eat can visit sizzle, which serves breakfast and lunch. Other features include a bar/lounge and a garden. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Otaru Station is 8 minutes away.

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (JPY 1200 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1996
  • Garden
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sizzle – This buffet restaurant serves breakfast and lunch. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 1430 for children

Children & extra beds

  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Uncovered self-parking costs JPY 1200 per night
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Frequently asked questions

Does Hotel Nord Otaru offer free cancellation for a full refund?

Yes, Hotel Nord Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Nord Otaru?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Nord Otaru?

Yes. Self-parking costs JPY 1200 per night. Electric car charging is available.

What are the check-in and check-out times at Hotel Nord Otaru?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Hotel Nord Otaru and nearby?

Hotel Nord Otaru has a garden.

Are there restaurants at or near Hotel Nord Otaru?

Yes, there's an on-site restaurant, sizzle.

What's the area around Hotel Nord Otaru like?

Hotel Nord Otaru is located by the river, a short 8-minute walk from Otaru Station and 5 minutes' walk from Sakaimachi Street. Travellers love the hotel's prime location.

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Reviews

Hotel Nord Otaru Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was incredibly varied, delicious, and a real highlight with many Hokkaido specialty items. (47 reviews)
  • The hotel's restaurant offered a fantastic breakfast buffet with delicious and flavorful dishes, including local specialties. (10 reviews)
  • Convenient parking was available at the hotel, with some guests appreciating the ability to enter and exit without restrictions. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Canal
Breakfast
Walking
Amenities
View
Service staff

Reviews

Verified review

10/10 Exceptional

We really enjoyed our stay. The location is great, and the service is excellent.
Monchaya, 1-night trip
Verified review

10/10 Exceptional

Excellent price, location and services.
Ally, 1-night trip
Verified review

10/10 Exceptional

Clean room, very courteous and attentive staff, excellent location.
Meng Hong, 6-night trip
Verified review

8/10 Very good

The accommodation boasts a spectacular view, with the Otaru Canal just outside the window - becoming even more mesmerising when blanketed in snow. A variety of nearby restaurants are within easy walking distance, adding to its convenience. It also offers great value, especially considering it comfortably accommodates a family of five.
Joon Fui, 1-night trip
Verified review

10/10 Exceptional

Staff was very courteous. Room was spacious and clean.
Zhu Liang Jireh, 3-night trip
Verified review

8/10 Very good

Great breakfast, lovely views. I’d have given it 5 stars but the air conditioning was a bit
Wendi, 3-night trip
Verified review

8/10 Very good

Clean and good breakfast
Josh, 3-night trip
Verified review

10/10 Exceptional

Spacious rooms and great location
Heather, 1-night trip
Verified review

10/10 Exceptional

Great location and easy parking. Nice staff and clean room.
WONG, 1-night trip
Verified review

6/10 Good

Staffs are very nice and I liked breakfast buffet. But rooms are very outdated.
Christina, 1-night trip
Verified review

10/10 Exceptional

The room was clean and the staff helpfull when needed. The breakfast buffet was good. However, the buffet never changed dependant on the day.
Brenda, 5-night trip
Verified review

8/10 Very good

Clean, convenient and helpful staff
Michael, 2-night trip
Verified review

10/10 Exceptional

Location location location

Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
herman, 1-night trip
Verified review

8/10 Very good

Good

Service is good, good communication, staff can speak English
Ting kwok Joseph, 1-night trip
Verified review

10/10 Exceptional

Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.
Leon Tee, 1-night trip
Verified review

10/10 Exceptional

Great views

The view from the window was fantastic with unblocked view of the canal.
Alan, 2-night trip
Verified review

10/10 Exceptional

Thoroughly enjoyed our stay - out very spacious and comfortable home away from home. Everything from check in with welcoming attentive reception staff to other staff, the view from the room, the location, the ambiance/ decor - this hotel is recommended. The only negative - no coffee provided in the room or at reception.
kevin, 3-night trip
Verified review

8/10 Very good

The hotel is a bit old. But its location is very good. I like its breakfast best.
Zhaonan, 1-night trip
Verified review

6/10 Good

Hotel Nord Otaru is located across the street from the canal. It has a good view of the canal, but the ocean view is far away and unimpressive. The rooms are dated. Our shower room smelled like mildew and there was some visible mold on the ceiling. The room size is larger than typical for Japan. The breakfast buffet was mediocre but convenient. The Hokkaido ramen was good. The bar upstairs had a nice ambiance but they were out of several types of alcohol and their signature cocktail. It’s about an 11 minute walk to Otaru Station and about 28 minutes to the Mount Tengu Ropeway.
Bar food and drinks
Breakfast buffet
William, 2-night trip
Verified review

10/10 Exceptional

Excellent service from staff. Near to Otaru canal.
Chang, 1-night trip
Verified review

6/10 Good

Great location next to canal. Room was dated and there were spots that weren't that clean, grout coming off the bathroom and debris behind the toilet seat...
Felicity, 2-night trip
Verified review

6/10 Good

Right in front of canal. Walking distance to Lawson, main shopping street. Walkable to Otaru Station
MIN FERN, 2-night trip
Verified review

8/10 Very good

Good location

Stayed in an Eco room - god for short stay of 1-2 nights not so good for longer stay. Toilet not clean after 2 days smelled :(. Trash cans are not segregated no meaning to eco! Room gets too hot and windows cannot be opened. Location of hotel is good.
May, 3-night trip
Verified review

10/10 Exceptional

Staff were so helpful from the minute we checked in. We were early but they had the room ready for us and it was a huge wonderful room with spacious bathrooms and a quiet place. The decor and interior are rather dated and unremarkable, but it is kept very clean and neat. It's as if you've stepped into a time machine back to the 60's. But, that's not necessarily the worst thing. Everything seems to slow down and people take time to do their jobs with care and oride. We loved it!! The breakfast was fresh, delicious, and amazing variety of japanese and western breakfast items. Everything was so fresh and so well prepared with plenty of Hokkaido specialty items. Just skip the oddly dry roast pumpkin and overcooked sticky corn (fresh corn only needs 3 mins in boiling water). The location is excellent and it's a small town so easy to walk to see sights. This place is well worth going to! Everyone had a positive and caring manner to them. It was truly a refreshing experience!!
Naomi, 2-night trip
Verified review

8/10 Very good

We did not get the breakfast option, or use the parking. This was a 1 night stay. We had a single bed. Toilet was in its own room. Shower room was nice and big. We could shower and then use the bath. The bed was rock hard, but all Japanese beds are. This was about a 5 min walk from the main train station. You could see the bay from our room. They have a bar on the roof, with a good view of sunsets or sunrises. The drinks are good and not too over priced, food options are slim. There is a small seafood market a short walk away. A small group of izakaya's a couple of blocks down the canal. Train ride from sapporo has some good views. Views are on the right side of the train. The hotel was probably great during its hayday. Now it is starting to feel dated. Not run down or used, just dated. Staff was friendly, the place was clean. Would we stay here again if we come back through Otaru? Probably. Just wish the beds were softer.
joshua, 1-night trip